|
Lilly L. Cai |
|
Address while registered at
school: 137
University Ave. West Waterloo,
Ontario, N2L 3E6 |
Home Address: (613)
823-4197 |
Enthusiastic and self-motivated with excellent
interpersonal, communications and technical skills.
Acts with integrity and is able to adapt quickly to
new ideas and concepts.
·
Excellent
human relation and communication skills
·
Ability
to work under pressure and eager to learn new skills
·
Fluent
in English and Chinese, knowledge of French
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Nortel, 1341 Baseline
Road, Ottawa, Ontario Skylab Support, Dept 1R52
May 1, 1999 – Aug 31-1999·
Y2K compliance research and support ·
PC hardware and software support ·
Assembling, configuring, upgrading, troubleshooting and deployment of
PC hardware and software ·
Maintenance of servers Standards Council of
Canada, 45 O’Connor Street, Suite 1200, Ottawa, Ontario May
1, 1998 – Aug 31, 1998 ·
Answered helpdesk calls and provided prompt response to day to day
problems ·
Trained and provided courses for Outlook98 and Office97 ·
Installation of Windows95 on several notebooks ·
Installation Configuration of hardware and software ·
Researched on Y2K compliance for all the server and desktop
off-the-shelf applications ·
Responsible to perform daily backups, changing tapes, archiving tapes
etc. Nortel, Northern Telecom,
3500 Carling, Ottawa, Ontario July
1, 1996-May 1, 1997 ·
Performed Technical trial support for Wireless Companion System ·
Supported Technical and customer activities ·
Installed and maintained various components of Wireless Companion
System ·
Collected data for billing records and updates ·
Ran Post-Processor (global information management system) Bell Northern Research
(Nortel, Northern Telecom), 3500 Carling, Ottawa, Ontario ·
Co-op student for ENET Software Development Group ·
Updated project development plan and project quality plan documents ·
Produced presentation slides ·
Copied and compared data, compiled reports National Aviation Museum,
Ottawa, Ontario ·
Children's animator in the Helicopter studio |
·
Programming languages: PASCAL,
Turbo C++, HTML, BASIC, Visual Basic, and UNIX
·
Extensive
knowledge of Windows/NT and Macintosh
operating systems
·
Skillful
of Microsoft Office 97, MS Powerpoint,
FrameBuilder, and Filemaker
·
Knowledgeable
in LAN protocol (i.e. TCP/IP, AppleTalk, PPP, SLIP, and FTP)
·
Knowledgeable
in connectivity technologies, including Ethernet, ISDN, and Remote Access
·
Good
comprehension in PC, UNIX, and Mac platforms
·
Knowledgeable
in Macintosh Application Emulator (MAE), Retrospect and an extensive list of
other software
·
Extensive
working experience of Wireless Companion Communication System of Nortel,
Northern Telecom
·
Workplace
Hazardous Materials Information Systems (WHMIS) training
University Of Waterloo,
Waterloo, Ontario
Fall 1997-Present:
·
Candidate
of Honours Bachelor of Mathematics in Computer Science
·
Minor
in Business/Finance
Glebe Collegiate Institute,
Ottawa, Ontario
Fall 1992-Spring 1997
·
Ontario
Scholar
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Achievement
Awards, grades 9-12 for average over 90%
·
Member
of University of Waterloo recreational hockey league
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Member
of University of Waterloo Swing dance club
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Captain
of Glebe .C.I 's Canada First Robotics Team 96-97 (placed 2nd in National
Competition)
·
President
of Junior Achievement Global Business Challenge Team of 95-96
·
Vice
President of Production of Junior Achievement Company 94-95
·
1995
Girls Singles Tennis Champion of Ottawa High School Athletic Association
·
Enjoys
tennis, hockey, fishing, roller-blading, and golf
Upon Request
