MnSCU CSU - ITS Division Granite
Falls, MN 1998-present
Information Technology Specialist III
Present assignment: Design, develop, implement, and support secure
web access to the ISRS system for MnSCU colleges and universities, their students, and
their staff.
- Perform initial setup for implementation of web access for MnSCU institutions.
- Analyze business processes and rules to provide framework for coding and achieve desired
outcomes.
- Create data flow diagrams for implementation of web functions using VISIO.
- Design, develop, and upgrade web applications for the ISRS system using HTML, Microsoft
FrontPage, HomeSite, Visual Cafe, JAVA, EbfServer, Telnet, WS-FTP and image-editing
software.
- Employ UNIX, SQL, VAX Open VMS, and Microsoft Access queries for assessing database
information and web implementation.
- Provide technical documentation and PowerPoint presentations for the CSU web site for
implementation of phone and web registration.
- Troubleshoot web, phone, and database issues; provide solutions.
- Provide technical assistance for Help Desk, Quality Control, System Architects,
Operations Managers and Developers as it pertains to web and database issues.
- Explore new technologies for web and database integration and business solutions.
- Act as moderator for a listserv for MnSCU web applications.
Minnesota West Granite Falls, MN 1987-1998
Information Technology Specialist II
- Served as member of rapid deployment team for the ISRS system. Acted as a liaison
between users, administration, project leads, system analysts, and developers to
communicate and achieve desired outcomes.
- Used SQL, Microsoft Access, and Generic Report Writer to perform data extraction and
verification; created reports.
- Visited campuses implementing the ISRS system; assessed campus needs; evaluated local
network status, hardware, software, and conversion data; made corrections and
recommendations as needed.
- Assisted "pilot sites" by providing technical assistance to accommodate their
business processes in the ISRS system.
- Provided content for technical and end-user documentation.
- Created and delivered presentations using PowerPoint; demonstrated the ISRS system.
Technical Support/Trainer (MSIS Office) City, State
- Provided technical support for Multi-Campus Student Information System (MSIS) for
technical colleges via phone and on site.
- Provided on-site training for colleges using MSIS.
- Performed data conversions for MSIS colleges.
- Designed reports, queries for specific college needs.
- Prepared technical documentation for users.