Mood:  don't ask

10. What kind of name is that?

  9. If your dsl service is down, there phone recording suggests you go  to their website for faster service! 

  8. Listen to their recording of how valued you are and what a great company they are for two hours.

  7. Wait two hours for customer service, the have a recording say,  "We're sorry, but our office is now closed." 

  6. Have a customer service rep say they can't help you.

  5. Dropped connection during customer service chat.

  4. Promises for help just to get you to shut up.

  3. Supervisors won't talk to you.

  2. Contracted customer service reps that don't know s''t about anything.

  1. Waiting 28 days to have dsl turned back on! 

Posted by mi4/drgrein at 12:31 AM EST
Updated: Saturday, 16 February 2008 1:05 AM EST
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