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http://www.drive.com.au/FraudWarning.aspx

 

Buyer and Seller security

Phishing Emails

Phishing is an illegal practice that involves sending out fraudulent emails to large groups of random people in the hope that they will recognise the name of the company mentioned in the email and believe that it is a genuine email and then respond to it.

It has been brought to our attention that some phishing emails have been sent out regarding Drive.com.au. Fraudulent emails have been distributed that appear to be sent from Drive.com.au to attempt to trick you into providing your personal information.

One email states that there have been changes to our privacy policy and asks you to review it while it attempts to capture your personal details. Another email asks if you would like an employment opportunity as a financial assistant.

Please note that Drive.com.au and Fairfax Digital never request personal information or credit card details via email. You should be wary of suspicious emails claiming to offer Fairfax Digital services. Do not click on any links, open attachments or enter any personal information - we do NOT send emails of this nature.

If you are unsure about an email that you have received, please contact us at casualadvertisers@drive.com.au.

Fraudulent Ads

From time to time websites are used for posting fraudulent car ads. This practice violates the Fairfax Digital Conditions of Use, and potentially also federal and/or state laws.

Please be assured that fraudulent ads rarely make it onto our site but it always pays to be careful when making a big purchase such as a car. For more information on potential scams, please see our guidelines below and visit the Australian Securities and Investments Commission website.

We endeavour to safeguard buyers by constantly searching for and removing fraudulent ads from Drive.com.au.

However, when responding to advertisements, please keep the following in mind:

Please be aware that internet scams can affect sellers too:

Fraudulent buyers have been known to contact sellers and ask for money. They will offer to buy a car and make an excuse as to why they will send the seller a cheque for an amount in excess of the purchase price. They will then ask the seller to refund the excess to them or a shipping agent. The seller will then not be able to cash the buyer’s cheque. There are variations on these approaches, but they all ask the seller to send them money.

Remember, never send your personal details (drivers licence, registration papers, etc) to either a potential buyer or a potential seller.

If you receive a suspicious offer asking for money or personal information, please DO NOT send them anything and let us know immediately at casualadvertisers@drive.com.au.

Payment

Drive.com.au displays advertising for motor vehicles and we are not involved in the sales transaction for the vehicles. Drive.com.au and Fairfax Digital do not issue invoices or other paperwork for motor vehicles advertised on our website and we will NEVER request or hold money on behalf of any seller or dealer. All monetary transactions should be conducted directly with the seller or the dealer. Please be wary of suspicious claims by sellers to obtain money (in any form) from potential buyers.

Do not send money to a seller prior to the exchanging of the vehicle – all monetary transactions should be carried out directly with the seller or the dealer once the sale is finalised. Drive.com.au and Fairfax Digital do not take any responsibility for money deposited or transferred by buyers or any financial transactions between buyers and sellers.

If you ever have any concerns regarding your transactions, it is safer to ask us first.

If you receive a suspicious claim asking for money, please let us know immediately and do not engage in any further correspondence with the seller.

Contact Us

Email us at: casualadvertisers@drive.com.au

TRADING POST:

http://www.tradingpost.com.au/TrustAndSafety/LandingPage?intref=marcon256

 

 

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CARSALES:

 

http://helpcentre.carsales.com.au/scam-defence/

 

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