Overview
The twenty-first century has no place for Mediocrity. It demands that each person in the organization perform at their highest capacity.
Competition is fierce – and it is going to get fiercer. To compete and stay ahead we need to learn how as managers we must motivate ourselves and those that work with/for us to perform at peaks.
We will need us to build organizations in which each person, from top to bottom, will be a Peak Performer; organizations in which doing one’s best will be the norm.
As managers we can make it happen if we can learn how to motivate peak performance in everyone who reports to us – and in ourselves. We need to give the probable peak performers sufficient reason to perform up-to their highest potential.
Performance is based on people. Performance will only improve when people are motivated to a level where they develop a passion to work for reasons that go beyond money or status.
What will you learn at this program?
This program will help you take the journey to Motivating Yourself and Others to Reach the Peak Performance Zone. In this program you will learn how you, as a manager can make it happen.
You will have an understanding of the basics of self-motivation for themselves and others.
Who should attend this program?
This program is for senior and middle managers who are looking to drive performance initiatives as well trying to sustain performance initiatives that are already in place to build a peak performance organization.
- Effective techniques to achieve win-win outcomes
Overview
We are negotiating almost all the time - with business partners, clients, suppliers, colleagues or family members. The success of our outcomes depends entirely on our understanding of the negotiation and communication process.
We are negotiating almost all the time - with business partners, clients, suppliers, colleagues or family members. The success of our outcomes depends entirely on our understanding of the negotiation and communication process.
The traditional negotiation skills may be ineffective when dealing with both Generation X and Generation Y who form a large part of workforce in today’s business world. We have to thus understand what the other force is, and where it is coming from in order to give ideal outcomes for all parties concerned.
We all negotiate every day, whether we realize it or not. Yet few people are ever taught how to negotiate. And if we do learn how to negotiate on the job, we probably learn from someone who practices the traditional adversarial approach. This old school, win-lose approach is only suitable for one-off negotiations. . In today's world, a win-win outcome is the only acceptable result.
Most of us are expected to negotiate effectively with vendors, customers, and partners repeatedly over a long period of time. We need to achieve good results for our side while maintaining a healthy
What will you learn at this program?
This course takes you past just a theoretical understanding and includes a number of practical exercises that use accelerated learning principles to ensure that learning is maximized - delivering maximum benefit for , long-term relationship with our negotiating partners you, your organization and both negotiating parties.
Who should attend this program?
Managers, supervisors, purchasing agents, executives, sales and marketing staff, customer service representatives, and anyone who deals with others can benefit from this negotiation skills program.
Overview
Conflict is inevitable. We often work with people who have rightful opinions and ideas of their own which we may often find ourselves at odds with. In addition economic principles dictate limits on our resources such as time, money and energy. These conditions lead to the inevitably of conflict.
Given this inevitability we find Conflict Management one of the most needed skills for twenty-first century managers.
Conflict is good when the outcome is a win-win resolution. Conflict is good when the relationship between the people in conflict is strengthened as a result of the conflict. But few people are skilled in the interpersonal skills necessary to manage conflict effectively, and when conflict isn't managed it generally goes bad. And when it goes bad it can get really bad.
Most people don't really think about how they approach conflict. It just happens. When conflicts arise we tend to play out our roles like scripts based on our behavioral and conflict styles. Effective conflict management can only be achieved when an individual begins to really see how her or his conflict style is actually self-destructive.
What will you learn at this program?
It will improve the way conflict are resolved before they affect other parts of the organization; minimize the escalation of conflict and channel the conflict into a positive outcome.
It will help you understand the conflict styles and allow you to really see your own self-destructive behavior patterns.
Who should attend this program?
Managers, Trainers, Consultants, Project Managers who must keep everyone happy and effectively coordinate groups of disparate people while not having any authority to actually do so
The world today is not for the “ordinary”. It is longer our Father's world.
If there is nothing special about our work, no matter how much work we put in, we will not get noticed; and that increasingly means we won't get promoted or paid much either.
Achieving personal success does not have to be left to chance, destiny, luck or good fortune. Success is yours if you can identify, develop and use your inner potential. While we are all born with the ability, we have to learn and practice our skills to achieve the Future that we want.
People who shape our thinking today claim that times are bad and are going to get worse; the Pakistani society is about to collapse and law and order is going to go from bad to worse.
None of us can control the society or the economy – global or our own. But each of us can shape our destiny by thinking positively so as to ensure that achieving personal success should not be left to chance, destiny, luck or good fortune.
What will you learn at this program?
After attending this program you should be able to identify and establish new goals, develop a new sense of purpose and generate new ideas about yourself and your future. It will help you Discover the power your positive attitude has to help you achieve your goals and the ultimate success. I short it will help you become the Winner you deserve to be.
Who should attend this program?
All those who want to be Win and Succeed in this life! Bureaucrats, administrators, CEOs, management professionals, and all those who believe that if you are not fired with enthusiasm you are not living.
Customer expectations are on the rise and we need to raise our service standards if we are to survive in business. In today’s world having a good product is not good enough – with the advent of technology everyone has a good product. Everyday we are finding an increasing number of goods and services on the market that are startlingly similar.
To develop, maintain, and expand business, companies must satisfy a complex array of client needs in an environment shaped largely by external forces—competitors seeking a larger piece of the pie, new entrants into the market, product innovations, and increasingly insistent calls for improved quality and reduced prices. These and other factors create heavier demand on customer relations. Successful service is a combination of technical expertise, the ability to manage both information and people, and efficient, productive communication. This workshop can help you make a difference in maintaining and growing your company’s customer base.
This program focuses on how to give “unmatched superior service” and to keep your customers loyal and buying more.
What will you learn at this program?
This program will help your people become committed to providing ‘winning service’ to your customers.
It will show you how you can fly beyond your Customers’ Rising Expectations, Climb the Stairs to an Unbelievable Level of Sales, Service & Achievement and Shift from Blame and Shame to Taking Personal Responsibility.
Who should attend this program?
The program is a must for all those who have the responsibility for delivering either internal or external Customer service. The frontline staff can not afford to miss it.
As we enter the new millennium the levels of stress and pressures are not going to become any less. The events of September 11, 2001 coupled with a worldwide recession have only added to stress in our lives.
International mergers along with right sizing or downsizing in our over staffed public sector means lesser number of jobs.
Overview:
The program will help the managers deal with stress related problems in the Pakistan’s business environment and show them as to how by using the ‘power of choice’ they can turn stress into a challenge or an opportunity.
What will you learn at this program:
This learning workshop has been especially designed to focus on problems related to STRESS’ in the Pakistani society, both at work and at home and discusses issues such as:
• What is Stress?
• Why do we have Stress in our Lives?
• How it effects our success, managerial productivity and happiness.
• What can we do about it?
• How can STRESS help us SUCCEED?
• A Recipe for a STRESS FREE LIFE!
Who should attend this program?:
This workshop is a must for all upcoming and mid-level managers of the twenty-first century.
