Sutherland Global Services offers World Class Call Centers in the Philippines

Call Center Jobs by Sutherland Global Services

Sutherland provides Business Process Services for Call Centers in the Philippines
Call centers help to achieve the best of results with least efforts. Businesses such as cable and Internet providers, credit card companies, banks, airlines, PC manufacturers, hardware/software providers and many others often outsource customer service work to call centers as their employees do not usually have the time to spend on extensive customer issues. Call centers exist worldwide, but Philippines is a popular choice for many companies as call centers in Philippines are known to provide high quality work at low costs. Call centres in the Philippines are designed to suit everyone's need, be it a job seeker or an organization looking for outsourcing solutions. Outsorcing buiness processes in this archipelagic nation have a number of benefits. Majority of the population in Philippines understands and speaks English, which helps to cut the training costs significantly. In addition, Philippines has a business friendly politics and a good IT infrastructure that makes it convenient to operate call centres in Philippines. Furthermore, there is an increased pool of talented and eager human resources with high-level education, who have the ability to empathize with the customer as well as conscientiously represent the company. All these factors make Philippines an ideal destination for call centers.

Sutherland, based in Rochester, New York, provides varying outsourcing solutions to a wide array of industries. The company offers general outsourcing and call center outsourcing services from its 24 delivery centers in Bulgaria, Canada, India, Mexico, Nicaragua, Philippines, The United Kingdom, and the United States. Sutherland's call centres in the Philippines are one of the most credible, accomplished, creative providers of sales outsourcing support services by consistently delivering on their commitments, and scoring high customer satisfaction marks for their clients. By taking the help of company's call center outsourcing solutions, many Fortune 1000 and Fortune 500 companies realized significant economies of scale and reduced expenses while providing world-class technical and customer support wherever the customer operates.

Sutherland's call centres in Philippines provide their clients with around-the-clock customer care and back office technical services. To know more about the services offered by Sutherland thorugh its call centres in the Philippines, browse http://www.suth.com

Sutherland outlines the Benefits of Call Center Outsourcing
Sutherland Global Services is one of the top most multinational IT enabled and Business Process Outsourcing (BPO) Company providing flawlessly blended IT outsourcing, outsourcing solutions, offshore outsourcing and business process services from 21 delivery call centers in Philippines, India, the United States, Canada and Mexico. From more than 20 years Sutherland has been offering its services to many companies with a wide network of call centers in Philippines, India, Mexico and many world raking companies. Sutherland provides general outsourcing and call center outsourcing services to some of the world’s leading technology companies. Call center outsourcing has various advantages. Some of them are as follows.

Call centers have come up as great job opportunities for the youth and as a boon for companies that are looking for exceptional customers services at affordable prices. Usually companies operate call centers for administrative purposes that include taking customer’s inquires and providing product support. A call center handles diverse range of services by making telephonic or internet calls for telemarketing, product support, and for collection purposes.

A call center is an excellent mode of generating sales, maintaining current customers while also providing tech support and solving customer issues. If companies were to provide these services on their own, they would require money, time and resources. Although, it is possible for larger companies to afford these services by hiring professionals on their own but mid sized businesses and smaller companies have to look outside for cost saving effective methods.

Call center outsourcing helps companies save costs by avoiding hiring any specialized professionals available for exorbitant prices, but instead they can hire equally talented workforce for much cheaper prices. Call center outsourcing is therefore very beneficial for cost cuttings, cost restricting, accessing greater talents, which are available within affordable prices, reducing time and effect, tax benefits, increasing productive and of course focusing on the core business. Over the years, Sutherland has established itself as a leading IT enabled outsourcing destination for diverse companies that promises business development with its efficient establishments. The company has a total workforce of more than 17,500 employees working to benefit its clients.

To know more about Sutherland Global Services, domain expertise, people and processes, you can browse through http://www.suth.com

Sutherland outlines the Benefits of Call Center Outsourcing
Sutherland Global Services is one of the top most multinational IT enabled and Business Process Outsourcing (BPO) Company providing flawlessly blended IT outsourcing, outsourcing solutions, offshore outsourcing and business process services from 21 delivery call centers in Philippines, India, the United States, Canada and Mexico. From more than 20 years Sutherland has been offering its services to many companies with a wide network of call centers in Philippines, India, Mexico and many world raking companies. Sutherland provides general outsourcing and call center outsourcing services to some of the world’s leading technology companies. Call center outsourcing has various advantages. Some of them are as follows.

Call centers have come up as great job opportunities for the youth and as a boon for companies that are looking for exceptional customers services at affordable prices. Usually companies operate call centers for administrative purposes that include taking customer’s inquires and providing product support. A call center handles diverse range of services by making telephonic or internet calls for telemarketing, product support, and for collection purposes.

A call center is an excellent mode of generating sales, maintaining current customers while also providing tech support and solving customer issues. If companies were to provide these services on their own, they would require money, time and resources. Although, it is possible for larger companies to afford these services by hiring professionals on their own but mid sized businesses and smaller companies have to look outside for cost saving effective methods.

Call center outsourcing helps companies save costs by avoiding hiring any specialized professionals available for exorbitant prices, but instead they can hire equally talented workforce for much cheaper prices. Call center outsourcing is therefore very beneficial for cost cuttings, cost restricting, accessing greater talents, which are available within affordable prices, reducing time and effect, tax benefits, increasing productive and of course focusing on the core business. Over the years, Sutherland has established itself as a leading IT enabled outsourcing destination for diverse companies that promises business development with its efficient establishments. The company has a total workforce of more than 17,500 employees working to benefit its clients.

To know more about Sutherland Global Services, domain expertise, people and processes, you can browse through http://www.suth.com

Seamlessly Blended IT Outsourcing by Sutherland Global Services

IT Outsourcing Services by Sutherland Global Services
IT outsourcing services are among the most commonly discussed business phenomena in the business sector worldwide. IT outsourcing is one of the fastest growing export industries for several Asian countries including India, Philippines and China. Sutherland Global Services is a company based in Rochester, New York, that provides complete outsourcing solutions from its 23 delivery centers in India, the United States, Philippines, Eastern Europe, Canada and Mexico.

Sutherland Global Services has 20 years experience in offshore outsourcing and is recognized in the industry for its knowledge, domain expertise and excellent track record of results. Sutherland Global Services is proud to have worked with some of the most successful names in the high tech industry. It has built hundreds of outsourced programs for a wide range of technology providers.

Sutherland Global Services prides itself in providing IT outsourcing services to hundreds of clients in fields including accounting and finance software, graphics software, data management software. Other projects include desktops, projectors, servers, processors, operating systems, telecommunications equipment, drivers and burners, digital cameras, and printers.

Sutherland Global Services employs over 22,000 professionals highly skilled in providing seamlessly blended corporate services, business transformation services, back-office life cycle services, and customer life-cycle services. With its vast experience \ in building and managing sales, and marketing and customer support operations for the technology sector, Sutherland is one of the best IT outsourcing services providers in the region. To know more about the IT outsourcing services by Sutherland Global Services, please browse through http://www.suth.com

Sutherland Offers Great Career Prospects in Windsor, Canada
Sutherland's delivery center in Windsor Canada resulted in community welfare to a great extent. Earlier there were not many job opportunities in Windsor, but with Sutherland's delivery center and its economic development initiative transformed the picture of this place to a great degree. Sutherland's center offered several advantages to Windsor Canada region. Sutherland Windsor Canada created numerous employment opportunities for the native people. The jobs gave people of Windsor an opportunity to learn professional skills through the intensive training programs. People were groomed into competitive professionals who were capable to meet the standards of an international BPO. Sutherland's vision to train and groom native people of the place proved right.

Sutherland Windsor Canada location was the company's fourth Canadian expansion, after successful Operations Centers in Sault Ste. Marie, Ontario and one in Vernon, British Columbia.When Sutherland Windsor Canada center was started Sutherland Chairman and CEO Dilip R. Vellodi has stated that the availability of talent, a robust infrastructure, the support of the Government of Ontario and the spirit of partnership demonstrated by the City of Windsor were key reasons for Sutherland Windsor Canada expansion plan.

Eddie Francis, Mayor of the City of Windsor had said, "I am confident that Sutherland's legacy of delivering best-in-class training and development programs to service its Fortune clients will create a wonderful knowledge-based employment opportunity for the people of Windsor. On behalf of all of Windsor, I would like to welcome Sutherland. We look forward to working with them on putting Windsor on the map of world class destinations for high-end outsourced services."

Sandra Pupatello, Ontario Minister of Economic Development and Trade had said, "Sutherland's expansion to Windsor, Ontario means as many as a thousand high value jobs. It is a real boost to this community and a vote of confidence in Ontario as a great place to invest."

Sutherland offers high end customer management and contact center services to its clients worldwide. With an employee base of more than 17000 employees the company works to client satisfaction and they have also won several awards for providing excellent services. To read more about Sutherland Global Services, visit http://www.suth.com

Sutherland Global Services Was Assessed At Maturity Level 5 P-CMM Assessment
Sutherland Global has recently achieved the distinction of being the first pure-play BPO to be assessed at maturity level 5 of the P-CMM (People Capability Maturity Model) developed by Carnegie Mellon University. The P-CMM framework sets the standard for the organizational maturity of people and practices. The 5P-CMM framework ensures that employee needs are met and the organization is working at its highest level of competency.

Sutherland Global was given the ranking of 5 that is the maximum achievable maturity ranking for effectiveness and efficiency of a business. Assessment of Sutherland was personally conducted by Bill Hefley, Professor at Carnegie Mellon University who led to the development of the P-CMM framework. The unique integrated HR model employed by Sutherland Global received accolades from the assessment committee. Sutherland Global was acknowledged as a company that is committed and driven towards the success of its employees and recognizes the value of skilful organization.

Among other things, Sutherland Global's innovative recruitment skills and online applicant tracking system were also appreciated in the P-CMM assessment. As an excellent example of continuous educational development, the company's Center of Learning was commended by the assessment committee. With its unique approach to the BPO business Sutherland continues to develop employee talents and exceed client expectations. The P-CMM Level 5 assessment is an indication of Sutherland Global's commitment and dedication for promoting innovative ideas and new thoughts in the BPO business.

Sutherland utilizes state of the art technology, 20 years of experience and skilled workforce to cater the requirements of their clients. Sutherland has an employee base of more than 17000 employees and the company has won several awards for providing excellent services that exceed client expectations. To read more about Sutherland Global Services, visit http://www.suth.com

Increase Efficiency of your Companies with Sales Outsourcing from Sutherland