Or you can contact the manufactur of your WebTv unit at the following #
Philips/Magnavox # is 1-888-813-7069
Sony # is 1-888-772-7669
Mitsubishl # is 1-800-322-2119
New WebTv Rebate Offer Hotline # is 1-888-216-9292
Or you have one more option on how to get help on your WebTv unit.
You can visit your manufactur web site at the your manufactur web site link below.
WebTv Manufacters Sites
Philips/Magnavox
Sony (Out Of Order)
Mitsbishi