9451 Teakwood Lane N.
Maple Grove, Minnesota 55369
(612) 420-1041
Objective:
Senior Computer Operator | |
Summary:
IBM Mainframe / AS-400 / HP UNIX operations experience. Excellent personal computer literacy. Technical experience with varied hardware, application software and print / storage peripheral equipment. Help desk user support experience. |
Medical Arts Press, Inc. Minneapolis, Minnesota
Senior Computer operator - Tape Librarian / IBM AS-400
Monitor AS-400 messages, job queues, output queues to maximize system resource utilization.
Run periodic off-hour IPL to clean and reorganize the system.
Utilizes the "Robot" scheduling system.
Writes operations technical documentation.
Completed AS-400 certified training (Total Solutions Group, Bloomington, MN).
Key member of the Help Desk team, provides in-house computer assistance to minimize end user downtime.
Experienced with OS-400 Operating system, Windows 95 / 98 & NT, and Lotus Notes.
Damark International, Inc. Minneapolis, Minnesota
Computer operator / HP / Sun Solarus / AIX / Sun UNIX
Computer console operator and corporate response center help desk for three corporate sites (Brooklyn Park, MN: Fayetteville, NC and Junction City, KS)
Monitors UNIX system ports for job stream function. Pages appropriate application support group for system support. XEROX batch printing output.
Utilizes PICK and PC software packages for product ship status and volume metrics. (MS/ Excel, Access)
Experience supporting Windows 95/98, administration of Novell, Windows NT 4.0 and Exchange servers.
Microsoft Office software and Outlook 97. Assigns user passwords and resolves computer security issues.
Identifies, resolves Remedy Change Record requests; reports problems using database software. Collects / sends system back-up tapes to off-site vault. Other work related issues as identified by operations analysts.
Norwest Services Inc.
Norwest Operations Center, Minneapolis, Minnesota
Tape Librarian
Initializes, mounts, files and ships reel and cartridge tapes to off-site vault storage in compliance with corporate and standardized IRS regulations. Utilizes tape library management system.
Identifies, generates records, resolves and reports problems using Remedy Change software.
Cleans / maintains equipment including STK and IBM drive hardware.
Loads and maintains STK tape storage silos with corporate contractors and Mass memory management.
Uses PC and system terminals to access IBM mainframe. Works with MVS-TSO and CA-7, Windows 95 and corporate networked software.
Norwest Services Inc. / Denver Tech Center / Greenwood Village, Colorado
Output Equipment Operator
Equipment operator for batch printing output services for Colorado regional hub. Used NEC laser printers, STK and IBM impact print devices.
Printed and distributed daily output for Colorado banks statewide, Midwest bank area savings statements.
Worked with system programmers and bank management to run and distribute non-routine print output.
University of Cincinnati: Cincinnati, Ohio
Degree Earned: ( B.B.A.) Bachelor of Business Administration: Scholastic honors: Dean's list
Earned college expenses as a student intern for University wide Media Services Center.
Metro State University: Denver, Colorado / Computer Information Systems.
Summary / Classes to current date: Systems Analysis & Design Methods / Building Local Area Networks / WAN ( Novell Net-Ware) / Database System Management & Design (using SQL) / Systems
Development ( Powerbuilder v. 5.0) / Java programming language (Sun Microsystems) Information Systems Problem Solving / COBOL, "C". MVS-JCL /: Web Page Development / Microsoft Front Page '97
Hennepin Technical College / Hennepin County, Minnesota
Objective: Certificate program: Networking / Windows NT
Completed: Borland C++ v. 5.0, Networks and Business Data Communications
References: Available upon request.
