
If Your Car Turns Out To Be A Lemon, Check Out Your Rights
New Car Lemons
Mass. Gen. Law Chapter 90
Section 7N-1/2
New car buyers are protected under the Massachusetts Lemon Law against serious defects in their new vehicle for one year or 15,000 miles, whichever comes first.
During this period, the dealer or manufacturer must fix, at no charge, any defect which substantially impairs the vehicle's use , market value or safety.
You must allow a reasonable number of repair attempts: three (3) times for the same substantial defect or fifteen (15) days out of service for any combination of serious defects.
If all the required attempts fail, you may give the manufacturer a formal advisory of his or her last chance to fix the car within seven (7) business days. However, if that fails too, you are entitled for a refund or replacement from the manufacturer.
Used Car Lemons
Mass. Gen. Law Chapter 90
Sections 7N-1/4, 7N
Used car buyers purchasing a vehicle over $699 from a dealer are entitled to a warranty covering all parts and labor for use or safety defects according to the mileage on the odometer:
under 40,000 miles - 90 days or 3,750 miles
40,000 - 79,999 - 60 days or 2,500 miles
80,000 - 124,999 - 30 days or 1,250 miles
Before you can get a refund under the Used Car Lemon Law, you must give the dealer 3 repair attempts for the same defect or the car must be out of service for 11 business days. (7N-1/4)
A separate law, the Lemon Aid Law, lets you get a faster refund if the car fails inspection within 7 days of purchase and if inspection-related repairs are going to cost more than 10% of the purchase price. You must return the car to the seller (dealer or private party) within 14 days with a written repair estimate signed by the inspector stating why the car failed inspection. (7N)
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