Bennie V Crowell
1233 Old Town North Dr, Indianapolis, IN 46260
317) 571-9591 bvcrowell@localgenius.com
http://www.cs.iupui.edu/~bcrowell/n307/resume/
EMPLOYMENT OBJECTIVE
PC Systems Analyst/Technical Writer in a project-oriented high-technology company where my exceptional hands-on analyst experience and technical writing/document management skills can add value.
KEY STRENGTHS AND SKILLS
* Very experienced hands-on IT Analyst – Testing/Deployment/Operational Support
* Accomplished Technical Writer – FDA experience in a GxP environment with strong system validation experience
* Strong background in variety of test methodologies – Including regression, end-to-end, unit, integration, stress, QA /QC and acceptance testing
* Familiar with use of Rational Suite Enterprise software
* Skilled with use of SQL in table querying and management (TOAD, Oracle SQL Plus)
* Certified Windows 2000 Administrator – Network Services Group
* Experienced with UNIX file/directory management – Sun Solaris
* Proficient with HTML and Java
* Understanding of system development lifecycle from conception and requirements gathering, through deployment and tier-3 support
* Excellent communicator with strong public speaking and presentation skills
PROVEN RESULTS
* Successfully coordinated department upgrade to Windows 2000 with minimal down-time
* Delivered large-scale electronic data management project test artifacts ahead of schedule
* Managed integration testing lab and implemented recognized test methodologies which improved quality
* Supervised, trained and mentored test analysts and lab technicians for greater efficiency
* Effectively documented software platforms to comply with FDA guidelines
* Authored application/on-line help system and end-user documentation for e-Commerce application under tight deadlines
* Administered Wide Area Network and developed database applications in-house saving thousands of dollars for the company
RECENT WORK EXPERIENCE
* Systems Test Analyst/Technical Writer - Lilly contractor (Volt) (2000 – 2002)
* Technical Writer/Network Analyst - Kelly Technical Services (1999 – 2000)
* Project Lead/Senior Integration Engineer - Sylvan Prometric (1997 – 1999)
* IT Systems Administrator/DBA - The Driggs Corporation (1991 – 1997)
EDUCATION AND TRAINING
* Pursuing Bachelor of Science - Informatics IUPUI
* Bachelor of Arts - Christian Ministry Family Bible Institute
* Associate of Arts - Broadcast Communications Broadcasting Institute of Maryland
AFFILIATIONS
* Project Management Institute
* Society for Technical Communication
* Software Program Managers Network