Objective
To obtain a position within a growing fast-paced organization, where I can utilize knowledge and experience in the customer service field in order to promote a friendly and profitable environment for both customers and my employer.
Reliable and responsible; will show for work.
Excellent communication and listening skills.
Quick and eager to learn, able to understand and follow through.
Great work ethic, attendance record, responsible character.
Keen eye for detail, well organized ability to prioritize objective in changing environment
Bilingual- Fluent in Spanish and English
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Professional Experience
Abercrombie &Fitch May 2013- Present
Sales Associate
Provide outstanding frontline customer service at a high volume retailer
Host Customers and resolve their concerns
Maintain a presentable product display which brings in the more store sales than of the previous year
Assist with the development and improvement of colleagues
Freddie Rodriguez for State Assembly 2013 June 2013-September 2013
Lead Field Canvasser
Lead a team of canvassers to a political victory while remaining within budget
Strategized and consulted a special election team from the State Capital
Set meetings and collected endorsements from various organizations including State Legislatures, California Nurses
Association, California Teachers Association and National Association of Government Employees
Processed, on-boarded and trained new associates
Norma Torres for State Senate 2013 January 2013-June 2013
Lead Field Canvasser
Managed, strategized and provided action plans to a complex political canvassing team which resulted in 2 victories
with a +20% lead
Supervised and lead a successful team of 30+ associates
Compiled nightly reports of analysis and projections of voter turnout and political polls
Prepared and Reviewed performance evaluations
Provided corrective action and recommendations on issues to associates and supervisors
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Education
Patriot High School
-High School Diploma
Riverside City College
-Associates Degree In Business Marketing
Cal State San Bernardino
Expected in Fall 2015
