ComancheBlue's 911 Console

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ComancheBlue's Console

Welcome to my console! I work as a 911 operator, and police dispatcher. A fancier term would be "Communications Operator". I worked for a County Sheriff's Office for four years, and I've just recently made a move to a city department within the same county. Time will tell, but I think I'm going to like it... There are many different aspects to 911, and dispatching, so I'll attempt to tell you a little about how I do things.

"9-1-1, Where is your emergency?"

animation (c) Kitty Roach

When I answer 911, this is what I say "9-1-1, WHERE is your emergency?". This is really just a matter of preference. Many operators answer, "WHAT is your emergency?". My reasoning: It doesn't matter what your emergency is, if I don't know where you are. If your house is on fire, you're being shot at, there is an Emu on your front porch that attacks you when you try to leave ( I actually received this call), I just can't help you until I know WHERE this is going on.

"Do you have a dog?" I learned this one the hard way. Officers, medics, firefighters, etc. do not want to be surprised by your Great Dane or Newfoundland Mastiff greeting them. Nor do they want to be surprised by your attack Chihuaha. So, when I ask "Do you have a dog?", it really isn't the stupidest question known to mankind. I'ts for the safety of the responding unit, AND the safety of your beloved Fluffy, I promise.

A medic told me about a man who called 911 because he was having chest pain. He neglected to mention that he trained fighting Pit-Bulls. (But, really, who would think of a thing like that while having chest pain?) When life-flight arrived, to save precious time, they were forced to wait for armed officers to arrive to get them into the house of the man, who by this time, was in Cardiac Arrest. A nasty, nasty, situation, that I'd like to avoid.

You know where you are and what you are doing, and God knows where you are and what your are doing, but unless your Dispatcher knows where you are and what you are doing, then I hope you and God are on very good terms!

"911, Use it, don't abuse it!"
A pet peeve of mine. If you do not have an emergency, do not call 911. There are non-emergency lines and administrative lines, please use those if you don't have an emergency. If you have any doubt, by all means, use 911, better safe than sorry, but if you KNOW that it's not an emergency, please look up the non-emergency number. A 911 emergency is for danger to life, limb, or eyesight. It is not to call and tell me that your neighbors have just left, and forgotten to water their pet goat. (no, I didn't make this one up).

In God We Trust, all others checked through N.C.I.C.

Other sites of interest

MADDmom's Maddland

The Break Room

The Console

If you have a site to add, please Email me.

Email:ComancheBlue@aol.com

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