Joshua Mercer's Online Resume'

Madison Security Group (July 2007- November 2008) Operations Manager. During my employement with MSG, I was the Operations Manager for Central Florida, I employed and overseen the duties of 180 employees, conducted scheduling, and aquisitions.

Community Enforcement / Metro Enforcement (January 2007 – July 2007) Formerly I was a Deputy Chief with Metro Enforcement. My duties include acting as a liaison between the agency and local law enforcement. As well as over seeing normal day to day activities such as dispatch, officer safety, officer training, conduct standards, officer court appearances and client satisfaction. This security agency appears to be the wave of the future, with an aggressive mentality to preventing crime and securing a clients property. All work preformed in high crime, low income apartments within OPD’s 7 target areas of the city with the highest crime rates. Goal is to successfully rehabilitate a property and return control to the property owner.

R-G Training Center (October 2006- Present) Currently I am teaching the 24hr D course part time on the weekends. Teaching potential officers the various duties of Private Security, as well as the virtues of security, integrity, loyalty, honor, and self-discipline. Curriculum includes but not limited to Anti- Terrorism (WMD-FOG-IDEA), Fire Training, Hazmat Training, Use of Tact / Customer relations, Use of Force, Civil and Criminal Liability, Report writing, Statutory Laws Pertaining Security (493, 790, 776), Case Law, Patrol Techniques, Appearance, First Aid, Explosive Ordinance Search, Interview / Interrogation Techniques, Criminal Psychology, and test all potential officers on such knowledge.

Curtis Protective (November 2006- January 2007) At the time of employment I was a Patrol officer in Central Florida with Curtis Protective. I conduct patrols of various properties (up to 23) per shift. My duties include issuing citations on property for inoperable vehicles, speeding, and exp decals, running radar on property, lockdown of approximately 10-15 properties at set times. Meet with clientele and review post orders and report any and all changes the client wishes to change. Respond to dispatched calls from residents or management of any and all properties. Dispatched calls can range from escorting an elderly lady to her apartment to armed robbery / burglary. Ideally my goal was to stay with Curtis long-term and rank up to fulfill a management position. However I am searching for a more stable agency, which has more of an administrative department and is more oriented to officer safety and discipline.

Charter Executive Security & Associates INC. (June 2006 – November 2006) A this time I was a manager for the above named agency. I coordinated all scheduling for employees throughout Central Florida, and Hillsborough County. I was also responsible for collecting timesheets and fulfilling payroll. I also am a successful sales representative gaining high paying cliental. I conducted all duties related to delivering a successful agency and competitive services. This includes, customer service, sales, standing post, consultations, billing and receiving, wage management, discipline, recruiting, terminations, background investigations, marketing, scheduling, law enforcement liaison, setting up and teaching additional agency classes (such as officer safety, weapon retention, takedowns and ground fighting, customer service, orientation to working with law enforcement, handling unruly persons with tact and professionalism, and legal) as well as handle the agencies PR. I have conducted various duties with this company from V.I.P. Protection to unarmed security. I terminated my services due to the agency violating my contract.

Last Chance Club (February 2006 – May 2006) At this time I was contracted as a consultant through Elite Patrol Service. I was hired to assist the owner of the club in planning and implementing a security system as well as training bouncers at the club on Narcotic Identification, Search, Diplomacy and Tact, Use of Force and designing routes for bank runs. Contract was fulfilled.

Elite Patrol Service, INC. (October 2005 –February 2006)(May 2006 - June 2006) I was a Sales Representative, an Operation Manager Consultant, and an Armed Officer. I have designed the companies website (www.elitepatrolservice.us). I have assisted the owner as a consultant regarding Operational Security, postings, payroll, management skills, billing, paperwork, and client relations. With my help Elite Patrol Service, Inc. has become a reputable Security Agency with a firm foundation with a very high profit margin.

Security Operational Solutions, INC. (August 2005 – October 2005) During this time I was conducting myself as a Security Consultant providing knowledge and security services to various large companies working in Biloxi MS. Clients are HMA, MJ Harris, Service Master, and FEMA. Assisted LEO and Military in Biloxi distribute food, water and necessities to remaining residents along the Gulf Coast. I was recruited by an elite security force (E.R.U.) during this time “A unit above all others”.

Action Protection Services, INC. (November 2004 – August 2005) During this time I was hired aboard as a Patrol Officer, I was asked to undertake the responsibility to change the environments of 5 high crime, low income communities. After successfully completing the assigned task I was introduced to more properties in more hazardous communities to undertake the same duties. After once again completing the task I was promoted to field training officer for new patrol officers, and joined Actions Blitz Team. Unfortunately management became in illegal activities and the State terminated their Agency License.

S.O.I. (January 2005 – July 2005) During this time I worked Part Time as a Supervisor for the Agency, I conducted post checks and Posted at new posts to evaluate them. Including Hurricane work during Hurricane Dennis in Panama City Florida for Regions Bank, duties included protection of assets, and transportation in unmarked vehicles of large sums of money to “Bunker Branches”.

Security Resources LLC. (March 2004 –November 2004) During this time I was hired as a supervisor, my duties included post checks, armed and unarmed posts, Officer checks, gathering time sheets, and assisting management with client relations. The company formed a tactical unit designed for Hurricane details. As an Operations Supervisor I was in charge of various sub contracted Security Agencies, we assisted LEO, Military, Government and many grateful people throughout Hurricane Charlie, Francis and Ivan. During Hurricane Charlie I was in Hardee County FL, for food distribution, and zoo security, during Hurricane Francis I was in Citrus County to assist Department of Corrections with Inmates and food distribution also assisted Citrus County Deputies with Minor Riot control at food center. During Hurricane Ivan we where employed by U.S. Customs to maintain a high level of security for the Port of Pensacola.

Pro Security Services INC. (February 2003 – September 2005) During this time I was hired as an Unarmed Security Officer. My post was Heart Of Florida Hospital. I began to quickly learn my post and standard operating procedures. I was promoted to Field Training Officer, to pass on my knowledge of the post and knowledge gathered on the job. My on site mandatory training include the following: Hazmat (nuclear, biological, and chemical), Hazmat decontamination, crowd control, verbal communications skills, patient control, Baker act control and laws, Life Flight, First response, C.P.R., A.E.D., Blood Born Pathogens, Disease Control, Basic Firefighting, EO search, Disaster preparedness and implementation. I concluded my duties as a part time in-house investigator (theft, incident, and narcotic theft).

Education:

2006 – Completed MMPI2 Psychological Test (567 Questions) – No Dangerous underlying Psychosis

2006 – Brantly and Associates – 4 hr Re-qualification

2005 – R.G. Security Training Center – 9mm, 12 gauge qualifications

2005 - R.G. Security Training Center – A.E.D., Adult/ Infant CPR – First Aid

2005 – R.G. Security Training Center – Asp, O.C. Spray, Handcuffs, Wrist Locks Certification, and weapon retention

2005 - R.G. Security Training Center – 9mm qualification

2004 – Brantly And Associates – 28hr G class 238/240 qualification

2004 – In-house Training – Pharmaceutical Narcotic Identification

2003 - R.G. Security Training Center – 40 hr D class

2002 – Apex Martial Arts - Began taking Brazilian Jiu-Jitsu

2001 – West Side Vo- tech ABEGED – HS diploma through Enterprise High