HOLYOKE COMMUNITY COLLEGE
Medical Coding Certificate Program
Learning Outcomes Summary Paper
Gail A. Waterman
Continue to Develop My Career in Medical Records
Work at Home
CONTINUE TO DEVELOP MY CAREER IN MEDICAL RECORDS
My career in Medical Records began at Holyoke Community College as “an older
student” married, with two sons. My oldest son was a sophomore when I was a freshman.
The financial strain got to be too great on the family budget. I withdrew and got a full-time
job as a secretary so that my son could continue and graduate. Later, I worked full-time and
attended Adult Education evening classes. Realizing that it was impossible for me to take the
time off from work to do the required hospital internship in the Medical Records Program I
transferred my credits into the Executive Secretarial Program and graduated with honors.
Before accepting a secretarial position at the University of Massachusetts - Amherst,
I took the Civil Service exam for medical secretary, and as a result I was selected by the
Federal Government to work as a medical secretary at the Veteran’s Administration Medical
Center in Leeds, Massachusetts. While there I attended staff meetings, workshops, and
training seminars in Medical Administration. Some time later I worked for a short time as an
EKG Technician at Cooley Dickinson Hospital.
While working at the University of Massachusetts in the Undergraduate Registrar’s
office I became fascinated with the complexity of computers and consequently learned how
to use various computer programs.
Finally, enrolling in a more advanced course in computers I learned how to create
and design WebPages/sites. Since that time I have created and designed several
The most recent one is for this portfolio:
(see Appendix A - for print out of computer screen--front/first page.)
My knowledge and computer skills are very useful in what I am currently learning in medical
records data entry today.
Also while working on my internship I compiled a list of codes, terms, and phrases
frequently used on the Emergency Department reports. This resulted in a guidebook I titled;
“Medical Coders Lexicon for E. D. Coding” (see Appendix B - first draft).
WORK AT HOME
I began taking these courses in the Medical Coding Certificate Program a couple of
years ago with the intention of giving my sister (also in the program) moral support.
However, I was not able to complete the program as planned last year due to a broken
ankle. Nonetheless, I decided to return this spring and reenroll in the “Advanced Coding”
course. I have returned with a genuine interest and determination to complete the program.
My initial motive for attending courses in the Medical Coding Certificate Program
has changed--I am doing this for myself so that I may obtain a medical coding position in the
Medical Records at some facility to supplement my income. expect to complete my
internship by the middle of August 2002.
I plan to work in a medical facility long enough to gain a reasonable degree of
expertise and then be able to work in my own residence.
And I am still soaring far beyond my wildest dreams.
MEDICAL CODING INFORMATION & RESOURCES