Client must be in a participating utility's service area.

Client needs to have a "Shut Off" notice.

Income level at or below 155% of the poverty level.

There must be some type of emergency that caused the bill not to be paid.

Elderly and disabled are given special consideration.

Assistance is limited to $300.00.

A "Last Resort"- clients must try other public resources first. i.e., Energy Assistance or County Emergency Assistance.

Assistance once per 12 months.

Budget Counseling and Case Management available.