We have never had even a minor mishap, other than a delay once in awhile. We believe this is due to the careful way in which we label and prepare our kittens and cats for shipping.
Most of our cats have arrived on time and in good health, and walked out of the carrier purring for their new owner. On a rare occasion, air shipping may result in a few sniffles and "cold" symptoms.
Air shipping costs around $250 for us to arrange... we must have a health certificate from the vet, purchase a carrier for the kitten to travel in, food and water cups, and the cost of the flight, which is the lion's share of the cost. We have standardized our shipping price at $250, to allow you to know what to expect, and if there is a slight difference, we absorb it. We charge nothing for the time and work involved.
Some shipping arrangements can become quite complicated to book. Heat restrictions, bad weather, changes in connecting flights and their destinations and schedules, can cause these complications, but often involve making animal passengers safe. Patience during the booking period is greatly appreciated. In some cases, last minute bookings must be made, but patience is virtually always rewarded, and the new kitten and his or her safety is always "worth the trouble".