Luis Eddy Lopez Castro
FM3- 1311880
Tel. 01(899) 924-8431 & 923-1676.
Calle 15 #280 Col. Aztlan, Cd. Reynosa Tamps. C.P. 88740
E-Mail: schotm@hotmail.com, llc@infoweb.co.cr
URL = http://www.geocities.com/llcsm
Objective: "To give solutions to the problems of the others"
Es dar lo mas posible por encontrar una solución a los problemas de los demás, ajustándose a las necesidades y requerimientos del cliente. Si bien no se puede decir que se puede saber de todo en este mundo, si se puede dar la esperanza que se investigara y buscara por los medios necesarios para darle solución a su
problema.
Experience
- DIC 2002- Now
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- Software y Equipos Informaticos, S.A de C.V.
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- Mexico D.F., Mexico
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- Technical support to Compaq, IBM, HP, DELL, servers, support to Pemex, Activo Burgos, Reynosa, support to laser printer HP, Lexmark, etc.
- Oct 2002- Nov 15/2002
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- Grupo SOGA
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- Monterey, Mexico
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- Technical support to Compaq and HP Computer systems, support to Banorte, BBVA, BanCrecer, Pemex, etc.
- May 2000- February 2002
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- SFC CONSUMO
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- San José, Costa Rica
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- Technical & Operator, Technical support to end users, endorsements, administration of Windows NT, Technical support for Terminals,
CISCO, IIE, ISA, INFORMIX, SUN, etc.
- Dic 2000-Feb . 1995
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- Corp. Financiera Miravalles
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- San José, Costa Rica
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- Technical support in Hardware, Software, Help Desk, Network solution, Technical in Hardware, etc.
- 2000-2001
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- Universidad Latina de Costa Rica
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- San José, Costa Rica
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- Apple Technician Support, Support to end users Technical service on Abobe Applications, Quark Xpress, etc..
- 1997-1999
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- Reuben, Soto & Morera, Puesto de Bolsa
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- San José, Costa Rica
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- Computer and Technical Support Supervisor, Technical support to end users, endorsements, administration of data base (SYBASE) administration of Windows NT & Network. Technical support of terminals and communications equipment.
- Jul.-Dec. 1995
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- Sofort de Costa Rica
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- San José, Costa Rica
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- Technical support in Hardware, Software, Novell, Network solution, Technical in Hardware
- Feb.-Jul. 1995
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- Central del Software
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- San José, Costa Rica
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- Technical Support, Microsoft, etc.
- 1993-1995
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- Oficina de Computación Electronica
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- San José, Costa Rica
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- Technical Support in Hardware & Software for ends users.
Education
February 2000 Universidad de Costa Rica San José, CR.
Computer Science Telecommunication, Introduction, Certification.
Sept. 1997 SOIN San José, CR.
Data Base Systems Administration (SYBASE SYST. 11), Certification.
Feb. 1997 New Horizons San José, CR.
High School or Equivalent, Windows NT Core Technology. Certification
Jun. 1996 EDUTEC San José, CR.
Visual Basic level 2 & 3, Certification
Jan. 1996 CONTINEX San José, CR.
Visual Basic level 1, Certification
Oct. 1995 Inst. de Informática de Costa Rica San José, CR.
Microcomputer Maintenance Technician, Certification
Feb. 1995 Instituto Tecnológico de Costa Rica Cartago, C.R.
Electronica Basica, Certification.
Feb. 1995 Instituto de Informática San José, CR.
Novell 3.12, Certification.
Knowledge
Microsoft Windows any version, 3.x, 9x,2000, ME
Hardware and software maintenance
Norton Utilities any version
Interface with end users
Microsoft Office
Installation maintenance of printers Epson
Norton Antivirus, Mcaffe, Dr. Salomon, etc.
Support in a technical Help Desk environment
Internet Explorer & Netscape
Network connectivity
TCP/IP 5 years
Microsoft Windows NT
Network Administration
Unix, SCO, Linux, Solaris 8
Telecommunications
Microsoft Office any version
Dbartisan any version
Novell 3.12
Structured Wiring
MAC OS 8 +
Adobe PhotoShop
Adobe Illustrator
Quark Xpress
Crystal Reports |
- 9 years
- 9 years
- 9 years
- 9 years
- 9 years
- 9 years
- 9 years
- 9 years
- 7 years
- 5 years
- 5 years
- 5 years
- 5 years
- 4 years
- 4 years
- 4 years
- 4 years
- 4 years
- 3 years
- 2 years
- 2 years
- 2 years
- 2 years
- 2 years
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Knowledge Servers: Compaq Prolian, Dell PowerEdge, SUN,
HP NetServer E800, Notebook: Compaq, IBM, Epson, Texas Instrument,
Dell, Apple, Toshiba
Photography with digital cameras EPSON, KODAK, OLYMPUS, TOSHIBA,
SONY, etc.
Photography with cameras SRL NIKON F-401X, MINOLTA, PENTAX,
PRAKTICA, CANON, etc.
Expert in IMAC, G3, POWER MAC, iBook, etc, Knowledge of system
MAC/OS 8 in ahead Handing of programs such as: Paint shop, Corel
Draw, Photo Paint, Adobe Photo Deluxe, GIF Animator, Front Pages,
Suite Microsoft Office, Norton Utilities, Mcafee, Dr. Solomon,
F-prot, Magic Partition, Win Fax, BitWare, Sybase, Informix,
Norton Antivirus, Windows 9X, Windows 2000, NT, Centrales Alcatel 4220,
Exchance 5.5
Several years in technical support by contract in but of 15 companies in 4 years. |
