Welcome to Akeva, your 21st century service provider.
Here are some easy-to-use instructions to help you get started.
If you have any questions while configuring your set up, please
call our customer service number: (1-877-754-2997) and we’ll
be glad to help you.
By following these instructions (for the Internet Explorer browser
only) you will be able to get online and send and receive e-mail
in a matter of minutes.
Akeva Necessary Information.
You may need the following information to set up your browser
software:
* Login account/username
* Login password
* Local dial-up access telephone numbers
* Domain name/home page: akeva.com
* Primary Domain Name Server (DNS) address: ns1.akeva.com
* Secondary (backup) DNS address: ns2.akeva.com
* Your e-mail address: username@akeva.com
* Your e-mail name: same as login account
* Your e-mail password: same as login password
* POP3 and IMAP4 e-mail server: mail.akeva.com
* Web-based email server: mail.akeva.com
* Akeva FTP server: http://webmail.akeva.com
INTERNET USERS AGREE TO COMPLY WITH THE ACCEPTABLE USE POLICY
Following are instructions for manual installation of various
Internet Explorer browsers.
If you need installation assistance, please contact Akeva Customer
Service at 1-877-754-2997
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1. At the Windows desktop, click on MY COMPUTER.
2. Double click on the CONTROL PANEL.
3. Double click on the INTERNET ICON and select the CONNECTIONS
tab.
4. Click on the SETUP button.
5. When the CONNECTION WIZARD screen appears, select the third
choice (Setup Manually) and click on next.
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| 6. When the Setting Up Your Internet Connection window
appears, select … using your phone line, then click on next. |
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7. If you get the screen that says "Choose Modem",
click next.
8. When the Step 1 of 3: window appears, type your local access
code. Alexandria 762-7262, for Glenwood 634-4086, for Mora 679-7063.
Then remove the checkmark for the area code. Click next. |
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| 9. On the Step 2 of 3: window, type in your username
and password, which can be found on your service agreement, then
click next. |
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| 10. When Step 3 of 3: window appears, enter the connection
name Akeva Internet Service and click on next. |
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11. When your Set Up Your Internet Mail Account window
appears, click on yes to "Do you want to setup
your Internet Mail now?" then click next.
12. From the next window select "Create a new Internet Mail
Account". Click on next.
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| 13. In the next window enter your Display Name (enter
your full name, or a name you would like people to see when you
send email), then click next. |
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| 14. When the next window appears enter your Internet
E-mail Address (type in your e-mail address in lowercase letters)
which can be found on your service agreement. Click next. |
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| 15. When the E-mail Server Names window appears, the
incoming mail server POP3 should be selected, then type in both
boxes, mail.akeva.com (lowercase), then click next. |
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| 16. When the Internet Mail Login window appears,
type in your account name and password in lowercase letters (both
can be found on your service agreement), then click next. Do Not
Select: Log on using Secure Password Authentication). |
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| 17. When the Completing the Internet Connection Wizard
window appears, uncheck the box labeled, To connect to the Internet
immediately, then click on Finish. |
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18. You are now done with setting up using Microsoft
Internet Explorer 5.0 / 5.5 / 6.0.
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