PAUL GILBERT - BOOKSELLER
Terms and Conditions
||| PRINT AN ORDER FORM ||| CUSTOMER FEEDBACK |||
||| WHAT'S NEW @ GILBERT'S ROYAL BOOKS ||| RETURN TO WELCOME TO ROYAL RUSSIA |||
||| LIST OF BOOKS ON RUSSIAN ROYALTY ||| |||
||| IMPORTANT CHANGES TO HOW WE DO BUSINESS FOR OUR CUSTOMERS, BOOKSHOPS & LIBRARIES |||

PAYMENT

Prices are quoted in Canadian dollars!

Shipping and handling are extra (please see section on Shipping in the right hand column of this page).

There are several payment methods accepted: credit card (VISA or MASTERCARD), PayPal, personal cheque, international money order, or cash.

CREDIT CARDS

Please note that we accept the following credit cards: VISA, and MASTER CARD. Credit card orders may be made by telephone or sent by mail e-mail.

PAYPAL

If you have a PayPal account you may pay by VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER. You may order online through our secure online shop.

WESTERN UNION

Payment may be made by Western Union from any where in the world. Please contact us for details.

CHECKS & MONEY ORDERS

If you live in the United States, please ensure that the check, "International" money order or bank draft has a U.S. clearing bank listed on the payment as well as the account number of the Federal Reserve System.

Please make all checks, money orders and bank drafts "Payable to PAUL GILBERT."

IMPORTANT: Please add $5.00 to your book order if you live in the United States and are paying by personal check or International Money Order. This is to cover the service fee that our bank now charges on US checks.

PLEASE NOTE that our bank now places a 30 BUSINESS DAY HOLD on ALL U.S. CHECKS This means that your order will not be shipped until after your check has been cleared by our bank.

CASH

If you want to pay by cash, please make sure that you send it via Registered Mail for your own protection!

TAXES

CANADIAN ORDERS please add 5% G.S.T. to your total.

ATTENTION: OVERSEAS CUSTOMERS

Please note that if you are using PayPal to pay for your order, that the shipping and handling rates in our online shop are for orders within Canada and the United States ONLY.

Further charges are applicable to ALL overseas destinations. You will be sent an invoice via PayPal for any additional shipping and handling charges.

For further information on our shipping and handling rates please refer to our Terms and Conditions page on this web site, or contact our office by email for the applicable rate.

All overseas orders are shipped via Surface Mail. If you want your order sent via Air Mail, please advise us so that we can advise you of the extra shipping charges.

Thank you for your book order!

SHIPPING, HANDLING & INSURANCE

For all mail-in orders, please add the following to the total of your order;

CREDIT CARD & CHEQUE ORDERS

Canada: $15.00 for the 1st book
+ $2.00 for each additional book

USA: $15.00 for the 1st book
+ $2.00 for each additional book

Overseas: Please contact us for the surface post and air mail rates to your country

**NOTE: Heavy shipping charges may be applicable based on the size and weight of your parcel.

PAYPAL ORDERS

PLEASE NOTE that the rates below are for PayPal orders only!

Canada & USA:

$15.00 - Orders up to $49.99
$20.00 - Orders from $50.00 - $99.99
$25.00 - Orders from $100.00 - $199.99
$30.00 - Orders from $200.00 - $250.00
$35.00 - Orders over $250.00

Overseas: Please contact us for the surface post and air mail rates to your country

**NOTE: Heavy shipping charges may be applicable based on the size and weight of your parcel.

All books are shipped by the post office from Canada. Please note that due to changes in US customs regulations we will not ship orders by courier (i.e. FedEx, UPS, etc.) to the United States. If you want your order sent via air mail, additional charges will be applicable and payment must be made in full before order will be shipped. Additional shipping charges may apply on all heavy and/or over-sized books. Orders will be processed within 2 business days of receipt of your order reaching this office. In the event that a book(s) is not yet available or out of stock, you will be notified by mail within 48 hours of receipt of your order reaching this office. Your payment will not be cashed unless books are in stock in our warehouse.

Depending on where you live in North America, please allow 5-20 BUSINESS DAYS for delivery within Canada and the United States and 6-10 weeks for delivery overseas by surface mail. Please be patient as we cannot be held responsible for the postal service.

REFUNDS AND EXCHANGES

Please note that all sales are final. Exchanges will only be made if an item is defective. We take great care to ensure that books are packed well for shipping. Therefore we will not be responsible for books and videos that are received damaged due to shipping.

IF YOU CANCEL YOUR ORDER

In the event that you cancel your order prior to it being shipped, that we reserve the right to charge a cancelation fee of 10% of the total order.

Спасибо за ваш заказ!