Welcome to the Spotted Hog Candle Co.
Order Status Information
Thank you from The Spotted Hog Candle Co.
Thank you for choosing Spotted Hog Candles. We appreciate your business! All products are handmade to order. Due to high order volume, current processing time is 1-2 Weeks. A Business day is Mon-Friday. Please be aware and accept this time frame prior to placing an order. Every product here at Spotted Hog is handmade to customer specifications at the time the order is placed and is not simply pulled from a shelf in a warehouse. Please refrain from asking if your order can be rushed ahead, inquire about shipping status or request tracking information only a few days after an order is placed. Processing time is clearly stated at 1-2 weeks,7-14 business days not including transit time, and as always it's our priority to fill orders as quickly as possible without compromising the quality of our products. When an order is shipped an email is automatically sent to the email provided to us at checkout with pertinent tracking information and expected arrival time by the carrier. Responding to emails of this nature takes valuable time from our day to meet the customer demand. Thank you in advance for your understanding and patience.
Processing time may be less as it's our priority to complete your order ASAP. Once your order has been completed and is ready to ship you will receive a shipping notification and a tracking number via email. Please email us if you have not received a shipment notification after 3 weeks from the date of purchase.
Thank you again, we value your business and look forward to handling your candle needs in the future. If you ever have any questions or comments please don’t hesitate to contact us.