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PIERCE
BROSNAN
247 Brandon St, NS 14515
123 456 789 * Email: pierce@brosnan.com
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OBJECTIVE:
To obtain a position as a Telecom Analyst or Project
Management/Coordination
SUMMARY OF HIGHLIGHTS:
 | 10+ years of work experience in telecom network management, project coordination & management and customer service |
| Strong presentation and interpersonal skills |
| Fluent in Mandarin, Cantonese and some Japanese |
| Strong computer skills: Microsoft Word, Excel, Outlook, Power point, Photoshop, Visio etc. |
| Effective organization ability with strong analytical capabilities and able to work under pressure |
| Hardworking, energetic, customer/goal oriented and excellent team player |
WORK EXPERIENCE:
| Technical/Project Management Skills: |
| Comprehensively studied and analyzed the network performances of PSTN, ISDN, IP, Intelligent Network, Access Network, gateways, ATM, DDN/Frame Relay; directed and controlled telecommunications traffic volume and flow |
| Used centralized maintenance and centralized management systems to operate and survey the advance communications power equipment, transmission equipment and switching equipment purchased from Nortel, AT&T, Ericsson, Alctel, Lucent, Nokia etc. |
| Applied the advanced technology of fully digital transmission network of 10G SDH, 40G DWDM, No. 7 signaling systems, Gigabitis IP Packet Switching, IP over SDH and IP over DWDM with MPLS to guarantee quality of service in the Metropolitan Area Network to bring latest telecommunications technology/features with good service quality to enterprises and 2.5 million telephone subscribers across the city |
| Solved and determined problems using relevant network management software tools. Delivered preventative solutions for a better network quality (call completion) and higher rate of call carrying capacity of the network to enhance company revenue. Strong in technical writing |
| Supervised Nortel DMS 100/200 & Alctel S1240 switching projects' on -site installation, joined the performances of software/hardware & system testing, setting up switching network, signaling configuration, subscriber lines and PCM trunks maintenance, call processing and traffic measurements' analysis, troubleshooting, digital switching operation & maintenance and customer service quality management |
| Multiplied customer base
by cold calling, networking and consistent follow-up |
| Telecommunications Training: |
| Nortel DMS 100/200 & ALCTEL S1240 Digital Switching Technology, No. 7 Signaling, Intelligent Network, Access Network, Integrated Service Digital Network (ISDN). ATM, IP phone & TCP/IP,
Marketing/Sales etc. |
| Communication/Presentation/Interpersonal Skills: |
| Successfully presented China Telecom to a delegate group of top IT officials and senior
executives from over 10 Asian countries at the ASEAN Information Communication Technology Seminar in April 2001, which resulted in their using China Telecom Networks |
| Coordinator/Interpreter for 1998 International Children Chorus Festival |
| Language/Translation Skills: |
| Translated telecommunications training books from Chinese into English or from English to
Chinese |
| Wrote or translated some articles for Hong Kong Commercial Daily and company magazine and set up the English corner for company |
WORK HISTORY:
| Telecom Network Performance Specialist |
Shenzhen Telecom Network
Management & Maintenance Bureau,
China |
1997-2001 |
| Digital Switching Engineer & Alctel S1240 Switching Projects Supervisor |
Shenda Telephone Company Limited,
China
|
1992-1997 |
| Nortel DMS 100/200 Switching Project Team-leader & Technical Support |
Pingxiang P.T.T. Bureau, China |
1985-1992 |
EDUCATION:
Certificate, Nortel Networks DMS
100/200 Digital Switching Technology
advanced study |
Canada |
1998 |
Qualification Certificate of Quality
Control Evaluation Specialist |
China |
1998 |
University degree of English and
Culture |
Jiangxi Normal University 1991& Guangdong Foreign Language and Foreign Trade University, China |
1995 |
CertiAcate, ALCTEL S1240 Digital
Switching Technology advanced
study |
China |
1995 |
College Diploma in
Telecommunications |
Jiangsu Provincial P.T.T. Poly-Technical School, China |
1985 |
REFERENCES
AVAILABLE UPON REQUEST
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