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IT/HR Assistant

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NICOLE KIDMAN
2454 Candle View St, BC 14515
123 456 789 * Email: nicole@kidman.com
______________________________________________________________________________

OBJECTIVE:           To obtain a position as a IT/HR Assistant

EDUCATION:
I. H. Asper School of Business (University of Manitoba) 1999-2001
Bachelor of Commerce (Honours)
Major in Management Information Systems and Human Resources Management
Relevant Courses
Management Information System  Compensation
Computer Science (JAVA) Staffing and Training
Data Communication and Networking  Human Resource Management
Database Management Collective Bargaining
MIS Strategy

COMPUTER SKILLS:

bulletOperating systems: Windows 95/98, UNDO, DOS
bulletDatabases: Sybase, MS Access
bulletInternet:. Internet Explorer, Netscape, Internet Information Search, E-mail
bulletTools: MS Office, Paint Shop Pro 5, Macromedia Dreamweaver, Adobe Photoshop
bulletProgramming languages: Pascal, HTML, JAVA, SQL

SUMMARY OF HIGHLIGHTS:

bulletExcellent planning and organizational skills, having dealt with a variety of
customers and peers
bulletTyping speed: 55 wpm
bulletCreated a spreadsheet allowing departmental efficiency to increase by 40%
bulletAbility to multi-task, reliable and a team player
bulletStrong communication and interpersonal skills
bulletFluent in English and Cantonese

QUALIFICATIONS
Administrative Experience

bulletOrganized and reviewed medical records to ensure 100% accuracy of data Experience
bulletReduced the workload of the Recruiting Manager by 10% in helping her to schedule
interviews
bulletSkilled in the development and preparation of confidential correspondence, reports and
policy manuals
bulletHighly developed administration strengths for the establishment of effective policies and
procedures for general office management
bulletProficient in the operation of a busy switchboard and reception area, able to communicate
with callers in a professional and customer service manner

Management Skills

bulletDeveloped new training method to teach a grade 7 student to learn algebra, which resulted
in the student achieving an "A" and improved her G.P.A.
bulletSupervised and assessed over 10 employee aptitude tests to determine promotions
bulletCreated a spreadsheet for the accounting assistant, allowing her to increase efficiency by
40%
bulletImproved employee performance by formulating new training procedures with the Director
of Human Resources
bulletCreative problem solving approach to meeting customer needs complemented by a keen
ability to initiate

WORK EXPERIENCE:

HR Project Assistant
CanTalk Canada Inc.
April/2001 - Jun/2001
HR Intern
CanTalk Canada Inc.
August/2000 - April/2001
Personal Tutor  September/1999 - June/2001
Administrative Assistant
Labour Ready
Jun/1998 - Sept/1999

VOLUNTEER EXPERIENCE:

Food Bank Supervisor
The University of Manitoba Food Bank
September/2000 - June/2001
Administrative Assistant
Fred Douglas Lodge
June/1994 - September/1994 
bulletPresented with an award in recognition for outstanding voluntary service

MAJOR PROJECTS:

bulletGained more knowledge and experience in HTML by creating and maintaining many
Web sites
bulletEvaluated the pay structure within CanTalk Canada Inc. and recommended changes
which increased employee satisfaction and reduced cost
bulletAnalyzed the negotiation process of the GM-UAW Union and determined areas where
bargaining process could have been improved
bulletAnalyzed the appraisal formats within CanTalk Canada Inc. and determined areas where
improvements are required to ensure accuracy and reliability of the evaluation
bulletAnalyzed the efficiency of MTS's computer network and made recommendations to
improve customer service and eliminate computer downtime

EXTRACURRICULAR ACTIVITIES:

bulletMember of the University of Manitoba Human Resource Association
(UMHRA)
bulletMember of the Management Information Systems Association (MISA)

REFERENCES AVAILABLE UPON REQUEST

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