We will not share your personally identifiable information
with anyone. Confidential information will be used only to fulfill
your order, and we will not disclose any of this personal
information to any third party unless required by law to do so.
Your credit card transactions are secure. All on-line orders are
encrypted and sent through our secure server using SSL technology to
prevent information from being intercepted..
We guarantee our products to be of the highest
quality. If for any reason you are not satisfied with any product,
simply return the unused portion to us for a refund. Please include
your shipping invoice.
Send returns to:
herbal hair care, 25 Green Street, Lancaster, LA1 1DZ, England,
Upon receipt of the
returned merchandise, we will credit you card. Items that are
damaged in shipping will be replaced free of charge.
All orders are shipped 4 business days. If there is a delay for any
reason you will be notified by e-mail.
Your credit card will not be charged until your order is shipped.
For best service, please include a daytime telephone number so that
we can contact you if there are questions pertaining to your order.
We ship primarily using UPS ground service. If the only
available "Ship To" address is a post office box or an APO/FPO,
we will ship parcel post. If there is no one at home during the day,
we suggest shipping to your work address. Please select from the
options given and enter the proper shipping charge when figuring
your order total.