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Marlys Finzen

P.O. Box 214

Akron, Ia 51001










Self-motivated, dedicated, enterprising individual seeks a challenging and rewarding career with Gateway Operations in attaining its goal and objectives


                                               Work experience

2004 (Nov 15)-Current First Premier Bank

Collector Rep 2

  Details of Position: Autodrafts, Bankwire, Western Union, Temporary Payment plan, Lost & Stolen, Pending Bankruptcy, Settlement, non use closure.

Dakota Duns, SD


Sales Operation Specialist-Rep 3

Oct 28-2001 –Sept 30 2004

Details of Postion: pre-processing and Financial Release individuals). Verification of large quantity orders with multiple configurations. Training.

Verification of Discounts.  Creating order Macros, Maintaining Databases

North Sioux City, SD


Sales Associate-Business Direct

Oct 1 1999- Nov 1 2001

Details of Position:  Client Relationships, Training Sales Client Satisfaction, Negotiation, Kickback, Mentoring, Order Amens, Order Entry, Information Retrieval, Pricing, Phones, Schedule of Training, Opportunity Calls, Paperwork.

North Sioux City, SD


Sales Support Specialist-Consumer/Business Direct

Oct- 1999-Oct 1997

Details of Position: Client Relations (internal and external), Order amends, Order entry, Informaion retrieval, Phones, Training on new processes, Pricing, Sales,Communication important information through E-mail and paperwork, Creating forms, Client satisfaction, Customer Service

North Sioux City, SD


Client Relations Specialist and Customer Service Professional 1

Oct 1997-Oct 1996

Details of Postion: New Call, Order entry, Customer service, direct calls, Customer satisfaction.

North Sioux City, SD


Greensberg’s Jewelry

Office Assistant and Sales Person


Details of Postion: Cashier procedures such as accepting cash and credit card payments, providing change form purchases, and daily balancing, Handle money accurately and make deposits, Process credit applications and obtain credit bureau information, answer multi-line phone system, direct calls and take messages, maintain filling system, process incoming and outgoing mail, payroll, sales person.

Sioux City, Ia

                                               Awards received

Manager’s Club Award, Customer Compliments Awards, Certificate of Achievement Awards, Team Work Award, Excellent Service Awards.



See attached application