Objective

Customer Service Representative with a winning team.

Work Experience

2/2007 - 3/2010 Walgreen’s Pharmacy, Los Angeles, CA & Hemet, CA

§ Cash Handle/ Safe Balancing

§ Customer Service/ Up-Selling

§ Merchandising/ Stocking & Inventory

§ Answering/Transferring Calls

Education

9/2006 - Present Cal State University San Bernardino, San Bernardino, CA

§ Some College Coursework Completed: Currently Attending (Full-time)

§ International Business/ Marketing Major (GPA 2.8)

§ Courses completed: International Marketing, International Finance, Business Law

§ Study Abroad: Intensive Language Course Universidad de Valladolid Spain

8/2002 - 6/2006 Rancho Bernardo High School, San Diego, CA

§ High School Diploma

§ During High School spent most of the time participating in sports and clubs within both my school and community (Link Crew, Speech and Debate, YAMA, etc.).

Skills

Skill Name Skill Level Last Used/Experience

§ MAC Pro Expert Currently/ 7

§ Microsoft Office Expert Currently/7

§ Cash Register

/Safe Balancing Expert Currently/4+

§ DreamWorks

§ HTML/SQL

§ Problem solving

§ Bar Back/ Bartending Intermediate 2+ years

§ Answering High Volume Phones 2+ years

Languages

§ American Sign Language (Conversational - Limited)

§ Spanish (Conversational)

References

Reference Name Phone Email Type

Nicole Singleton 619-980-9402 nicole.singleton@hp.com Personal

§ Veronica Hardy 858-248-0433 veronica.hardy@hp.com Professional

§ Michael Shaw 951-652-5776 Professional