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The potential arrival of new customer (machine) in the system

Besides that cases arrive randomly to the administrator's any other sources of random in the model. The Social Insurance process queue management system price description and the associated spreadsheet is program officer working at each step specified with minute precision. There are also given the proportion of all cases that require a specific torque performed. In reality, of course, requires not all cases as much time as specified in the process queue management document, but these are considered which averages. In the simulation model is therefore assumed that the Working as a part of the case requires the officer determined random with a certain spread around that which is specified in the calculation. In the simulation model raffled it also the case requires complementary with respect to the certificates or the like.

Probability to supplement required is consistent with the proportion of matters that need this particular supplement. Waiting times than the supplement causes lottery similar no queue at queue management system start to working. Similarly, raffled even partly on a case needs to be supplemented for certificates or the like, and the waiting times completions require. The simulation model has the through adopted that there are some statistical dependencies between working for different moments or dependencies between different supplementation needs. This refers to such queue management system price that if a case needs to be supplemented with regard to a medical certificate, this makes it neither more nor less likely to be insured will be denied sickness benefits. Assumptions The simulation of the early assessment of sickness based on preliminary calculated from the Social Insurance for the times that each step in average, and the proportion of cases that are affected by the different steps in the process description (Ensa process).

Some changes have since been in the process description, but probably affect this is not the qualitative results of this study substansiellt. In Ensa process has been further assumed that in percent of the cases need medical certificate completed. In most cases resolved with a phone but sometimes even a Written supplementation. Ensa process, says nothing about how often you actually need to write letters and wait for completion. In the simulation model it has been assumed that the officer put the time in this torque in percent of cases, but that only percent of cases actually have to wait for a completion of the physician. Waiting times for additions have been obtained from the Social Insurance Agency.

The statistics were derived from the and applies therefore the old process for early assessment and concern matters that lasted longer than days since the ill-case beginning.This means that these data do not match exactly, but in the absence of other data, these figures used. They are found in Table. According to the Social Insurance needed a special SGI investigation of percent of all cases are based on SGI (sickness benefit income). What is the exact percentage of each benefit has not been examined. In this study, it has been assumed that it is percent by early the assessment of sickness. An SGI investigation takes an average of days.

A FTH-investigation (affiliation) is assumed to be in the percent of all cases and on average take days. This assumption based on an estimate that during the investigations made in discussion with the Social Insurance Agency. All results reported are based on simulated processing during, days. The handling is simulated for so long due partly to the influence of chance on interesting dimensions such as see more average turnaround time is reduced if a greater number of cases is data for these and that since there is no queue at start (Empty queue), the cases in the beginning of the simulation shorter processing times average than in to see more be the end. Schedule for the administrator for the various operations are assumed to have a mean equal work according Ensa process early assessment. Shares matters that need to be supplemented by a medical certificate, employer information or the like is also from.

The simulated time must suffice time to start-up effects of an empty queue to be considered negligible, and so long that the effect of the precise random sequence queue management system of cases is small, at least for these reported figures. Studies has also been made with other random sequences of cases, and then similar results are obtained. Any comparisons between different strategies made in the same arrival process, that is, it is exactly the same file stream with the same complement queue management system price the needs and waits, as the various strategies are compared between.