Objective:
To secure a position that will allow me to utilize my computer skills.
Job History:
Student Worker/Work Study in Computer Lab
Saint Cloud Technical College
Saint Cloud, MN
Duties include completing service requests made by students and staff members, computer hardware and software repair, cabling jacks and ends for networking in classes, assisting students and staff in password and account maintaince, and inventoring and cleaning all computers in school.
Account Services Collector
Fingerhut
St. Cloud, MN
Responsible for calling high-delinquency customers to collect amount due on account, and make payment arrangements with the customers.
Take calls from customers wanting to make a payment or who have other questions regarding their account, also referring customers to a specific area if so needed.
Special Projects/Marketing Administrator
The Buyers Edge
Plymouth, MN
Accounts Payable for 200 vendors, Accounts Receivable for 500 members, establishing new accounts, servicing existing accounts, clerical support and customer service.
Assisted in the development and evaluation of marketing materials, public relations, and advertising.
Designed employee handbook and edited monthly corporate newsletter.
Receptionist / Office Manager
Surface Pros
Maple Grove, MN
Duties included phone sales and customer service, purchasing, clerical support, file maintenance and office management as well as coordinating work schedules of up to four technicians.
Office Manager
Lueck's Tub & Tile
Minnetonka, MN
Managed all day to day operations including: conducting phone sales and customer follow-up surveys as well as Accounts Receivable.
Education:
St. Cloud Technical College
Information Technology
2nd year student in the Microcomputer Support and Network Administration Program
Skills:
Complete knowledge of many Windows and Mac-based programs as well as both operating systems. Complete knowlege of computer hardware and PC troubleshooting skills. Type 50 wpm. Great phone personality and customer service.