Resume Page for Theodore Elhajj
Ted Elhajj
ted_elhajj@yahoo.com
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“Opportunity - A tide in the affairs of men, which, when taken at the flood, leads on to fame and fortune.”
William Shakespeare
Dear Sir/Ma’am,
I cannot afford to let an opportunity such as this pass me by, can you? I offer over 10 years experience in PC, laptop, network management and design, server management, and application support and design. I am looking to expand my horizons by obtaining a position with Microsoft. My salary requirements are negotiable. Please contact me for further information.
Regards,
Ted Elhajj
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CAREER OBJECTIVE
To be granted an opportunity to share my experience and grow with a firm who appreciates a person characterized by hard work, motivation and loyalty.
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EXPERIENCE
04/2003 – Present Thompson Institute Harrisburg Campus
Instructor – Part Time Evenings
Provide instruction to students and expound upon different Operating Systems such as Windows 2000, XP, 2003, Windows NT, Windows 98. Other technologies include Network
Essentials, MSDOS, IIS, SQL Server and Introduction to IT. Teaching a variety of server
applications such as Windows IIS, Server Technologies and Networking. Keep grade books, attendance, create labs for students, and unlock the complexities of Network operations to them.
12/2002 – Present Ted Elhajj Consulting Harrisburg, PA
Owner
Provide all ISP facilities and manage and maintain over 30 servers & 10 Routers at my CO
Location facility. Maintain several thousand clients worldwide with standard ISP services
such as Bandwidth, Terminal Servers, Network Support, Email, Firewalls, Router
Management & configuration, Intrusion Detection, Bandwidth Utilization, Web Design and
Marketing. Provide network consulting services for local business being there all in one
computer/network services provider. Coordinate project management tasks for multiple
Technicians and web designers to ensure the customer is always provided the best possible
services. Maintain security and functionality of IIS Web Servers, Dial Up Devices, SQL
Servers, Exchange Servers, Firewalls and Terminal Servers that are located in a nearby CO
facility. Experienced implementing wireless and wired networks for small to medium sized
companies throughout the tri-state area.
06/2000 – 12/2002 D&E Networks Harrisburg, PA Systems Engineer
Install, support and monitor Windows 2000 & NT 4 networks for large Pennsylvania State Agencies, including Windows NT 4.0 Server Domains, Windows 2000 Domains, Microsoft Cluster Services, Windows 2000 Professional, Exchange Server, IIS, SQL Server, Clustering, IBM MQ Series, IBM Director, Lotus Domino, Inoculate IT, ArcserveIT backup, RAID arrays, MS RIS Server, RRAS, Websites & FTP Sites, SQL Server, Terminal services, Microsoft SMS, login scripts, Netware Gateways and client services, Fax Servers with Exchange Gateways, Migrating several Access and Dos based databases to SQL Server databases. Monitoring the enterprise with network sniffers management software such as Sniffer 4.2, Etherpeek, Ciscoworks, MRTG, MOM and setting performance logs and alerts. Successfully implemented MOM on over 100 servers in the enterprise on both Windows 2000 & NT 4 Servers. Recommended, Designed and deployed successfully the full network architecture for implementing MOM 2000 on the development, production and DMZ networks. Prepare reports and analyze network traffic to recommend upgrades to the enterprise. Installed and configured Microsoft Operations Manager 2000 and deployed to strategic servers throughout the enterprise. My team was directly responsible for the improvement of MOM & Netiq Management packs for MOM 2000. Deployed multiple rollouts of Windows NT/2000 Server/professional using Disk Duplicating software (Ghost, PowerQuest), Sysprep, Scriptit and secedit. Also made Visio diagrams to document the customer’s network infrastructure including Active Directory Forrest and Physical layout. Hardware includes HP Netservers, Compaq Prolients, Dell Poweredge, IBM Netfinity, Custom built Servers with Raid Arrays, DLT & DAT Tape drives, SCSI Cards and peripherals, NT/2000 drive mirroring, HP and Lexmark printers and servers.
08/1999 – 6/2000 The IRIS Companies Fleetwood, PA
Webmaster/NT Admin/Tech Support
Responsibilities include maintaining our Windows NT 4.0 network which consists of 1 NT 4 PDC including; MS Proxy 2.0, Exchange 5.5, SQL Server 7.0, IIS 2.0, Zetafax Server,
Veritas Backup Exec and Modem Sharing for 40 users. The BDC includes NT4 Server,
Veritas Backup Exec and Power Chute for Smart Ups. The backbone is 10 MB Ethernet
connected to our ISP with a T1 line through a router. Install NT networks using DHCP,
100MB Ethernet and SQL Server at client sites for use with our digital imaging systems.
Design and maintain 3 Company websites using Front Page 2000, custom Java Scripts, and
general CGI routines Using custom graphics designed in Photoshop 5.2, Corel 2000,
Illustrator, Adobe Acrobat to make PDF files, and Office 2000 Premium. Also setup HP Jet
Direct ports including over 10 high volume and personal printers, Snap Drives for file serving
and RAS for remote user dial in. Maintain both internal tech support calls and external calls
from over 400 customers. Installed and configured Black Ice Defender to keep intruders out
and initiated a password policy to minimize risk to malicious attacks. Use utilities such as
DHCP manager, User Manager for Domains, Server Manager, Ping, Tracert, MS Net
monitor, Msconfig, Winipcfg & ipconfig, and telnet to troubleshoot and repair network issues.
08/1997 - 07/1999 Thomson Consumer Electronics c/o H.L. Yoh Lancaster, PA
Consultant
Responsibilities include supporting over 300 nodes on an NT TCP/IP network. Troubleshooting network/software/hardware problems on our LAN. Preparing new laptops, desktops, scanners, printers for end users. Also repairing HP LaserJet Printers, organizing wiring closets, fixing RAS problems. Updating Jobtrak inventory, help desk software and customer relations. Also created small VB/C utilities to accommodate end-users. Support included HP, Compaq, IBM, Sony, Dell, Gateway, Clone and proprietary lab equipment. Also was the primary laptop repair technician and offered recommendations on new equipment. Installed and configured Oracle, SQL Server, and Microsoft ODBC drivers and applications. Responsible for R&D new software and hardware. Used numerous O/S utilities such as FTP, Drive imaging/Copying, Seagate Backup Exec, Winnt Server/Client Tools, SMS Remote Control, wrote small queries against the SMS database, virus software and handled all aspects of Y2K awareness. Also migrated over 200 users from Msmail to Exchange Server with Outlook client.
01/1995 - 08/1997 PA Blue Shield Camp Hill, PA
HRIS Programmer
Responsible for updating Code in SAS, RAMIS and SQL also designed 10% of new HR software in Peoplesoft and Crystal Reports for system on a DB2 platform. Also responsible for troubleshooting user problems such as Hardware/Software/Network malfunctions. Duties also consisted of ordering/upgrading new PC's and training end users and customer relations. Implemented, designed and tested new database to store employee records and setup menu system to run user reports. Coded SAS and RAMIS applications to extract/upload data from Mainframe to SQL Server. Also wrote numerous adhoc reports for end users in RAMIS/SAS/SQL Server/DB2 and Dataease. Wrote over 100 utilities in SAS to convert files and upload/download them from between Mainframe and our SQL Server. Acted as DBA in dBase, DataEase, and SQL Server.
08/1992 - 12/1995 CTC Distribution Services York, PA
MIS Manager
Duties included maintenance/repair of equipment including Scan Equipment, PC's, Scales & Printers. Also responsible for writing and initiating code in SQL Server, Paradox, Clipper, dBase and automating file transfers to our clients. Also set up and maintained a 40-node QNX network and a 10-node Dos Client server network. Duties also maintained over 15 local customers PC systems and file transfers. Wrote an automated database application in Clipper to automate faxing to 30 USPS bulk mail facilities. Also wrote small utilities to convert data text to database files, fully automated the file conversion process by writing small modules to attach to one larger module. Responsible for supervising, hiring, firing and writing evaluations of three other individuals who reported to me. Acted as DBA in dBase, Paradox, SQL and administrator of QNX and Dos network.
EDUCATION
04/1990 Thompson Institute Harrisburg, PA
Computer Programming
Graduated with 3.85 GPA. with an Associate in Specialized Business. Significant courses include: COBOL, RPG, Accounting (I,II,&III), Payroll Accounting, and Cost Accounting.
Miscellaneous Classes/ Certifications
MCSE 2000:
Microsoft Certified Professional Windows 2000 Professional/Server/Directory Services,
Network infrastructure, Proxy Server, Exchange Server. Peopletools I, PeopleCode I,
Introductory to SAS, Intermediate SAS, Nisca Printer Repair,
HP Printer Repair
MILITARY SERVICE
8/85 - 8/89 United States Navy
Underwater Explosive Ordinance Technician
Repaired, Tested & maintained small electronic devices, held monthly
training classes to improve quality through development of the
individual. Responsible for refurbishing underwater ordinance and
maintaining all electronic devices corresponding to them. Elected as
Junior Sailor of the Quarter 3 times, Junior Sailor of the Year once,
awarded Letter of Commendations and Letters of Appreciation at two
different commands. Received Honorable Discharge in August 1989.
VOLUNTEER EXPERIENCE
8/1996 – Present Sonshine Ministries, Word of Grace Ministries, 2nd Chance Ministries
Volunteer Programmer/Technical Support/Trainer/Mentor
Volunteer at Sonshine Ministries (Homeless Shelter for destitute people). Setup Websites
and currently host them on one of my web servers. Provide remote office thru a terminal
server that is located at my CO location. Provide free technical support and local area
networking support for all three of these ministries.
