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By Hot tub Info Central at http://www.angelfire.com./mi2/hottubs/

1. Dealership Name: ____________________________________

Address of Dealership: ______________________________________

Dealership Telephone number: ___________________________ Fax_______________ Email_______________________

Length of time in business: ____________ length of time at this location:________

Has the dealership changed names in the last 2 years: Y / N (May be a sign of stability / instability)


One sign of a business in trouble is name changing. Also a business that has been open for greater than 2 years should be considered more stable. (Although business that have been open for greater than two yeas can still close, this is one minor point to consider when purchasing)

2. Salesman name: ___________________________

 If you do not care for your salesman, ask for another, or better ask for the manager. A single salesman should not be a determining factor in your purchase. However a dealership that will not accommodate you by letting you speak to the manager, before you buy, may not be trustworthy when you need action after the sale.

Notes:_______________________________________________

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Spa Specifics:

1. Name of spa Brand : _________________________________ Model:____________________
2. Number of Comfortable (Adult) seats __________
3. Number of Jets: ____________
4. Number of air only injectors: _____________
5. Price: _______________

Notes: ____________________________________________________________

6. Delivery Included Y /N
7. Cover included: Y / N
8. Other accessories or services included: _______________________________________________

________________________________________________

________________________________________________

________________________________________________

13.  Length of Warranty

Electronics: Parts ______ Labor _______ Freight for parts:___________

Shell structure: Parts ______ Labor _______ Freight for parts:___________

Shell Surface:  Parts ______ Labor _______ Freight for parts:___________

Cabinet: Parts ______ Labor _______ Freight for parts:___________

Accessories: 
Name of accessory:_________ Parts: ________ Labor: __________ Freight_______

Name of accessory:______________ Parts: ________ Labor: __________ Freight_______

Name of accessory:______________ Parts: ________ Labor: __________ Freight_______

Name of accessory:______________ Parts: ________ Labor: __________ Freight_______

Name of accessory:______________ Parts: ________ Labor: __________ Freight_______

Will a trip or travel fee be accessed for warranty calls? Y / N Amount per problem: _____

Per Trip (if multiple trips are needed for one problem):  ______

Service and Warranty (part one)

14. Service center

Is service handled in house my staff member of store: Y / N

If not, by whom? ___________________ Number of years in business____________ Telephone number of service center if different than dealership: _______________ (You will want to check with the service center about terms and conditions on warranty calls , with this brand and dealership)

First impressions, operation and wet test.

15. Operation 
    (during wet test or "dry run") Using a 1 –10 scale

how easy is the spa to operate 1 2 3 4 5 6 7 8 9 10

Wet Test (circle one)

Is spa comfortable with jets off Y /N

rate comfort with jets off 1 2 3 4 5 6 7 8 9 10

Is spa comfortable with jets on high speed Y / N

rate comfort level with jets on high speed 1 2 3 4 5 6 7 8 9 10

 

16. Appearance

Will spa match its new surroundings?

Shell : 1 2 3 4 5 6 7 8 9 10

Cabinet : 1 2 3 4 5 6 7 8 9 10

Cover : 1 2 3 4 5 6 7 8 9 10

Accessories : 1 2 3 4 5 6 7 8 9 10

After the sale and service part 2

17. Delivery

Does the dealership use its own staff to deliver or a independent company?

Circle one: Staff / Independent

If independent, the name of the company: _______________________ Name of a contact person at that company: _______________________Telephone number ___________

Email Address: ________________________________

Is this company insured and bonded? Y / N

Insurance company name ____________________________Telephone ___________

18. Set up:

Does spa come with chemicals for start up? Y / N

Will the spa need an electrician to hook up? Y / N (most do)

Will the dealer coordinate with your electrician to hook up the spa and help you with setting it up and getting it running on or near your delivery date? Y / N

This small service of getting it running is in my opinion one of the most valuable services a dealer can perform, as it gives you a chance to ask any questions about the operation of the spa or set up of the spa that you have. It also gives you the opportunity to make sure that your spa is fully operational before the dealership’s representative leaves. This is, in no way a make or break the deal question, but a good value if it comes down to picking two and one dealership does offer this service and one does not.

What was your overall feeling about this spa and dealership?
 Notes:________________________________________________

______________________________________________________

______________________________________________________

______________________________________________________

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There are also other details not listed in the check sheet that should be considered, many of these are strictly opinion and as such have been left out on purpose. These include insulation techniques, construction techniques, plumbing arraignment, electronic equipment brand used, and so on. You should enquire about all of these things, and more, but in the end how a spa is put together, and what makes one way of building better than another, is mostly just opinion. We hope that the information contained in the rest of our web site, will help you in sorting all of that out before you go shopping, or will help you after you return with your shopper's check sheets all filled out and ready for review.

Happy Shopping from all of us at Hot Tub Info Central https://www.angelfire.com/mi2/hottubs/

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