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ENG2050: Business & Technical Writing

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Charles County Community College
La Plata, Maryland 20646-0910
Dr. Richard J. Siciliano, Professor
Fall Semester 1999
(Last updated: 8/15/99)


Dr. Siciliano's Office: Room LR-201 (La Plata campus, Faculty Resource Center)
Office hours and chat room time: Wednesdays 6:00-8:00 p.m. 
Phones (24-hour automated voice mail):
    from Charles County:  (301) 934-7826
    from St.Mary's: (301) 884-8131, ext. 7826
    from Washington metro area: (301) 870-3008, ext.7826
FAX number (LR circulation desk area): 301-934-7699 (Note: Send documents by fax only if you're unable to send e-mail temporarily.)

Catalog Course Description: ENG2050- Business and Technical Writing (3 credits)
(Prerequisite: ENG 1010-Composition & Rhetoric). In this course, students develop writing skills through composing a variety of clear, effective memos, letters, and reports. Subject matter papers may come from the student's occupation or interests, whether scientific, technical, or non-technical. All students should refer to the schedule of classes for sections of this course taught in computer labs.

About this Web-based course:

In the course taught over the Internet, all assignments are submitted to the instructor (and returned) by electronic mail, with a course website that is coordinated with the required textbook, Bovee and Thill's Business Communication Today. The course website is password-protected and contains lecture materials, links to other Internet resources, chapter tests and quizzes, communications tools (private e-mail, chat, and a bulletin board), a course calendar for the semester, and a student grade book that a student may refer to at any time or day to check on his or her progress.

Purpose:

The intent of this course is to help students identify and solve problems encountered when communicating technical and scientific information. The main reason a report writer communicates is informational, usually directing the message to someone with less knowledge about the subject than the writer. The emphasis of this course, then, is on developing the skills needed to write informative and persuasive correspondence and reports directed to specific audiences. Writers will learn how to discuss any subject in a precise, analytical, and informative way.

Course Objectives: By the end of the course, you will be able to . . .

  1. Understand the purpose of and how to plan, organize, and produce several types of letters, memoranda, and reports.
  2. Use an effective style of writing in the creation of each letter or report.
  3. Understand and practice an accurate, ethical, and thorough method of researching and documenting sources, and practice browsing the Internet (if available) for information.
  4. Use standard English grammar and usage in business and professional writing.
  5. Use the internet and the World Wide Web to find, analyze, and evaluate information.
  6. Use the internet to send and receive documents that you've written.
  7. Use computer graphics to enhance business or technical presentations.
  8. Present an oral report.

About this Distance Learning Class:

Unlike other classes taught in a traditional classroom, this course is not dependent on students attending a classroom on campus. Online students work at their own pace and may complete almost all course requirements via email, bulletin board discussions (for group assignments), and by referring to the course homepage for exercises and discussions that accompany the text.  Students are responsible for reading the assigned materials (both in the textbook and on the course website), will be expected to communicate with the instructor and classmates (as required by assignments) using phone, email, and chat rooms; submit reports via email and attachments to email; and will work on their own at home or work. Except for attending an orientation (optional) and a "live" oral briefing to talk about their long reports, students are freed from the barrier of having to drive to campus for classroom-based activities.
 

Course Requirements:
  1. Highly recommended: In-person orientation: September 1, 1999 at 6:30pm - 8:00pm, room LR 202 (La Plata campus library)
  2. Reading assignments from the text and companion websites, as explained in the Schedule of Assignments of this syllabus. The online "Course Lectures" area of the course website contains exercises that include required chapter tests and participation in online discussions with the professor and classmates.
  3. Five individual short and intermediate-length reports.  Note: The term "report" refers to any written document from one to several pages; it may be in the form of a memorandum, letter, e-mail, manual, or oher type of report.
  4. Two collaborative (group) reports, one of which is an oral briefing of the proposal.
  5. Oral briefings must be done in person. The room to be used for these oral reports (probably the MIDLN or V-Tel interactive video classrooms at the three campuses) will be announced.
  6. One individual long report.
  7. See below for point totals

Grading Procedure:
For the purpose of evaluation, each assignment in this course will be classified in one of three general categories:
 

What You May Expect from Your Professor:
As with any course you take, your instructor can be expected to manage the class in a certain way. In this class, you should expect that your instructor will do the following:
  1. Facilitate your learning by directing you to resources (primarily in your textbook, but also on the Internet) showing you how writers (including students writers) prepare their reports, letters, presentations, etc. and to discuss the effectiveness of their writing in an honest and frank manner.
  2. Return your assignments with comments and grades in a reasonable time (usually within one week) after they are submitted.
  3. Be available during live chats, by email, or by phone during office hours to discuss your writing or your class progress.
  4. Provide you with periodic reports of your progress in the class.
 
Fall 1999 Semester: Schedule of Assignments and Point totals
  
Rpt#
Report Title
Individual
or Group
Unacceptable
Acceptable 
Excellent
Due (all reports are due at 12 midnight)
1
Letter of Introduction
I
 
 
 
9/05/99
2
Summary 
I
0
2
4
9/19/99 
3
Document Analysis/Revision
I
0
3
5
10/03/99 
4
Procedures & Instructions 
G
0
4
6
10/17/99
5
Job Application Letter, Resume, & Follow-up letter 
I
0
4
6
10/31/99 
6
Written Proposals & Oral Presentations  
(Times and dates for oral reports to be arranged)
I
0
4
6
Written proposal due 11/14/99
7
Formal Long Report
I
0
9
14
12/05/99 
8
Final Analysis
G
0
4
6
12/12/99 
 
Bulletin board discussions: each participation =  0.5 pts.
 
 less than 
4
 4
6
See website for dates
Online lectures,  web exercises 
less than 
5
5
8
Report Point Totals
0
39
61
 
Grade Equivalents  Minimum Points 
A
56
B
49
C
43
D
36

Required Texts:

About Academic Integrity:

Plagiarism, a form of cheating, is the use of another person's words or ideas without giving proper credit. Plagiarism may include using a word, phrase, or passage taken from another source, either word-for-word or in paraphrase, without the writer acknowledging the source of information with complete and accurate documentation of that source. Citing a source (and thus avoiding plagiarism) requires a four-step process:  
  1. Lead into the borrowed information by identifying the source by name and qualifications. (eg., According to Timm and Stead, professors of business and professional writing, . . . )
  2. Quote, summarize, or paraphrase the information accurately (eg., John Lannon, author of a leading technical writing textbook, offered the following observation about grammatical mistakes: "The single most common error in . . . ")
  3. Follow the quote with a parentheses containing the page number of the source: (eg., According to Professors Paul R. Timm and James A. Stead, "Communication skills are fundamental to the human experience" (27). Since the authors of the quote was named in the sentence, there is no need to repeat the information in parentheses. Just include the page reference, as shown next.
  4. Include the source in a "Works Cited" list. You'll notice in the example below that the page number isn't given for a book source, only for magazine, newspaper, journal articles, or any source that's contained within a longer work (such as a book)...
Works Cited
 
Timm, Paul R. and James A. Stead. Communication Skills for Business and Professions.
        Englewood Cliffs, NJ: Prentice-Hall, 1996.

 
Consequences: Anyone or any group who submits a plagiarized report, or who commits academic dishonesty with any assignment, whether or not that assignment is graded, will receive a failing grade for the course, and the incident will be reported to the Dean of Student and Instructional Support Services.
 

Methods: This course will be conducted over the Internet, with attendance required for the oral presentation only.  This report (report #6) will be arranged during November and December 1999, at one of the college's campuses. For that report only, students are expected to attend the college campus nearest their home to present their reports using the video teleconferencing technology of  the Maryland Interactive Distance Learning Network classrooms, if those rooms are available.  For the rest of the course, students are expected to read the assigned readings, answer the questions posed by the instructor, interact with one another on group reports and online class discussions, and submit written reports by email by the deadlines listed in the chart above.  The oral presentation (individual and group) is an integral part of the course, and students are expected to attend one of the campuses to give the oral report.  Students are expected to participate in the online discussions and group assignments.
 

Preparing Assignments and Reports: All written assignments should be prepared with a word processor and submitted over the Internet. Although instruction on word processing is not part of the course, students are expected to integrate basic word processing techniques in their reports. If computer keyboarding or Internet awareness skills need development, students should plan to spend time developing those skills. They will also need to arrange times and a strategy with group members to work on specific assignments via email and phone consultations. Reports are due on the dates indicated in this course outline (usually by midnight on Sundays). Reports may be accepted after these dates only if prior arrangements have been made with the instructor. 
 

Important Dates:

Sept. 1, 1999
Classes begin
Last day to make class schedule adjustments and to withdraw with refund
Oct. 18-23 Mid-semester week
 Nov. 25-28 Thanksgiving vacation: college closed, no classes
Nov. 15

 
Deadline to withdraw without a grade, to change to audit or credit
Dec. 12, 1999 (midnight)
Final Analysis Report (#8) is due
 

Class cancellation and assignment deadlines: In case of snow, ice, or other calamity, the Web course goes on. If the server crashes, call me. Assignments are due on the dates indicated by email (as attached word processed documents).  In case your computer (or mine) breaks down, you may send your reports to me by U.S. mail, but the preferred format is via email:
 
 
    RICHARD SICILIANO  
    CHARLES COUNTY COMMUNITY COLLEGE  
    Faculty Resource Center - LIB 
    8730 Mitchell RD,    P.O. BOX 910  
    LA PLATA     MD    20646-0910
 

Email: richs@charles.cc.md.us