Before ordering your psychic reading with VickiVeil, please
take the time to read the following, in full.
The readings provided by Psychic Vickiveil’s consultations are
intended to offer a spiritual & positive look
into a person’s life and do not in any way, constitute legal,
financial, medical or professional advice.
Your psychic consultation
is subject to your own personal interpretation.
Vicki’s readings are very clear, practical and honest.
If you feel that you do not understand what Vicki is saying in a
reading, let her know.
Make sure, you hear what Vicki is saying over what you would wish
she would say.
By engaging in a reading
with Vickiveil, you understand that Vicki does NOT
diagnose and/or predict DEATH and/or TERMINAL ISSUES!
something decided between you and God.
This office (including
staff & Vicki) reserves the right to refuse service to
any person, group or contact as and when we see fit.
Vicki remains to be one of very few professional psychics that offer
a validation of connection
before being hired for the telephone readings. Please
continue to read on in order to understand this option.
This option is available for TELEPHONE READINGS ONLY. It is NOT
valid on email readings.
If there is no connection - you will not be charged and the call
(the validation of connection is not a time to ask your
This is a time period Vicki provides for free, to you, to verify her
accurate psychic connection to you.)
Once the validation of
connection time period has ended,
Vicki will ask you if you would like to continue with your reading.
If you feel as though
Vicki’s style is not what you are looking for or if for any reason,
you do not want to continue with the reading - decline the
offer to proceed.
There are no questions asked and never any hard feelings.
If you choose to go onward and begin to ask your questions, discuss
you WILL be charged for any and all time used.
If Vicki feels that she is not able to help you or that she does
not have a connection with you - she will also choose to end the
If you have paid thru the
office for your reading or via Paypal -
and Vicki does not connect with you - we will refund your fee via
PLEASE UNDERSTAND that it may take up to 14 business days for us
to process your refund!
This means your refund may not be immediate.
If you choose to go ahead to your reading -
Vicki will tell you the starting time of your reading.
She will say “It is 10:05
This means charging has been initiated.
Even once your reading has started - you may still stop your reading
and you will be charged only for the time used.
AGAIN - if you proceed past the point where Vicki asks if you would
like to continue with your reading,
this is when charging begins - you may stop your reading - but after
that point, you will be charged for the TIME YOU
have used with Vicki after she stated the starting time of your
reading. (You will still not be charged for the
verification/validation portion of the reading)
In fact, at any time thru the reading, you can tell Vicki
that you would like to stop the reading and
you will be charged only for the
time you have used.
This means - if you called Vicki at 10 AM and the validation process
took 6 minutes
and it is now 10:06 AM. Vicki asks “Would you like to continue
with your reading?”
You reply yes.
Vicki says “it is now 10:08 AM” - and you decide 13 minutes
you have asked all of your questions…or you didn’t get the
results you expected or wanted ...
if you have told Vicki that you would like to stop the reading
… you will be charged for 13 minutes.
If you feel as though you do not understand this policy,
once again, we suggest that this may not be the reading for you.
Before your call with Vicki ends -
Vicki will let you know the amount of time you used
and the dollar amount that will be charged to your
(if you are paying thru our office)
If there is any difference in what you believe to be the time period
and what Vicki is stating - you must let her know AT THIS TIME.
If you have used Paypal to purchase your reading, this means you
- Vicki will never just hang up on you or go silent when the time
you have prepaid for has ended.
She will begin to complete
the topic/question she is addressing.
This usually takes 2 to 6 minutes. This time will be free to you.
Vicki will always tell you if she is going into more time
that will incur further charges.
If you have used Paypal and you feel that you have more questions
you may always purchase more time thru our office using
Visa/MasterCard, on the spot,
or the call may end with Vicki, and you can return to Paypal to
acquire another reading with Vicki for a later time.
If you feel the need to file a dispute …
and a reading from Vickiveil was in fact provided to you …
we will contest the dispute to the fullest extent.
And a dispute voids any and all confidentiality.
Our office & Psychic Vickiveil attempts to provide you
with the best customer service and psychic readings, possible.
After 16 years of providing
professional psychic readings,
we have had a total of 5 disputes filed against our office.
Three of them were actually filed by way of a “online psychic
community” Vicki worked for.
This means in 16 years - our office has directly had 2 disputes.
Even the company that anoints our credit card services to us,
remarked on the prestige & honor we should feel.
We feel the reason we have had only 2 disputes filed is because
Vicki has provided the verification of connection process from the
very first reading
she ever provided.
As you will see if you choose to have the telephone reading
she makes certain she connects with you…or else the reading does not
We are not able to offer a stop the reading guarantee for email
As of February 4th,
2012, we have decided if a customer requests their fee back,
after they have received Vicki’s service and time - we
will not hesitate to contest and prove
the legitimacy of the delivery of our services to
Be sure to stop back soon to read the "Vicki Speaking" article on
why we decided
to make such strong changes to our dispute policy.
EMAIL READINGS :
Unfortunately, we are not able to offer a connection time period for
those who order email readings.
In the past, we provided
the validation of connection before hire to those seeking out an
Regrettably, people from the World Wide Web thought this meant Vicki
will answer your questions for free.
We went from receiving 20 to 30 emails per day inquiring about the
readings to 80 plus emails.
That was in 2002.
Since Vicki’s appearance in STAR Magazine and other well known
facets of the media,
it is not unusual for us to receive 70 plus emails in a days time
inquiring about readings.
If we were to offer the free connection process for the email
we expect our 70-ish emails - would grow to double their current
And from our calculations, if we were to bring in the extra staff
that would be needed to process those emails ,
Vicki’s rate would have to double in price across the board. With
the email readings taking the hardest hit.
The 1 question email reading would have to go from $20 to $50.
We are just like any business, we would have to
charge our customer a higher rate
in order to hire in a larger staff to manage the freebie seekers
** WE DO NOT OFFER REFUNDS
FOR THE EMAIL READINGS
PHONE READING GIFT CERTIFICATES**
If you have purchased a gift certificate for someone -
and Vicki is not able to connect with them the 1st time -
we will ask them to wait 4 to 7 days and try again.
The 4 to 7 days allows Vicki enough time to forget the person
and their conversation and to start over.
There are many reasons why Vicki may not connect with
a person. If the client has called in while traveling on
a highway, at 80 MPH - that could disrupt the connection.
If there is an issue that Vicki may not be able to assist with ...
a non-connection can occur. The reasons for no connection
are many. We believe the important factor is - not many
professional psychics offer this guarantee and hope that
our clients appreciate that even when the reading does not occur.
If there is not a connection of accuracy on the second time -
the recipient may give the certificate to someone else.
We hate when this happens and the certificate is a gift ....
however we hope our customers
will appreciate Vicki's honesty...and
that she would not go on and do a reading
if she feels she is not connecting.
If your email reading has been provided,
and you choose to dispute your fee… all dispute rules will apply.
If a dispute is filed and a reading from Vickiveil was in fact
provided to you - we will contest the dispute to the fullest extent.
Disputes void any confidentiality.
Our office and Psychic Vickiveil attempts to provide you with the
best customer service and psychic readings, possible.
After 16 years of providing professional psychic readings, we have
had a total of 5 disputes filed against our office.
As of February 4th,
2012, we have decided if a customer requests their fee back,
after they have received Vicki’s service and time - we will
not hesitate to contest and prove legitimacy
of the delivery of our services to Visa/MasterCard/Paypal.