Bennie V Crowell

1233 Old Town North Dr, Indianapolis, IN 46260
317) 571-9591 bvcrowell@localgenius.com
http://www.cs.iupui.edu/~bcrowell/n307/resume/
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EMPLOYMENT OBJECTIVE

PC Systems Analyst/Technical Writer in a project-oriented high-technology company where my exceptional hands-on analyst experience and technical writing/document management skills can add value.

KEY STRENGTHS AND SKILLS

* Very experienced hands-on IT Analyst – Testing/Deployment/Operational Support * Accomplished Technical Writer – FDA experience in a GxP environment with strong system validation experience * Strong background in variety of test methodologies – Including regression, end-to-end, unit, integration, stress, QA /QC and acceptance testing * Familiar with use of Rational Suite Enterprise software * Skilled with use of SQL in table querying and management (TOAD, Oracle SQL Plus) * Certified Windows 2000 Administrator – Network Services Group * Experienced with UNIX file/directory management – Sun Solaris * Proficient with HTML and Java * Understanding of system development lifecycle from conception and requirements gathering, through deployment and tier-3 support * Excellent communicator with strong public speaking and presentation skills

PROVEN RESULTS

* Successfully coordinated department upgrade to Windows 2000 with minimal down-time * Delivered large-scale electronic data management project test artifacts ahead of schedule * Managed integration testing lab and implemented recognized test methodologies which improved quality * Supervised, trained and mentored test analysts and lab technicians for greater efficiency * Effectively documented software platforms to comply with FDA guidelines * Authored application/on-line help system and end-user documentation for e-Commerce application under tight deadlines * Administered Wide Area Network and developed database applications in-house saving thousands of dollars for the company

RECENT WORK EXPERIENCE

* Systems Test Analyst/Technical Writer - Lilly contractor (Volt) (2000 – 2002) * Technical Writer/Network Analyst - Kelly Technical Services (1999 – 2000) * Project Lead/Senior Integration Engineer - Sylvan Prometric (1997 – 1999) * IT Systems Administrator/DBA - The Driggs Corporation (1991 – 1997)

EDUCATION AND TRAINING

* Pursuing Bachelor of Science - Informatics IUPUI * Bachelor of Arts - Christian Ministry Family Bible Institute * Associate of Arts - Broadcast Communications Broadcasting Institute of Maryland

AFFILIATIONS

* Project Management Institute * Society for Technical Communication * Software Program Managers Network