What is 911...
9-1-1 is a three-digit telephone number that you can call
24 hours a day for police, fire or emergency medical services.
It saves valuable time in an emergency. According to nationwide
statistics, it can take up to 2 1/2 minutes to find your telephone
directory and another 30 seconds to locate the correct number.
In an emergency, 3 minutes is a long time - time that can be saved
by remembering to call 9-1-1!
When to call 911...
When police, fire and medical response is needed.
When you see fire or smoke.
When life and/or property are in danger.
When a crime is being committed.
When an ambulance is necessary.
Anyone can call 911...
Children should be taught to call 9-1-1 for police, fire or
medical help.
The sight-impared can use the digits, 9-1-1 on the telephone,
or use a preprogrammed speed dial button.
The hearing-impaired can use a TDD machine.
How to call 911...
To call 9-1-1 from a home phone or a simple business phone,
pick up the phone and press the numbers, 9-1-1.
To call 9-1-1 from a Centrex or PBX business extension, obtain
an outside line (usually with "9"), and then press the
numbers, 9-1-1.
To call 9-1-1 from a pay phone, no money is needed; simiply press
the numbers 9-1-1.
To call 9-1-1 from a cellular phone or mobile phone, press the
numbers 9-1-1. NO LOCATION INFORMATION WILL BE DISPLAYED.
How 911 works...
When you call 9-1-1, a dispatcher takes your information,
and then dispatches the appropriate police, fire and/or emergency
medical team located in your area.
You will be asked questions about your emergency.
Try to answer all the questions as best you can.
If you have a medical need, First Aid/CPR instructions will be
given until help arrives.
How do I use 911...
9-1-1 is only a telephone number. Quick response depends on
the vital information which you provide.
Remain calm and speak clearly.
Tell the 9-1-1 dispatcher:
Where is the location?
What is happening?
The 9-1-1 dispatcher will then ask you more questions. Provide
answers as best you can.
Remember...
9-1-1 is not for jokes ... it is for those who need help.
Post your address, phone number and nearest cross street by each
telephone so any (baby-sitter, friend, visitor and family members)
will be able to give the vital information needed for quick response.
Your house number needs to be visible from the street or clearly
posted where your driveway joins the main road.
9-1-1 is not for information; such as road or weather conditions,
area power outages, or directions.
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