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| Method of Payment | | | We accept payment through PayPal and BidPay. Our account at PayPal is supit_b@yahoo.com. Please note that we only ship to a confirmed address provided through PayPal. Personal checks, money orders, and cashiers check are acceptable. Please allow extra 10 days for personal check to be cleared. We cannot guarantee an availability of your order if payment is not made within 10 days.
Please be sure to enclose auction information, including auction id, your email address and your shipping address with the payment for faster processing. Please understand that we cannot be held responsible for shipping delay if we do not receive sufficient information.
Other Taxes - Please be aware that in certain countries, import duties or taxes may apply. Customs charges vary from country to country. We are not responsible for taxes that are levied on shipment to your country. Please contact your local customs office for this information
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| Shipping & Handling Charges | For U.S. destinations, buyers to pay $4.99 per package*. Please note that every order will be shipped consolidated from our manufacturer in Thailand to our facility in Texas via FedEx every Monday, Wednesday and Friday. We will clear all items through U.S. Customs and then distribute your package to you from our Texas facility via first-class mail. (Please allow 3-5 extra days for U.S. Custom clearance & time for merchandise shipped via FedEx to our Texas facility.)
For destinations outside of U.S., buyers to pay $4.99 per package*. Please note that your order will be shipped via international registered mail directly from our manufacturer in Thailand to you. This shipping method takes 1 week for non U.S. destinations and may take up to 3 weeks for other destinations.
*To take advantage of our 10-day combining period and pay only $4.99 for as many items as you like, please make sure that all items are paid together for in ONE payment.
Visit our eBay's Store today for more varieties and take advantage of our one rate shipping charge
Insurance: We encourage buyer to purchase insurance because we will not be held responsible for loss packages. For piece of mind, please include $1.30 per each $50 value.
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| Returning Policy | | If you are not fully satisfied with our product, please return it within 10 days for a full refund of the product cost. Please note that shipping charge is not refundable.
(Abusive of our generous return policy is unfair; we reserve the right to deduct a restocking fee for excessive returns on a single transaction.) |
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Customer Service
| | For any questions, please contact us at SilverShakeService@yahoo.com. Please allow 24-36 hours for us to respond to your inquiries as all emails are answered from Thailand. There is a time difference of approx. 12 hours between U.S. and Thailand. We would greatly appreciate it if you could inform us of any non-satisfaction before leaving us a negative feedback. Please be assured that we will do our very best to make sure that your shopping experience with SilverShake is a satisfactory one.
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| About SilverShake | | SilverShake.com is an online silver jewelry store, founded in 2001, where our partner factories carefully manufacture our silver pieces. Our purpose is to provide the best value and most affordable silver jewelry to everyone through the internet.
Since the beginning, our focus has been on providing selections of silver jewelry to customers who seek for the best value. We have been expanding our designs and varieties to serve our customers varied tastes. We will continuously strive to offer our customers with quality pieces that are beyond expectations.
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