All Policies And Rules Are In Place To Insure A Safe And An Enjoyable Stay For All Our Guests.
All BOOKINGS MADE WITHIN 2 WEEKS OF ARRIVAL DATE WILL BE CHARGED IN FULL.
All Oktoberfest, Maifest,Wurstfest,Shelbyfest, and Kristkindl Markt, BarBQ & Brats Festival, Wine Trail weekends require a Friday and Saturday stay. You may book additional days but you MUST stay both Friday and Saturday.Gift Certificates of any kind are not accepted during festivals. We do accept Bedandbreakfast.com gift certificates and they may be used towards the room amount, but not for taxes, gratuities or other items, which must be paid separately.
THIS IS A NON- SMOKING PROPERTY !! NO EXCEPTIONS, NO smokers ! This includes Cigarette, pipe And Cigar Smoke . This means non-smokers only. We do not allow smoking anywhere on the property and we do not want smokers smoking on the sidewalks. Nancy is very sensitive to second and third-hand smoke. NO Candles In Rooms, NO flower petals on bedding.
No children or pets allowed.
We regret that our furniture and bathroom fixtures can not accommodate individuals over 300 lbs.
Due To The Business License For The Massage: No One Offering The Services Of An Esthetician Or Massage Therapist Other Than Nancy Satre Are Allowed To Practice At This Location.
The website can not show every possible dish that we might make, and guests staying subsequent nights must be considered also in the decision of which dish we choose to make.
By making a reservation and giving your credit card number you are accepting responsibility for the TOTAL CHARGE OF YOUR STAY. If you have been asked to pay a deposit...all deposits are NON-refundable and you are told that at the time of booking. As of March 1, 2013 there will be a surcharge of 2% on credit card charges.
We are a small B&B, so the income from each or our rooms is essential to our existence. While change is a constant in life, changes in our guests’ plans can cost us hundreds of dollars in lost income. For this reason, there is a nonrefundable deposit of $20 ( $ 40 during Festivals )per night, per room, at the time of booking . Changing the date or dates reserved will result in the loss of the original deposit. In addition to the deposit we require 14 days( Festivals 30 days ) advance notification to cancel your reservation without additional penalty,( which is to hold you responsible for the total cost of the stay reserved.) If we can rebook the room ( and we will make every effort to do so ) you would only be charged the nonrefundable deposit. There is a 48 hour cancellation period for massages, anything less and you will be charged. If you are using a gift certificate , please see policy on cancellation on our website or ask.If you must cancel due to snow storms, we have a policy of charging you for the complete stay and giving you a gift certificate good for three months, this is IF you call in advance and it is confirmed that the roads are not passable. NO REFUND FOR EARLY DEPARTURES
Please note that this is NOT a Party Zone. We do not allow non-registered guests on the property or in the rooms. Partying on the sidewalk is illegal and not allowed.
We are a small B&B, so the income from each or our rooms is essential to our existence. While change is a constant in life, changes in our guests’ plans can cost us hundreds of dollars in lost income. For this reason, there is a nonrefundable deposit of $20 per night, per room, ( Cost of 1 night during Oktoberfest,$40 other Festivals) at the time of booking . In addition to the deposit if you cancel with less than 14 days of your reservation date ( 30 days for Oktoberfest), you will be financially responsible for the entire reservation which will be charged to your credit card, unless we are able to re-book the room.
If you book a massage, please note there is a 48 hour cancellation policy.
If at all possible, please show up at your scheduled arrival time. We are a small business and since we do all the work, errands and greeting ourselves, we need to be able to plan our time.If you are running late, do us a favor and call so that we can work around it.
No Refunds on early departures.
Rates/policies are subject to change and vary during high impact periods and special requests.Gift Certificates of any kind are not accepted during Oktoberfest.
We are not responsible for items left behind. If you leave something behind that you want returned,you will need to call to make arrangements and you will be responsible for the shipping costs.
All bookings made within 2 weeks of arrival date will be charged in full.
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