Denise Thomas

Contact Information

   
    Email:   dnice_91@hotmail.com

Objective

    To acquire a position with a progressive company utilizing my skills, while gaining experience in other facets of
    the computer field for our mutual benefit.

Skills

              Network installation                                        Software installation
              PC Maintenance                                             Troubleshooting
              Hardware installation                                       Teaching Instructor
              Data Entry                                                      Typing (60 wpm)
              Switchboard                                                   Customer Service

Operating Systems:

              Windows NT 4.0                                            NetWare V3.12/V4.11
              Windows 3.1/95/98                                        MS DOS 6.2

 Application Software:

              MS Office 97                                                 Corel Suite 8
              Lotus 1-2-3                                                    File Maker Pro V.2.1/4.1
              SAP                                                               EIS
              MS Exchange/Oulook                                    Ontario Ministry of Education Software

 Programming Languages:

              HTML                                                           JAVA
 

Educational Background

    Computer Support Specialist Diploma
    Toronto School of Business, Scarborough Campus,
    January - October 1998

Experience
 

Educational Assistant - Technology Support
Toronto District School Board, Toronto, ON
October 1998 - 2001

            I was working as a Microcomputer Technician for T.D.S.B. at William Burgess E.S. and George Webster.;  My duties include maintaining and repairing IBM compatible and MAC computers, printers and all other peripheral devices.  Networking MAC 7.6.1/8.0, Windows 95/ 3.11 and Windows NT platforms. Provide in-sevice sessions for staff on Ontario Ministry of Education software. Over the summer of 1999 I worked on the Y2K Project across T.D.S.B. schools (in former East York)this involved testing and upgrading computers.

Receptionist/Data Entry/Clerical
Adecco The Employment People, Scarborough, ON
September 1997 - January 1998

            Filled a variety of positions where I had the opportunity to enhance my office
            administrative skills.  My duties included switchboard, insurance form calculation &
            completion, typing, maintaining the printer and fax machine, incoming and outgoing
            mail/couriers and faxes.
 

Teaching Instructor/Lunchroom Supervisor/Library Assistant
The Board of Education for the Borough of East York, East York, ON
September 1992 - June 1995

During my years as a Teaching Instructor I introduced two new courses to the
After 4:00 Programme at Crescent Town Public School, Nutrition and Multi-Cultural Cooking.
I prepared and instructed two classes per week to grades JK-6.  At Victoria Park Public School
I handled their Milk Programme.  I was responsible for orders, receivable, and sales.

Personal Interests

When I'm not surfing the net, I enjoy spending time with my family, writing poetry, karaoke,
playing baseball and long walks.