OBJECTIVE:
To obtain a position that will allow further growth of my knowledge and skills in a technical environment.
WORK EXPERIENCE:
1/2001 - 6/2001
DMR Consulting / Bell South (Georgia)
System Analyst Consultant
Bell South Billing Reconciliation project. Compile pertinent data as it applies to CLEC co-locators (power, floor space and construction charges). Documented information that was sent to billing which contained applications regarding billing specific for each co-locator. Also, authorized purchases of equipment to each office in Georgia. End result, Bell South (Georgia) co-locating bills are up to date by close of project.
10/2000-1/2000
DMR Consulting, Iowa Telecom (Iowa)
Systems Analyst Consultant
Provided Iowa Telecom with TBS software package proposals to improve operational efficiency. As part of a team, developed training to minimize downtime and to increase the self-reliance in this client. Created product specs, cross-connect equipment, and Sonet route models. Assisted the client in building or re-building infrastructures that provided a base template for client to expand upon.
10/1999 - 10/2000
TEKSYSTEMS, US LEC (North Carolina)
Equipment Engineer
Provided accurate data entry of the network and customer circuits in to Eftia-Remedy and TBS-Metasolve database. Responsible for verifying all computer information is accurate compared to the equipment layout. Help resolve problems that arise daily, from input of data to the operation of software. Worked with different users and trained personnel on the use of different software.
11/1995 - 11/1999
US Army Hinesville, Ga.
S.E.N. Senior Supervisor
Installed multiplexing/demultiplexing equipment, switchboard, communications security devices, Cisco routers and mobile subscriber equipment. Trained and supervised personnel performing maintenances and operations on telecom equipment. Supervised a security program, which prevented the loss or compromise of restricted material. Implemented and enforced schedule events, evaluated procedure, and counseled personnel on individual job performance.
5/1994 - 11/1995
Precision Communications Inc. Tampa/ Florida
Electronics Technician
Troubleshooting and repairing DMS-1 and the DMS-100 telephone equipment. Performed detailed analysis and interpretation of electronic and electrical technical manuals and schematics.
JOB-RELATED TRAINING COURSES:
6/2000 Metesolve - TBS US-North Carolina-Charlotte
Fundamental course in network design, equipment design and Sonet ring design in TBS.
6/1996 GTE Resident Switching Systems Course US-Ga.-Ft Gordon
Course in fundamentals of Telecommunications and the operation of different equipment.
JOB-RELATED SKILLS:
Windows 95/98/00/NT
Microsoft Office
Connectvu
Procomm
D Scribe-Eftia Remedy
TBS-Metasolve
Sun Microsystems
ADDITIONAL INFORMATION:
Over 7 years of experience (in the military and with different CLEC and ILEC companies) working on different aspect of software and operating systems, I am familiar with the necessity of maintaining solid organizational skills and meeting deadlines. I’ve worked with personnel to troubleshoot and repair any problems that arise dealing with software or hardware problems. Strengths include a strong telecommunications and computers background, ability to set priorities and produce results. I have the ability to do independent research and problem solving.
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