Programme Details
The Winning Edge - Taming the Job Market - duration 5 hours
The programme starts with addressing the very attitudes of the participants. In fact the first topic, "Deciding on the job you want", involves an interactive session, where the course Co-ordinator acts as a guide to gently bring about a mental clarity that gives the participants the basic platform to begin with. The rest of the programme is then accepted as guidelines. The participants are encouraged to use their own creativity and individuality.
O Deciding on the job you want
O Nitty Gritty of an Interview
O Salary negotiations
O Selecting the job you want
O Facing the interview
O Collecting organisational information
O Group discussions
O Preparing the covering letter
O Psychological aspects of job interviews.
O Preparing the resume
O Realities of wrong job selection
O Understanding the selection process
The Winning Edge - The Complete Manager - duration 14 hours spread over two days
The programme gives the participants the wherewithal to understand the most important aspects of working in the Corporate world. At the end of the programme, they will know how to deal with their bosses, departments and their subordinates. They will also understand the inter-personal nuances that are a part of corporate life - resulting in a Professional Manager.
O Know your C.E.O. (or your senior manager)
O Manage your accountant.
O Manage Conflict
O Manage Prejudice
O Profit Orientation
O Persuade to Succeed
O Manage Anarchy and Rebellion
O Perfection - the Manager’s enigma
O Be a Professional Manager
The Winning Edge - Creative Selling Skills - duration 14 hours spread over two days with sessions of 7 hours each day with a break of one hour each day, in between.
The programme involves a lot of interactive sessions. The participants are encouraged (not taught) to think differently. They are encouraged to be customer centric ensuring the creation and maintenance of the corporate image through customer good-will.
O Understanding Product worth
O After sales values.
O Identification of real customers and real needs.
O Use of the 80/20 principle
O Customer information and effective use.
O Effective use of sales time
O Understanding buyer psychology
O Sales Career planning
O Objective vs subjective selling
O Attitudinal therapy
O Cold calling - ensuring it is not.
O Empathy in reducing stress
The Winning Edge - Courtesy, Manners & Etiquette - duration: spread over two days
This programme equips your employees to make a difference that speaks volumes for your organization. Imagine the kind of impact impeccable manners will make to your clients or customers when your employees depict proper courtsey and etiquette.
O Principles of Etiquette
O Powerful First Impressions
O Interviewing Etiquette
O Proper Introductions and Handshakes
O Etiquette in the Office
O Business Card Protocol
O Professional Image & Presence
O Dress For Success - Psychology of Color and Colors to Wear
O Communication Skills and Style
O Do's and Don'ts of Body Language
O Networking Techniques
O Business Dining Manners
O Gender Neutral Etiquette Tips
O The Art of Thank YouThe Winning Edge - Niche Marketing Techniques - duration 14 hours spread over two days with sessions of 7 hours each day with a break of one hour each day, in between.
O Market Leadership and Category, and creation of the Niche
O Leadership of the mind
O Managing Customer Perceptions and Focus
O Exclusivity and Positioning success
O Line Extension, Sacrifice and selecting attributes
O Preparedness for the unpredictable and dangers of
O Making Honesty Pay
O Concentration and focus of strategy
O Marketing Perspectives