Business
BARBER TRAINING Fee: $65 x 4*
A two-part, 1,528-hour program, that will train both men and women
to become entry-level barbers. Barbers shampoo, cut, and style hair
for men, women, and children, as well as, trim and cut facial hair.
Students gain theory and lab experience in scalp and hair care,
safety, and direction. Course covers business ethics and salon
management, math, communications, and human relations. This course
is designed for students interested in becoming NC State Board
Licensed. *NOTE: Will register four times for a totalFee of $260.
Instructors: Regency Academy
| T-Sat | 9 am-5 pm | Apr 01-Sep 06 | 780 hrs | 33878 | Regency Academy |
| T-Sat | 9 am-5 pm | May 06-Oct 11 | 780 hrs | 33879 | Regency Academy |
| T-Sat | 9 am-5 pm | Jun 03-Nov 11 | 780 hrs | 33880 | Regency Academy |
ESTHETICIAN AND SKIN CARE Fee: $65
The 600-hour Esthetician program provides future skin care
specialists with the practical skills and knowledge necessary to be
successful in the salon/spa industry. Students will learn how to
perform popular esthetic services such as facials, waxing, and body
treatments. This program prepares the student for the North Carolina
State Cosmetic Arts Licensing Exam.
Instructors: Regency Academy
| T-F | 9 am-5 pm | Apr 01-Aug 02 | 600 hrs | 33881 | Regency Academy |
| T-F | 9 am-5 pm | May 06-Sep 06 | 600 hrs | 33882 | Regency Academy |
| T-F | 9 am-5 pm | Jun 06-Oct 04 | 600 hrs | 33883 | Regency Academy |
LIBRARY TECHNICIAN AND PUBLIC
SCHOOL MEDIA ASSISTANT TRAINING Fee: $55
Do you love books? If you think you might like working in a library,
this course is your first step in preparing for a career as a
library technician. The primary duties of this job include assisting
library customers and carrying out library procedures. You will be
introduced to cataloging, the Dewey Decimal System, the public
library automation system, circulation, public relations, and
workplace etiquette. Successful completion of this course, plus
keyboarding and computer skills will help to prepare you for
possible employment in public libraries as well as private and
public school media centers. Your instructor will help you determine
any courses you might need to take to acquire a basic knowledge of
computers.
Instructor: Jane Moran, MLS
| Th | 6:00-9:00 pm | Apr 03-May 29 | 27 hrs | 33884 | CBI |
MANICURING AND NAIL TECHNOLOGY Fee: $65
Nail care is one of the hottest specialties in the beauty profession
today! This state approved nail technology course develops skills in
all facets of manicuring, pedicuring, nail extensions, and
artificial nails. Students will be responsible for the additional
cost of textbook and manicurist kit. Please call 678-8366 for more
information.
Instructor: Veronica O'Byrne
| M-Th | 9 am-2 pm | Apr 01-Jul 10 | 300 hrs | 33885 | Shear Pleasure Nail Academy |
| M-Th | 5:00-10:00 pm | Apr 01-Jul 10 | 300 hrs | 33886 | Shear Pleasure Nail Academy |
| M-Th | 9 am-2 pm | May 06-Aug 14 | 300 hrs | 33887 | Shear Pleasure Nail Academy |
| M-Th | 5:00-10:00 pm | May 06-Aug 14 | 300 hrs | 33888 | Shear Pleasure Nail Academy |
| M-Th | 9 am-2 pm | Jun 02-Sep 11 | 300 hrs | 33889 | Shear Pleasure Nail Academy |
| M-Th | 5:00-10:00 pm | Jun 02-Sep 11 | 300 hrs | 33890 | Shear Pleasure Nail Academy |
PROPERTY MANAGEMENT Fee: $60
Here's a career you may not have thought of. Property management
is a well-respected profession that can be quite profitable. Whether
you are interested in residential or commercial property management,
you will find many different types of jobs available. Instruction
will include an overview of property management, the manager-owner
relationship, leases and tenant relations, managing residential
property, managing commercial property, legal issues in property
management, as well as marketing your management services. This
information will also be helpful to those interested in managing
their own property investments. NOTE: this does not qualify
as a real estate license course.
Instructor: Carol Boswell
| M&W | 6:00-9:30 pm | Apr 07-May 07 | 35 hrs | 90221 | FTCC/CEC 112 |
SOCIAL SERVICES CAREERS Fee: $60
Looking for a new job in a fast-paced work environment that offers
opportunities to enhance the lives of families? Individuals
interested in a career in this challenging and rewarding field of
human services now have an exciting training opportunity available
through CC Dept of Social Services and FTCC. Content includes: an
introduction to social services, the role of federal and state
government, eligibility criteria, state policies, terminology,
financial computations, and agency visitation.
Instructor: Tammy Waddell
| M&W | 6:00-9:00 pm | Mar 31-May 07 | 36 hrs | 33891 | CBI 126 |
TITLE ABSTRACTOR/TITLE SEARCH Fee: $55
Every mortgage and refinance company requires a title search,
believe it or not! Go to the county courthouse and record room and
you will see abstractors working everyday doing searches in the
public records for banks, mortgage companies, title companies, and
law firms. This is a very comprehensive course designed to train
anyone interested in learning each step of title examination, to
include warranty deeds, security deeds, liens, judgments, probate,
and easements.
Instructor: Wanda Smith
| M&W | 5:30-8:30 pm | Mar 31-Apr 23 | 24 hrs | 33892 | CBI |
| M&W | 5:30-8:30 pm | May 05-May 28 | 24 hrs | 33893 | CBI |
| M&W | 5:30-8:30 pm | Jun 02-Jun 25 | 24 hrs | 33894 | CBI |
FIRST LINE SUPERVISION Fee: $150*
This course focuses on the day-to-day concerns of the first-line
supervisor. Students will learn to choose leadership styles that
improve work-unit performance; make faster, better decisions; use
positive and negative rewards to build morale; plan ahead for
maximum productivity; and handle conflicts, grievances, and problem
employees in a way that ensures smooth operations. *Make check
payable to: Cumberland County Business Council ($55 registration and
$95 AMA textbook and materials).
Instructor: Barbara Armstrong White
| Th | 6:00-9:00 pm | Apr 10-May 22 | 21 hrs | 30391 | CBI 134 |
TRAINING TOOLS FOR MANAGERS Fee: $150*
Training today's workforce is the new management challenge!
Training Tools for Managers is designed specifically to teach you
how to train employees. The course takes you step-by-step through a
basic four-phase training model—assessing, designing,
delivering, and evaluating. After completing the course, you'll be
able to confidently decide who, what, when, where, why, and how to
train. *Make check payable to: Cumberland County Business Council
($55 registration and $95 AMA textbook and materials).
Instructor: Barbara Armstrong White
| T | 6:00-9:00 pm | Apr 08-May 20 | 21 hrs | 30390 | CBI 134 |
BANK/CREDIT UNION TELLER TRAINING Fee: $60
This course will enable the student to gain the knowledge and skills
necessary to become employed as an entry-level teller or a customer
service representative. Topics to be covered are banking history,
teller operations, customer relations, security, credit
applications, credit ratings and collecting accounts.
Instructor: Phyllis Sneed
| T&Th | 6:00-9:00 pm | Apr 08-May 15 | 36 hrs | 33895 | CBI |
| T&Th | 6:00-9:00 pm | Jun 03-Jul 10 | 36 hrs | 33896 | CBI |
BANK TELLER TRAINING Fee: $60
If you would like to become a teller at a bank, this course will
help prepare you for that career. Topics to be covered include an
introduction to banking operations, security procedures, the Federal
Reserve System, balancing operations, handling cash, customer
relations, motivation, self-confidence, and professional conduct and
dress. A credit check may be required for employment. CLASS SIZE
IS LIMITED; PRE-REGISTRATION IS STRONGLY RECOMMENDED.
Instructor: Phyllis Sneed
| T&Th | 8:30 am-12:30 pm | Apr 08-May 01 | 32 hrs | 30386 | CBI 119 |
| T&Th | 8:30 am-12:30 pm | May 06-May 29 | 32 hrs | 30387 | CBI 119 |
| T&Th | 8:30 am-12:30 pm | Jun 03-Jun 26 | 32 hrs | 30388 | CBI 127 |
MORTGAGE LOAN PROCESSING Fee: $60
Looking for financial rewards and the potential for speedy
advancement? Prepare yourself for a rewarding career in the mortgage
loan processing industry. The course provides training in loan
packaging, loan programs and processing, interest rates, and
underwriting guidelines.
Instructor: George Winder
| M&W | 6:00-9:00 pm | Mar 31-May 07 | 36 hrs | 33897 | CBI |
E-NOTARY PUBLIC Fee: $50
This course is required for anyone interested in registering as
an Electronic Notary Public for the first time. All
students must be currently commissioned as a Notary Public in North
Carolina to attend this class. Note: The current edition of the
E-Notary Manual is required for admittance to the class and
can be purchased at the FTCC bookstore. It is strongly
recommended that you study the guidebook prior to class attendance
to be better prepared for the state examination given at the end of
the class. Valid state or federal picture identification is required
at the class meeting. This is a self-supporting
class;Fee-exempt status does not apply.
PREREQUISITE: must provide current Notary Public Commission
number and picture identification
Instructor: Michael J. Brown
| T | 1:00-5:00 pm | Apr 22 | 4 hrs | 30421 | CBI |
| T | 6:00-10:00 pm | Apr 22 | 4 hrs | 30422 | CBI |
| T | 1:00-5:00 pm | Jun 03 | 4 hrs | 30423 | CBI |
| T | 6:00-10:00 pm | Jun 03 | 4 hrs | 30424 | CBI |
NOTARY PUBLIC Fee: $50
This course is required for anyone interested in becoming a
Notary Public for the first time. It is recommended for all notaries
as a refresher course. Note: The current edition of The Notary
Public Guide Book for North Carolina is required for admittance
to the class and can be purchased at the FTCC bookstore. It is
strongly recommended that you study the guidebook prior to class
attendance to be better prepared for the state examination given at
the end of the class. This is a self-supporting
class;Fee-exempt status does not apply.
PREREQUISITE: show NC or Federal Identification and high
school diploma or equivalent
Instructor: Gloria Baden
| W | 9 am-5 pm | Apr 02 | 7 hrs | 30425 | CBI 111 |
| W | 9 am-5 pm | Apr 09 | 7 hrs | 30426 | CBI 111 |
| W | 9 am-5 pm | Apr 23 | 7 hrs | 30427 | CBI 111 |
| W | 9 am-5 pm | Apr 30 | 7 hrs | 30428 | CBI 111 |
| W | 9 am-5 pm | May 07 | 7 hrs | 30429 | CBI 111 |
| W | 9 am-5 pm | May 14 | 7 hrs | 30430 | CBI 111 |
| W | 9 am-5 pm | May 21 | 7 hrs | 30431 | CBI 111 |
| W | 9 am-5 pm | Jun 04 | 7 hrs | 30432 | CBI 111 |
| W | 9 am-5 pm | Jun 11 | 7 hrs | 30433 | CBI 111 |
| W | 9 am-5 pm | Jun 18 | 7 hrs | 30434 | CBI 111 |
Instructor: Mike Brown
| W&Th | 6:00-9:30 pm | Apr 16-Apr 17 | 7 hrs | 30416 | CBI |
| M&T | 6:00-9:30 pm | May 19-May 20 | 7 hrs | 30417 | CBI |
| W&Th | 6:00-9:30 pm | May 28-May 29 | 7 hrs | 30418 | CBI |
| M&T | 6:00-9:30 pm | Jun 16-Jun 17 | 7 hrs | 30419 | CBI |
| W&Th | 6:00-9:30 pm | Jun 25-Jun 26 | 7 hrs | 30420 | CBI |
Note: Pre-registration is required prior to 12:00 noon on the
day before the class.
OFFICE SKILLS
ACCOUNTING WITH QUICKBOOKS Fee: $60
A course designed for business owners and accounting and
bookkeeping technicians to learn accounting using QuickBooks
software program. You will gain a thorough understanding of the
accounting you're completing each time you record a business
transaction. Track income and expenses for job costing and
departmentalized accounting purposes, set up payroll, use register
and customize forms, analyze P&L balance sheet, and learn to record
all transactions. No QuickBooks experience necessary, bookkeeping
background recommended. PRE-REGISTRATION IS STRONGLY RECOMMENDED;
CLASS SIZE IS LIMITED. Supply requirement: USB thumb drive,
12" ruler, 3-ring binder.
Instructor: Vincent Townsend
| T&Th | 6:00-9:00 pm | Apr 08-May 29 | 48 hrs | 33898 | FTCC/CEC 108 |
ADMINISTRATIVE PROFESSIONAL Fee: $60
Do you need to improve your skills for advancement in today's
automated office? This course is designed to enhance your
promotability by developing and improving the skills needed to
become an Administrative Professional. Topics include creating
professional correspondence and business documents/reports using
Microsoft Word 2000 and Microsoft Excel spreadsheets, developing
effective leadership and communication skills, scheduling, time and
task management, the planning process, creating a resume,
professional image, interviewing skills, and exploring career
options. CLASS SIZE IS LIMITED BECAUSE OF THE NUMBER OF AVAILABLE
COMPUTERS; PRE-REGISTRATION IS STRONGLY RECOMMENDED.
PREREQUISITE: basic typing skills of 25 wpm
Instructor: Janice Pavlikianidis
| M-F | 8:30 am-12:30 pm | May 05-May 30 | 76 hrs | 30395 | CBI 123 |
Instructor: Sheila Goins
| M-Th | 6:00-9:00 pm | May 12-Jun 26 | 81 hrs | 30393 | CBI 123 |
BOOKKEEPING SIMPLIFIED Fee: $60
Do you enjoy working with numbers? Then bookkeeping might be the
career for you. Bookkeepers duties vary from office to office, but
their duties normally include recording debits and credits, balance
sheets, bank reconciliations, ledgers, bank deposits, and other
duties. Course includes the complete bookkeeping cycle and
accounting principles. PRE-REGISTRATION IS STRONGLY RECOMMENDED;
CLASS SIZE IS LIMITED. Textbook requirement: Bookkeeping
– The Easy Way.
Instructor: Vincent Townsend
| M&W | 5:30-9:00 pm | Apr 07-Jun 02 | 56 hrs | 33899 | CBI |
KEYBOARDING I Fee: $60
Familiarity with and ease in using a computer keyboard is the
basic skill for anyone interested in learning to use a computer or
entering the job market for office personnel. If you don't know how
to type, if you get by using the two finger hunt and peck method,
this course is your starting point. Using modern computers and word
processing software, you will not only master typing skills but will
learn the basic principles of word processing. You will become
familiar with alphabet, numeric, symbol, and function keys and will
drill for speed and accuracy. In the word processing portion of the
course, you will become familiar with keyboard applications, master
basic correspondence formatting, and become comfortable with basic
word processing operations. Join us and develop the most basic of
office skills.
Instructor: Janice Pavlikianidis
| M-F | 8:30-12:00 N | Apr 07-May 02 | 70 hrs | 30394 | CBI 123 |
| M-F | 8:30-12:00 N | Jun 02-Jun 27 | 70 hrs | 30396 | CBI 123 |
Instructor: Sheila Goins
| M-Th | 6:00-9:00 pm | Apr 07-May 08 | 60 hrs | 30392 | CBI 123 |
Instructor: Tara Washington
| M&W | 6:30-9:30 pm | Apr 07-Jun 11 | 57 hrs | 90220 | Seventy-First High |
ABC's OF STARTING A BUSINESS
Fee: FREE
A course for those interested in starting a business. Topics
include: what it takes to be an entrepreneur, choosing the right
legal entity, business plans, where to get the money for your
business, who are grants for, and much more!
Instructor: Joyce Siler
| M | 6:00-9:00 pm | Apr 28 | 3 hrs | 35001 | CBI |
ASK A BUSINESS LAWYER CLINIC Fee: FREE
Are you wondering which legal structure is right for your
business? What are the state and federal regulatory requirements,
permits, licenses and employer responsibilities in starting and
maintaining a business? How are the profits and losses of a business
taxed? This clinic will answer all these questions and many more.
Four attorneys will be present throughout the one day seminar in an
informal walk-in clinic, where potential and existing small business
owners can stop in and speak with an attorney at no cost. Join and
take advantage of this great opportunity to get FREE legal advice!
Instructor: NC Lawyers for Entrepreneurs Assistance Program (NC
LEAP)
| F | 9 am-5 pm | Apr 04 | 8 hrs | CBI |
ASK THE EXPERTS Fee: FREE
Join us for today's "Lunch N' Learn." Four seasoned
professionals will be available to answer all those burning
questions you have about your start-up or existing business.
Presenters include a lawyer, a marketer, an entrepreneur, and a
banker. The experience these folks bring to the table is priceless!
Take advantage of this awesome opportunity and join us. Remember if
you're attending over your lunch hour,Feel free to bring your lunch
with you.
Instructors: Reggie Smith/George Matthews/Julia Shaw/Wendy Vonnegut
| F | 11 am-12:30 pm | May 02 | 1.5 hrs | 35002 | CBI 129 |
EMPLOYEE WAGE AND HOUR LABOR STANDARDS Fee: FREE
It's very important for employers to understand and to be
compliant with the laws for wage and hour labor standards. This
course is designed to educate employers on rights and
responsibilities in wage and hour matters to avoid fines and civil
or criminal actions. Course content includes requirements (minimum
wage, overtime, youth employment, and wage payment), who is covered,
employment practices not regulated, and exemptions under the Wage
and Hour Act. PRE-REGISTRATION IS REQUIRED.
Instructor: NC Department of Labor
| W | 6:00-8:00 pm | Apr 02 | 2 hrs | 35003 | CBI |
| W | 6:00-8:00 pm | May 07 | 2 hrs | 35004 | CBI |
| W | 6:00-8:00 pm | Jun 04 | 2 hrs | 35005 | CBI |
GETTING PAID TO PLAY-HOW TO KEEP SCORE IN BUSINESS
Fee: FREE
Why is it that most people playing sports and recreational
activities can tell you exactly what the score is and how well they
are playing? But business owners don't keep score or measure
employee performance as effectively as they do in recreation. Why do
more people put up to ten times as much energy and effort into their
recreational sports rather than into their jobs? Come and get the
answers in this seminar. You will learn how to: clearly define goals
like you do in sports and recreational events, keep score like it is
a game, shareFeedback more frequently so you will know what the
score is, help your staff enjoy their work as much as they enjoy
playing games, give your employees more choices to participate in
the game to help your business be more successful, understand that
changing the rules in the middle of the game will demoralize your
staff, help your team develop a winning attitude and play like
winners in your business, and more.
Instructor: Valerie Gallagher
| W | 6:00-9:00 pm | Apr 30 | 3 hrs | 35006 | CBI |
HANDLING DIFFICULT CUSTOMERS EFFECTIVELY
Fee: FREE
There is a difference between an unhappy customer and the one who
has the potential for violence. Learn how to use effective
communication techniques and strategies to deal with the
unreasonable customer, the uncommunicative customer, and the
ballistic customer.
Instructor: Barbara Armstrong White
| Th | 9:00-12:00 N | Apr 03 | 3 hrs | 35007 | CBI 129 |
HOW SUCCESSFUL BOOMERS CAN MAXIMIZE
SOCIAL SECURITY RETIREMENT INCOME Fee: FREE
Attend this seminar and learn how Social Security (SS)
retirement income works and how to determine the best age to start
SS retirement income. Discover the benefits of coordinating SS
retirement income with 401ks, IRAs, and TSAs. Learn how to ensure
that your spouse receives the maximum SS survivor benefit income.
Discover strategies to maximize married couples' SS retirement
income benefits. Please note: this workshop is
NOT for people in poor health or those who only
have SS retirement income to live on.
Instructors: Warren Hahn/Greg Conner
| W | 6:30-8:30 pm | Apr 02 | 2 hrs | 35008 | CBI 129 |
| W | 6:30-8:30 pm | May 07 | 2 hrs | 35009 | CBI 129 |
| W | 6:30-8:30 pm | Jun 04 | 2 hrs | 35010 | CBI 129 |
INS AND OUTS OF BUYING A HOUSE, THE
Fee: FREE
The purpose of this presentation is to educate you, as a consumer,
and to protect you financially. The information provided will help
you make smart choices and will equip you for future transitions.
Instructor: Kalli Ziegler
| M | 6:00-9:00 pm | Apr 14 | 3 hrs | 35011 | CBI |
IS TRANSITION TRIPPING YOU UP?
(FOR CHILD CARE PROVIDERS) Fee: FREE
This seminar will help you understand the status of your
childcare business as you transition from the 3-component to the
2-component licensure. Program and education standards, plus quality
points will be covered. Information on where you go from there will
also be presented. This seminar is beneficial for both family child
care and child care centers.
Instructor: Denise Johnson
| T | 10 am-1 pm | Apr 29 | 3 hrs | 35012 | CBI 129 |
KEEPING IT SANE: COOL, CALM, & CARING SERVICE
STRATEGIES FOR THE ADMINISTRATIVE PROFESSIONAL Fee: FREE
Staying one step ahead of a busy day-to-day workload can be a
daunting and draining task. Additionally, the very nature of the job
entails multi-tasking beyond reasonable limits. The administrative
professional must overcome stressors, chaos, and confusion to meet
performance mandates while communicating with supervisors,
customers, and key interfaces. Learn how to overcome job barriers by
learning techniques that can increase influence and lessen personal
stress levels.
Instructor: Barbara Armstrong White
| W | 8:30-11:00 am | Apr 23 | 2.5 hrs | 35034 | CBI 129 |
QUICKBOOKS EASY STEP Fee: $55
Accounting and payroll made easy for the small business owner.
QuickBooks puts you in control of your cash flow at all times.
Information will include all the features you need including
EasyStep start-up interview, time tracking, professional estimates,
and job costing. PRE-REGISTRATION IS RECOMMENDED, CLASS SIZE IS
LIMITED. Students should have basic keyboarding/typing skills
and be comfortable using Windows 96 or 98. Supply requirement:
USB thumb drive, 12" ruler, 3-ring binder.
Instructor: Vincent Townsend
| M-F | 1:00-5:00 pm | Mar 31-Apr 04 | 20 hrs | 35035 | CBI |
| M-F | 1:00-5:00 pm | Jun 16-Jun 20 | 20 hrs | 35036 | CBI |
REACH OUT TO NEW MARKETS IN THEIR LANGUAGE Fee: FREE
Have you wondered how to target additional markets and get the word
out about your business or service to clients who speak another
language? Here's an opportunity for you to think out of the box!
This seminar will cover topics on: The huge economic impact of the
Hispanic/Latino market in the Fayetteville area, how to hire a
translator to translate written documents into the language of
another market, and how to hire an interpreter to communicate your
business or service.
Instructor: Georgia Betcher, Certified Translator
| Th | 6:00-8:00 pm | May 01 | 2 hrs | 35033 | CBI 111 |
REAL ENTREPRENEURIAL PROGRAM Fee: $60
The REAL Program is designed to assist and empower persons with the
entrepreneurial interests and abilities to plan and start a
business. Participants in REAL learn to be business owners and
operators by doing! Prior business experience is not required.
Attend the REAL recruitment meeting on April 7 to meet the
instructor and hear an overview of the program. Workbook
requirement: REAL available at FTCC bookstore.
Instructor: Barbara Armstrong White
| T&Th | 8 am-5 pm | Apr 29-May 08 | 32 hrs | 35015 | CBI 134 |
REAL "RECRUITMENT" Fee: FREE
Fayetteville Technical Community College is now recruiting students
to participate in the North Carolina Rural Entrepreneurship through
Action Learning Program (REAL). This nationally recognized course is
designed to assist the individual who has a desire to own their own
business but who lacks the skills and knowledge to start and operate
it successfully. This free seminar provides you the opportunity to
meet the instructor and to see how REAL "teaches by doing" through
experiential learning exercises.
Instructor: Barbara Armstrong White
| M | 9:00-12:00 N | Apr 07 | 3 hrs | 35016 | CBI |
| M | 6:00-9:00 pm | Apr 07 | 3 hrs | 35017 | CBI |
RECORDKEEPING & TAXES FOR THE SMALL BUSINESS OWNER Fee: FREE
Too often entrepreneurs are not very attentive or interested in
"keeping the books." They are usually very focused on the delivery
of goods and services but forget the necessity of organizing and
maintaining an accurate record of receipts and expenditures. Topics
to be discussed include: how to set up a chart of accounts,
accounting methods: cash vs. accrual, identification numbers, filing
tax returns, self-employment taxes, employment taxes, and business
income/expenses.
Instructor: Joyce Siler
| W | 6:00-9:00 pm | Jun 25 | 3 hrs | 35018 | CBI 129 |
RESOLVING CUSTOMER CONFLICT EFFECTIVELY Fee: FREE
The customer is neither disgruntled nor difficult, just
dissatisfied. Effective customer service IS customer
satisfaction. Learn how to use active listening as a
communication tool that resolves customer concerns and keeps your
customer coming back. A great workshop for anyone interested in
improving "people skills."
Instructor: Barbara Armstrong White
| Th | 9:00-12:00 N | Jun 05 | 3 hrs | 35019 | CBI 129 |
RETIRE EARLY WITH TAX-FREE INCOME Fee: FREE
You will not want to miss this workshop!! Discover the secrets of
the Tax Reform Act of 1986. This concept works for all ages and
income levels and does not involve buying or selling property. Your
IRAs, 401ks, TSAs, Roth IRAs, and pensions won't do it. Your
municipal bonds, mutual funds, CDs, and corporate bonds won't do it.
Attend this workshop and learn how to pick your retirement age with
no IRS penalties.
Instructor: Warren Hahn
| W | 6:30-8:30 pm | Apr 16 | 2 hrs | 35020 | CBI |
| W | 6:30-8:30 pm | May 21 | 2 hrs | 35021 | CBI |
| M | 6:30-8:30 pm | Jun 16 | 2 hrs | 35022 | CBI |
SBA BLX LOAN WORKSHOP Fee: FREE
At this workshop you will hear about loan programs that serve
minorities, women, veterans, low to moderate-income areas, and HUB
Zones. Loans are available from $5,000 to $50,000 and do not require
collateral. These funds can be used for startup expenses.
Instructor: Small Business Administration
| W | 11 am-1 pm | Apr 09 | 2 hrs | 35023 | CBI 134 |
| Th | 9:00-11:00 am | Jun 05 | 2 hrs | 35024 | CBI 134 |
SELLING ON EBAY Fee: $55
This course is intended for the serious businessperson wanting to
sell on eBay. A certified eBay instructor will walk you through the
process of registering a seller's account, creating a PayPal
account, how to research, photograph, and describe your items to be
sold, and more! All participants must adhere to the prerequisites.
PRE-REGISTRATION IS HIGHLY RECOMMENDED, AS CLASS SIZE IS LIMITED.
PREREQUISITES: valid checking and credit card accounts and a
willingness to input this data onto the computer so that you can
begin selling. Students must have some computer experience.
Instructor: Phyllis Sneed
| M&W | 9:00-12:00 N | Jun 02-Jun 25 | 24 hrs | 35027 | CBI |
STRESS, TIME, AND CHAOS MANAGEMENT Fee: FREE
Learn how to make the workday work for you! Attend this seminar and
learn stress, time, and chaos management tools that will assist you
in task effectiveness and job efficiency.
Instructor: Barbara Armstrong White
| Th | 9:00-12:00 N | May 01 | 3 hrs | 35028 | CBI 129 |
TEMPORARY vs. PERMANENT EMPLOYEES
AND OTHER HUMAN RESOURCE SOLUTIONS
Fee: FREE
Learn the truth versus the myth about hiring temporaries, see how
temporary staffing can be a viable, cost-effective alternative to
hiring unknown candidates on your permanent payroll PLUS tips on
recruiting, free sources for finding employees, pre-screening,
candidate testing, disaster preparedness, and much more. This
workshop is presented by Adecco Employment Services and the
Fayetteville Area Society for Human Resource Management.
Instructor: Robyn Harris
| M | 6:00-8:00 pm | May 05 | 2 hrs | 35029 | CBI |
UNDERSTANDING CREDIT AKA "DEBT-FREE LIVING" Fee: FREE
The purpose of this workshop is to understand how credit reports are
created. Methods for improving and establishing credit will be
discussed. The class will discuss the parts of a credit report and
how to read the information. Participants will learn the process for
correcting information on their credit report in accordance with the
Fair Credit Reporting Act.
Instructor: Esther Acker
| W | 2:00-4:00 pm | Apr 16 | 2 hrs | 35030 | CBI 129 |
UNDERSTANDING YOUR FINANCIAL/CASH FLOW Fee: FREE
What are all these numbers I have to keep track of and what do they
mean? If you have ever asked yourself this question, this workshop
is for you! Learn what balance sheets and income statements are all
about. This interactive session will provide a hands-on experience
that addresses accounting informational needs for the new business
owner.
Instructor: Yolanda Brown
| M | 10 am-1 pm | May 19 | 3 hrs | 35031 | CBI 129 |
WHERE O'WHERE ARE THE WHOLESALERS? Fee: FREE
If you've always wondered where the large retail buyers locate their
goods, it's because you have not attended this seminar! Every
industry has its secrets and until you have learned the basics, you
are totally out of the loop. Take the mystery out of locating a true
wholesaler in your industry.
Instructor: Mona Powell
| W | 6:00-9:00 pm | Apr 09 | 3 hrs | 35032 | CBI |
*COUNSELING SKILLS & HUMAN RELATIONS Fee: $60
Achieving organizational goals depends on bringing together the
individual skills and varied interests of your workers to create an
effective team. Counseling skills and human relations provide
greater potential for success. Topics covered include:
characteristics of effective counseling, methods and strategies of
counseling, interviewing skills, relationship dynamics, defense
mechanisms, and group interactions. *This course isFee-exempt for
active duty personnel; it is also open to family members, civilian
workers, and anyone wanting to improve their skills and abilities in
this area at the listed price.
Instructor: TBA
| M-F | 1:30-5:30 pm | May 12-May 30 | 56 hrs | 49055 | FB SDC 304 |
*MAINTENANCE MANAGEMENT Fee: $60
This course provides students with the in-depth knowledge needed
to effectively manage the logistical aspects and maintenance
resources within an organization. Subjects focus on the management
principles necessary to analyze problem areas, organize available
resources, and develop efficient work plans. Instruction is geared
to maintenance personnel and supervisors responsible for maintenance
and logistical activities at all levels. *This course isFee-exempt
for active duty personnel; it is also open to family members,
civilian workers, and anyone wanting to improve their skills and
abilities in this area at the listed price.
Instructor: Ralph Lipscomb
| M-F | 9 am-1 pm | Mar 10-Mar 28 | 60 hrs | 49005 | FB SDC B01 |
| M-F | 9 am-1 pm | Mar 31-Apr 18 | 60 hrs | 49056 | FB SDC B01 |
| M-F | 9 am-1 pm | Apr 21-May 09 | 60 hrs | 49057 | FB SDC B01 |
| M-F | 9 am-1 pm | May 12-May 30 | 56 hrs | 49058 | FB SDC B01 |
| M-F | 9 am-1 pm | Jun 02-Jun 20 | 60 hrs | 49059 | FB SDC B01 |
*SUPERVISION AND MANAGEMENT Fee: $60
Increase your leadership potential with an in-depth course in
managerial and supervisory skills that will increase your
capabilities and provide you with the principals that support future
or current mid-level management positions. Leadership skills
stressed in this course include: effective communications, conflict
resolution, staff coaching, team building, stress management, and
group process. *This course isFee-exempt for active duty
personnel; it is also open to family members, civilian
workers, and anyone wanting to improve their skills and abilities in
this area at the listed price.
Instructor: TBA
| M-F | 1:30-5:30 pm | Mar 31-Apr 18 | 60 hrs | 49006 | FB SDC 304 |