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Setup will automatically back up your existing version of Windows. You can restore your computer safely even if these upgrade problems remain. To uninstall Windows XP, go to Add/Remove Programs in Control Panel.
Warnings (return to top)
The following issues might require you to obtain files from Microsoft Windows Update Web site or a manufacturer's Web site. You can still continue to upgrade to Windows XP without resolving these issues, but some hardware or software might not work. Follow the recommendations in each section.
Hardware Compatibility Issues
You can also view the Microsoft Windows XP Hardware Compatibility List on the Web.
Please note that some of the following entries might be software that is registered as hardware.
Software That Does Not Support Windows XP
Setup has found hardware on your computer that is incompatible with (that is, it does not work with) Windows XP.
Hardware That Might Need Additional Files
Software Compatibility Issues
The following hardware might need additional files in order to work with Windows XP. Contact your hardware vendors to obtain Windows XP compatible updates. In many cases, if a Windows XP version is not yet available, a Windows 2000 compatible update should work. It is recommended that you obtain these drivers in advance.Hard disk controllers
Sony CardBus ATAPI for Windows Me (not currently present)
Other devices
NETGEAR FA101 USB Fast Ethernet Adapter (not currently present)
Sound, video and game controllers
Sony MOTION EYE Video Capture Device
Setup has found programs on your computer that are incompatible with (that is, they do not work with) Windows XP. Contact your software vendors to obtain updates or Windows XP-compatible versions. If you don't update these programs before you upgrade, the programs will not work after the upgrade is completed.
Earthlink Total Access 2.x
Before you upgrade to Windows XP, you should remove any incompatible programs if you can. After the upgrade, uninstall for these programs might not work. Add/Remove Programs in Control Panel can help you uninstall most programs. Click Start, point to Settings, click Control Panel, and then click Add/Remove Programs.
IBM Mouse Valueadd Software
Jog Dial (in Control Panel)
McAfee VirusScan for Win9x
Memory Stick Formatter (on the Start menu)
MOTION EYE (in Control Panel)
OpenMG Jukebox
Stick (in Control Panel)
Wireless Network (in Control Panel)
YAMAHA DS-XG Audio Config (in Control Panel)
Helpful Information (return to top)
The following issues are listed for your information only. You can continue the upgrade to Windows XP.
Software Compatibility Issues
Incompatible Factory-Installed Programs
General Information
The following programs came with your computer, and they do not support Windows XP and will not work after the upgrade. Check with your computer manufacturer to find out if updated versions are available on its Web site.
Sony Notebook Setup
Sony PictureGear
This section provides important information that you need to be aware of before you upgrade.
Backup Files Found
Setup found files on your computer that appear to be a backup of part of Windows Millennium Edition. During the upgrade to Windows XP, Setup removes Windows Millennium Edition from your computer, including any backups you might have on your hard disk. Some files in the following folders will be removed:
c:\ucd
Protect your backup files by copying them to floppy disks, a network server, a compressed archive file, or other backup mechanism.