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The American Red Cross

The American Red Cross is:

Around-the-clock and around-the-world emergency communications network available to the men and women of our Armed Forces and their families during times of personal emergencies. 

This service operates 24 hours a day, every day of the year, and transmits or receives over 800,000 messages a year - at no cost to service personnel or their families. 

With Red Cross world-wide communications network, we can rapidly transmit verified information to help clarify misunderstandings, re-establish broken communications, or support requests for emergency leave. 

Before you call, have the service member's following information on hand:

Rank and Full Name
Social Security Number
Complete Duty Address