The Management Team

Leonard received his MSc in Quality Management from the University of Stirling (Scotland, UK). His interest in the areas of “quality and business”, “creativity and innovation”, “training and development” has inspired him to the design and development of a new generic business model (a Customer-focused model based on the philosophy of Continual Improvement) which has been trailed and tested on Daniel Europe Ltd (part of the US$16-billion Emerson Process Management group of companies) during summer 2002.

Leonard was also the Chairman of the Organizing Committee and the Discussion Panel for the Stirling Enterprise X-change program held in summer 2002. This program was supported by the Scottish Enterprise – Forth Valley, Bank of Scotland, Stirling University Business Club and the Stirling University Research & Enterprise.

With a keen interest in aviation safety, Leonard created initiatives at the Republic of Singapore Air Force. He introduced a “Safety Culture” at the squadron level, where a productive and safe working environment was inspired and wholeheartedly supported by the management and staff from both the aircrew and the logistics flight. For his efforts and implementation, the Republic of Singapore Air Force awarded him with the Outstanding Unit Safety Specialist Award.

Building on his experiences in the areas of integrated management (quality, environment, and occupational health & safety), Leonard further designed and delivered the in-house training programs as well as establishing the ISO 9001:1994, ISO 9001:2000, the OHSAS 18001:1999 manuals and procedures for Wah-Chang.

In addition, Leonard is also a certified Management Systems Lead Auditor for Quality and the Environment, and an elected Member of the Singapore Quality Institute. He is also a committee member of the British Alumni (Singapore) and an active member of the UK Alumni, and the University of Stirling Alumni.

Maria Lee
BA Mass Communication
Director, Corporate Communications
Email: maria.lee@streams-intl.com

Maria specializes in the areas of Public Relations and Marketing Communication. Her stint at MDK Consultants has given her the opportunity to service clients such as Raffles Hotel, Raffles International and the Singapore Turf Club where she supervised the production of newsletters as well as facilitated in events management.

A graduate from the Royal Melbourne Institute of Technology, Australia, Maria has a keen interest in planning and execution of ideas. Noteworthy projects include her leadership role of a Project Director for the millennium celebration for Ngee Ann Polytechnic and the bi-monthly Volunteer Orientation at the National Volunteer Centre.

Terese Tay
BSc (Hons) in Software Systems Engineering
Director, Media Communications
Email: terese.tay@streams-intl.com

A graduate with a BSc (Hons) in Software Systems Engineering from the University of Stirling (Scotland, UK), Terese was formerly a programmer with Singapore Telecommunications Ltd, Singapore, where she managed the daily maintenance of the data collector and phone database systems. Designing and writing programming codes for new requirements were also part of her profession.

At the University, Terese was exposed to the full process of software engineering and has acquired new programming skills such as Java programming, Java servlet programming, basics of XML and UML.

Prior to her degree course in UK, Stirling, Terese graduated from the Singapore Polytechnic with a Diploma in Computer Information Systems. Her competence in programming languages includes Pascal, C/C++, COBOL, RPG, UNIX shell programming etc.

Terese also has a keen interest in web page designing and is highly proficient in software such as Photoshop and Dreamweaver.

Eric Tan Chin Aik
Cert. QMS / EMS Lead Auditor
Consultant
Email: eric.tan@streams-intl.com

Eric obtained his Diploma in Building & Property Management from Singapore Polytechnic. Prior to joining Streams International, he was a System Engineer with the Wah-Chang Group.

As a certified Quality Management Systems lead auditor, Eric revised and transited the Quality Management Systems from ISO 9001:1994 to ISO 9001:2000. He successfully implemented the new system at Wah-Chang in January 2002. He was the Internal Audit Team Leader for the ISO 9001:2000 Certification Audit by the Building and Construction Authority (BCA) of Singapore in April 2002.

Apart from managing and implementing the Quality Management Systems, Eric was also the System Administrator for IT infrastructure. He completed the implementation of Broadband Internet Access and integration of Internet security features and has pushed the IT infrastructure to greater heights by upgrading the capabilities of the existing systems and the introduction of numerous operationally efficient programs.

Eric’s interest in Management Systems is not limited to the area of Quality. He is also a certified Lead Auditor for Environmental Management Systems.

Angela Tan
Management Trainee

Angela is a Business Finance undergraduate currently pursuing her Bachelor of Business in Business Administration awarded by Royal Melbourne Institute of Technology University, Australia, at Singapore Institute of Management.

At Streams International, Angela will be given the opportunity to experience the modus operandi of the company while undertaking the role of a management trainee.