If you travel often and are worried about your home theater equipment being unattended for long periods of time during the summer-storm season, you could consider purchasing a wireless modem jack. (for TiVo modem protection)

The 'modem' part is key. There are lots of "wireless phone jacks" on the market, and they're inexpensive. But they won't work with a modem. You must have a 'wireless modem/phone jack'.

If you decide to move forward with this option, you'll need to change your 'Phone Settings' in your setup. From TiVo Central, go to 'Messages & Setup', and turn both "Phone Available Detection" and "Dial Tone Detection" to OFF.

------------------------

Because the TiVo service never sleeps, you may sometimes notice a slight "whir" coming from your TiVo DVR.

Here's a tip to help you gently shush the little guy at times when you need more silence:

Hit the TiVo button twice in a row to jump to your 'Now Playing' screen. Press 'play' for any recorded show and then hit 'pause'. Turn off your TV and you should notice, well… nothing! And don't worry, TiVo will still catch all your favorite shows.

Want to jump to your favorite part in a program, lickety split? You can skip instantly to tick marks (the white lines on the Status Bar that divide the hour into sections) in a recorded show by doing the following: Hit the FWD button on your remote to begin fast-forwarding through the program. Now press the ADVANCE button--the one that looks like an arrow with a line at the end of it: You immediately jump to the next tick mark. Continue pressing the ADVANCE button until you've reached the spot you're looking for. Want to quickly return to the beginning? It works in reverse, too. Just start with the BACK button. Easy! (P.S. Keep your eye on Showcases*, for video demos of TiVo Tips & Tricks in the comfort of your own living room.)

Watch one show, record another:

Got a universal TiVo DVR? Use antenna or cable as your programming signal? Then you can rig your TiVo to record one show as you watch another by splitting your signal. Here's how.
Are you receiving a "Please make a daily call" or "Daily call required" message on your TiVo DVR?

Read these troubleshooting steps to get back on the TiVo track.

In Search of TiVo?

Looking to love another TiVo DVR? The following retailers are experienced TiVo matchmakers: Best Buy, Good Guys, Abt Electronics, and American Satellite.

Q: Eli S., writes, "All of a sudden, my program listings are incorrect. My cable company switched around the channels but TiVo doesn't seem to be getting that information. It's been two weeks now and it has made its daily call many times. What's up?"

A:The first thing you'll want to do when you notice channels are missing or incorrect from your guide (whether or not you believe your cable company has changed the lineup) is to check your 'Channels you Receive' screen. Here you can see if the channels are actually missing. Go to TiVo Central by pressing the TiVo button on your remote control. Choose Messages & Setup, then My Preferences, then Customize Channels, then Channels you Receive. If the missing channel is listed there but does not have a checkmark next to it, press the SELECT key to add the checkmark. All channels that have checkmarks next to them will appear in the Live TV Guide.

If that still doesn't correct the problem of missing or incorrect program guide information, you can report a lineup issue to one of our Lineup Specialists, who will research the case. Any changes that are made will download automatically to your DVR during a daily call. This process can take approximately one week to be completed.

*Just so you know... Showcase content, including video, does not reduce the recording capacity of your TiVo DVR, nor does it tie up your phone line. If your TiVo DVR is not always plugged into your phone line, be sure you plug it in and make a call. Depending on your DVR model, programming source and schedule, some customers may not have access to Showcase video programming.

Did you know that your scheduled recordings are prioritized in the order they are set up in Season Pass Manager? The first has highest priority and so on. For example, say you have a Season Pass for "Buffy the Vampire Slayer" and an auto-recording for WishList keyword "PRESIDENTS" (perhaps your daughter is working on a History report for school). What if a History Channel documentary on our Founding Brothers airs the same time as Buffy? The TiVo service will check the priorities you set in Season Pass Manager to decide which program to record. If the WishList keyword "PRESIDENTS" is higher on your list than the Buffy Season Pass, the History Channel documentary will be recorded and Buffy will not. So that no unexpected fangs are exposed in your house, find Season Pass Manager under "Pick Programs to Record" and check your priorities!

Q: Ben G. writes, "Why doesn't a TiVo DVR know to record the entire program, regardless of when it's scheduled to end? Especially for sporting events! Even with 30 minutes of extra 'padding,' my TiVo still missed the last 20 seconds of the Lakers/Kings NBA playoff game. I had to try and find out what happened on ESPN. TiVo needs to be updated to account for this."

A: There's just no way for a TiVo® DVR to "know" when a game ends. Your system currently records programs based on the program guide schedule. No one can predict that a player will make a basket in the final seconds, sending the whole event into overtime. The network doesn't know, the satellite or cable provider doesn't know, even the players don't know.
That's not to say, however, that TiVo® couldn't know in the future. Perhaps someday a signal, embedded into the broadcast, would warn your TiVo DVR that the game is running long, or the President is about to address the nation, or when there's breaking news. This, of course, would require cooperation between the networks, broadcast stations, cable & satellite service providers, and DVR manufacturers, which takes plenty of coordination and time.
Until then, "padding" your recordings is the simpler and more direct solution for today. Yes, it does require an additional step when scheduling the recording, and for you to make your best guess on how much to record over time. But we've found that for the most part it's an easy slam-dunk. (To pad programs, select "Options" when scheduling a recording and adjust as desired.)

Fantasizing about a vacation: a chance to refresh, relax, rewind-and not just live TV? Use your TiVo service as an interactive travel tool!

TRAVEL TIP 1: Know exactly where you want to go and what you hope to do? Set a WishList keyword recording to research various destinations (Bahamas, Jakarta, Japan, etc.), types of activity (Biking, Hiking, Kayaking), or even ethnic cuisine (Ethiopian, Spanish, African). Or if you've no idea where to begin or in which direction to turn, use "TRAVEL" or "VACATION" as your WishList keyword and then choose "View upcoming episodes" to see what tickles your travel fancy.

TRAVEL TIP 2: If your plans involve a second language, don't go Berlitz just yet! For Spanish lessons, Search by Title with "Destinos: An Introduction to Spanish." And for mes amies who love zee French, "French in Action" will convert your lay-z-boy into a chaise longe. Once you suck yourself into the soap-opera-esque storyline of this critically acclaimed teaching program, you'll be parlez-vous-ing with the best of them.

When creating a WishList keyword using the onscreen keypad, you can use the FAST FORWARD button to enter a space into your search and the REWIND button to quickly delete characters. You'll want to use spaces for hyphens (-), slashes (/) and periods (.). Also, any other marks, like apostrophes (') and ampersands (&), should be ignored. For example, if you're looking for documentaries and specials on the all-female band The Go-Go's, use the WishList keyword "GO[FAST FORWARD Button]GOS."

Q: Adrian A. asks, "I have a TiVo DVR connected to a cable box. Sometimes the wrong program gets recorded because the channel didn't change. What can I do?"

A: Your TiVo DVR may be having trouble talking to your cable box. The DVR uses a small device called an IR blaster to signal your cable box to change channels.

There are a couple of things to try:

1) Check the hook-up: Ensure the IR blaster cable is properly connected to the back of your TiVo DVR, and that the other end is properly positioned on or near your cable box. (You can find more detailed tips on connecting and positioning the IR cable and emitters here or in your owner's manual.)

2) Check the speed of the signal: Ensure you're using the best channel changing IR code and speed for your cable box model. From TiVo Central, go to Messages & Setup > Recorder & Phone Setup > Cable & Satellite Box > Cable Box Setup. Once you select an IR code, test it at different speeds by following the on-screen instructions. Many subscribers find slower works better, but it depends on your particular setup. For more details, visit Customer Support and click on Online Help.

Did you know that the Chan Up/Down button on your TiVo remote is the equivalent to a Page Up/Down button? For example, use the Chan Up/Down button while accessing your Now Playing screen to quickly jump to recordings near the bottom of your list. Or, if (as if!) you're watching live TV, use the Chan Up/Down button to scan the Program Guide more efficiently. Finally, while reviewing a program description of shows from your To Do List or list of TiVo Suggestions, use the Chan Up/Down button to jump to the program description of the next show in the list (instead of using the left arrow to go back to the main list and down, and over again, etc.).

Subscriber Savvy: "Channeling" brand-new shows
Hoping to catch the new shows for the new season--or interested in revisiting the very first episode of an old favorite? Subscriber Dawn F. from Lexington, KY. suggests this primetime tip: Create a WishListTM keyword using the word PILOT. Narrow down your search by choosing category "Comedy" or "Drama," depending on your TV tastes. (Without a category, Dawn warns, you could get lots of documentaries from Discovery Wings.) "It isn't foolproof,'" she adds. "But it was good enough to get me started on 'Sports Night,' which was worth the entire exercise in and of itself!" (Bonus tip: Try PREMIERE or FINALE as a WishList keyword, too.)

Q: Uwe B., writes, "I'm confused about how keywords in WishListTM searches work. Is it an AND operation or an OR operation? I tried setting a WishList keyword on the pop singer Nina Gordon and TiVo recorded "3rd Rock from the Sun" (one of the actor's name is Gordon). Is there a trick for specifying NINA *and* GORDON--as in only Nina Gordon?"

A: Great question, Uwe! Indeed, on top of your "3rd Rock from the Sun" episodes, the keyword NINA GORDON could also turn up a film starring Gordon Poole with a director whose name is Nina Something-or-other. Here's the key to ensure TiVo finds only the programs that feature the "real" Nina Gordon:

To specify an exact phrase in a WishList keyword (or title WishList, for that matter), surround the set of words with quotation marks. For example, for Fred Flinstone, you'd use "FRED FLINSTONE." To enter quotation marks, press PAUSE (which looks like quotation marks!).

Now let's say you want to include an exact phrase as well as additional keywords: Put a space between the final quotation mark and the beginning of the next word and TiVo will only find programs that match all of your keywords (for example, "GEENA DAVIS" FLY). You can place a space character by selecting SP on the grid of letters or, as a shortcut, use the FWD button.

Discovering your WishListTM keyword picks aren't daring enough when it comes to making a match? Here's how you can raise the stakes with a gamble we call "wildcard." Say you like Monty Python. There's "Monty Python's Flying Circus," but you've also got "Monty Python and the Holy Grail." To catch both shows with a single WishList search, use a wildcard. An asterisk (*) indicates a wildcard and is created by using the SLOW button on your remote. In this example, enter the WishList keyword like this: MONTY PYTHON*. That's just the tip of the iceberg, of course. If you're planning a trip to Alaska, use ALASKA* to catch every Alaskan adventure. Tell us your favorite WishList wildcard.

Q. Dan H. writes, "I appreciate the fact that my TiVo DVR can record shows at any time of the day. But I'd like to scan for movies and shows that are on when I'm in bed--shows I might miss if I'm not paying attention. Is there a way to scan the TiVo guide only for movies that are on "late night"?

A. Excellent question, Dan. You can accomplish this two different ways; either demonstrates how very easy it is to always find the shows you don't want to miss with TiVo!
Use the TiVo Live Guide. The TiVo Live Guide has options that let you quickly change what the guide displays. Bring up your TiVo Live Guide and press DISPLAY. (If you don't have a DISPLAY button on your remote, press ENTER.) The available options are Channels, Day, Time, Filtering (on/off), and Choose filter. To see what you're missing in the world of "late-night" TV, select "Time." This will set the guide to show what's on at a particular hour. In your example, you may want to enter 11:00 p.m. Alternatively, select "Choose filter." Highlight "Movies" as a category (subcategory if inspired), and see what comes up!

From "Pick Programs to Record," choose "Browse by Time." Browse by Time lets you review all programs on at a particular time. Here, too, you can filter the list to see only programs in a certain category. Choose Movies to see a running list of films that start airing at the time your head usually hits the pillow.
In either case, once you see a program that interests you, simply highlight it, press SELECT and do what you do best when it comes to scheduling recordings the TiVo way: view upcoming episodes, schedule a Season PassTM recording, or record just the single episode. Sweet dreams, Dan!

News You Can Use From TiVo, Volume 27

Buy a new 80-hour TiVo Series2** direct from TiVo and we'll transfer the product lifetime service of your original TiVo DVR to your new one! The Switch-to-Series2 Upgrade Offer* was created especially for you, our original TiVo subscribers, to thank you for your incredible loyalty and support over the last three years. Gear
up for the exciting new premium features of Home Media Option^TM and take the two simple steps of this limited-time offer today. But hurry! Offer good until March 10 (or while supplies last).

Prep yourself for this year's Academy Awards® ceremony by reviewing
Oscar's honor roll of years past. For your
consideration, here's a TiVo (study) tip submitted by subscriber Stephen F. from Shrewsbury, MA that'll get you in a
red-carpet mood: Create a WishList search using the keyword option. Enter OSCAR then a space (FWD. Button), then BEST,
then select category "Movies."
"This picks up Best Picture winners, Best Directors, Best Actors,
etc.," says Stephen. "My TiVo DVR always picks up the
Academy Award-winning films this way. LOTS of them if you've got TCM, AMC, and Bravo!" Stephen also suggests
Humphrey Bogart as a WishList actor search, since "just about everything he was in is worth watching. Or just enter a WishList title search for "The Desperate Hours"
for a truly brilliant Bogart film, " he adds. "And John Huston as a director did no wrong." Thank you, Stephen. We like you; we really, really like you! The 75th Annual Academy Awards airs March 23 at 8:30 Eastern/5:30 Pacific on ABC.
After a year's absence, Steve Martin is back, making his second appearance as ringleader of ceremony. Yay! (Bonus tip:
Don't forget to pad this recording by at least an hour, if not more. Scuttlebutt in Hollywood is that award shows sometimes run long!)

Q. Our TiVo clock does not seem to match the clock of the programs it records. It seems to start about a minute early, thus cutting
off the final moments of certain shows, especially those that come back for a short time after the final commercial break. Is there anyway to reset the TiVo clock? If I had to choose, I would rather miss the first minute than the last. Thank you, Frieda P.
A. The TiVo DVR automatically sets its clock each time it successfully connects to the TiVo service. If
you find that the clock is off by a minute or two, you can set it by connecting to the TiVo service. To
connect to the TiVo service, press the TiVo button on the
remote to go to TiVo Central. Select Messages & Setup, then Recorder & Phone Setup, then Phone Connection. Select Make Daily Call Now.
However, it's important to note that the problem you describe may not have anything to do with the TiVo clock. It's a common practice for some networks to broadcast their programs slightly before or after the scheduled start time to keep viewership. The
DVR begins and ends

recording exactly on the hour (or half hour, or whenever the show is listed to begin and end), and has no way to anticipate slight deviations from the published network schedule.
To avoid missing out on the last laugh, you can add time to the beginnings
or endings of your recordings using the Overtime Scheduler. To do this:

• Highlight the program name in the To Do List, Season Pass Manager
or WishList search. Or just use Search by Title under Pick Programs to Record.

• Use the RIGHT arrow to select Options or Change Recording Options.

If the beginning of a show is usually cut off, extend the Start Recording
time. If the end of a show is usually cut off, extend the Stop Recording time.
Now, if you find that using the Overtime Scheduler causes conflicts with other recordings (such as a Season Pass recording you have scheduled immediately following the program in question), consider setting up instead a manual recording for lengths of time that you choose. To do this, go to TiVo Central, select Pick Programs to Record, then Record by Time or Channel, then
Manually Record Time/Channel. Then choose the

times of your liking! (Warning: If you choose to use manual recordings, you'll still want to keep an eye out for
"supersized" episodes throughout the season. Manual recordings do not adjust their length automatically, so you
may want to.)

…
that Living with Michael Jackson, the British-produced documentary that aired as a two-hour 20/20, captivated 27.1
million viewers for the week ending February 16, 2003? And Primetime Thursday, which aired immediately after 20/20, kept 22.7
million glued to their sets 'til bedtime. The shows were TV's highest-rated news magazines since 1999, when Monica Lewinsky
dished the dirt with Barbara Walters on her relationship with then President Clinton.

Notice missing or incorrect program guide information? Try this.

This newsletter is brought to you by TiVo! You can unsubscribe at anytime. TiVo service sold separately, and is not transferable. Terms and conditions apply. Sales tax may apply. While supplies last. TiVo and the TiVo logo are registered trademarks of
TiVo Inc. Season Pass, WishList and 'TiVo, TV your way.' are trademarks of TiVo Inc. © 2003 TiVo Inc. All rights reserved.
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Ahhh…
to watch in the living room, or the bedroom, that is the question! Purchase the Home Media Option premium feature package for all
the Series2 DVRs in your home, connected through your home network, and the answer will always be up to you. Multi-room viewing
is a feature that allows you to transfer programs between DVRs in the home so you can watch them where you want. It won't matter which DVR originally recorded the show. Confused?
Let's say you start watching an episode of "Alias" that you recorded on your living room DVR but after a couple of minutes, decide that *yawn*, you're exhausted and would prefer to finish the spy drama in your bedroom. No sweat. With multi-room viewing, once you're comfy under your covers,
you'll be able to access the "Now Playing" list that resides on your living room DVR on your bedroom DVR. It's as simple as SELECT. Highlight "Alias," choose "Watch on this TV" and voila! This initiates a transfer of the show from the living room DVR to the bedroom DVR. Oh,
and in case another family member took your warm spot on the couch, it's good to know that your transfer will not interfere with anything that he or she may be watching in the living room, whether it's live or recorded TV. How's that for keeping a low-pro, Jennifer Garner? Learn more about all four features bundled together in the Home Media Option premium feature package. And be sure to sign up to receive an e-mail alert the minute it becomes available!
Unsure what a "home network" is and how it relates to Home Media Option? We'll fill you in. Read our FAQs to get the facts.

Kids' WB is again teaming up with the producer of "Pokemon" to bring Japanese cartoon "MegaMan: NT Warrior" to American living rooms, reports Variety. The show follows 10-year-old Lan and her superhero alter ego, Mega
Man and is set in the not-so-distant future, where everything is connected to a central computer system and threatening
hackers loom. "It's part 'Matrix,' part 'Pokemon,"' said Kids WB programming executive John Hardman. (So can we
call it a Neo-cartoon?) Expect to see "MegaMan" on a Kids' WB schedule near you this summer.

"Schedule it and forget it!" That could be the mantra of hard-working mom Hope, our latest star subscriber, who insists TiVo has made for more quality Mom-and-Dad time. We never imagined it'd stink to have someone complete the sentence, "TiVo is the best thing since…" But with her clever answer,
we now stand (or should we say "crawl"?) corrected.

This is as important as your twice-yearly dental check-up! But especially for those of you that are even just thinking about Home Media Option: Manage
My Account is where it all begins! Access your account now so that you'll be ready for the Remote Scheduling feature of Home Media Option--plus all subscribers who sign in will be able to browse TV listings online for free! Please, each and every one of you savvy subscribers, sign in today and check your account info so you're good to go. (And then smile big and grab a toothbrush on your way out.) Thank you!

Is your daily call failing? On February 1st, 2003, 11-digit dialing became a mandate for all New York City area codes (212, 718, 917, 646, 347), meaning you'll no longer be allowed to dial a 7-digit number, even if you're dialing a 212 number from
212. You'll have to dial "1 + area-code + the number" for every phone call you make, including your TiVo service daily call. Here's how to change your phone dialing options to include the 1 prefix. (Special thanks to New York-based subscribers Maria C. and Damon, who e-mailed the editor with the suggestion to print this tip!)

Tempted by the idea of having your TiVo-lovin' hands on new products and service features well before they're released to the public? You may have exactly what we're looking for! Apply
to become a Beta Tester and we'll be sure to get back to you if you pass our little secret-service test. And confidential to those of you who have previously applied: please log in again today. Time to update your info, pretty please.

If your comment/question involves your TiVo service/subscription and
requires a response, you must go here. (You'll need to have your TiVo service number--find it on the back of your DVR.) Otherwise, for comments that do not require a response, such as suggestions for future editorial content in the Newsletter or general feedback, please e-mail the editor. While each and every e-mail is read, please understand that due to the large volume received, we cannot guarantee a personal response in every case. By submitting comments to TiVo, you grant TiVo Inc. a nonexclusive, irrevocable right to use your comments in any way it desires without notice or compensation to you.

*Terms and conditions apply.

**Offer only available on TiVo Series2 DVRs purchased on tivo.com. Offer does not apply to TiVo Series2 DVRs purchased from retail
stores or other outlets. Good while supplies last.