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PERSONAL PARTICULARS 
NAME:                   Brenda Joy Klose 

EMAIL:                   klose@iprimus.com.au 

DATE OF BIRTH: January 16th, 1959 
  
  

EDUCATION 

1998                      South West Institute of TAFE 
Course:                 Cert II in Office Administration  
                               Diploma of Business (Accounting) Subjects: -  Accounting to trial balance  - Basic reports 
  

1997                       South West Institute of TAFE 
Course:                  Certificate in Microcomputing Applications 
Subjects:                - Wordprocessing operations 
                                - Spreadsheet operations 
                                - Database fundamentals 
                                - Keyboarding techniques and operations 
                                - PC user fundamentals 
                                - Using a graphical user interface 
  

1993-1994              South West Institute of TAFE 
Course:                  Associate Diploma of Social Science – Library and Information Studies 
Subjects:              - Communication Skills – “In basket” case studies 
                              - Communication Skills – Media and Society 
                              - Communications Skills – Time Management 
                              - Comm. Skills – Motivations & Job Satisfaction 
                              - Communication Skills 
                              - Organising Resources 
  

1973                       Mount Barker High School 
Course:                  Year Nine 
Subjects:                - Maths 
                                - English 
                                - Science 
                                - History 
                                - Social Studies 
                                - Physical Education 
                                - Home Economics 
  
  

EMPLOYMENT HISTORY 

1995 – 2000         Jaqui Dicks Photographics 
Position:                    Clerical and Photographic Assistant 
Duties:                      - General telephone enquiries 
                                  - Customer relations and sales 
                                  - Daily management of appointments 
                                  - Preparing and assisting with photographic sittings 
                                  - Wordprocessing 
                                  - Bookeeping: manual and computerised 
                                  - Ordering of customers prints, preparation of negatives for dispatch, sorting 
                                    and final check of orders for delivery 
                                  - Prompt payment of company accounts 
                                  - Stocktake and maintenance of materials 

1989 –1990              Heading Australia 
Position:                    Machinist 
Duties:                      - Industrial sewing machinist 
                                  - Industrial overlocking 
                                  - Leather apparel machining and construction 
  

1980 – 1986              Murray Bridge Freightlines 
Position:                     Receptionist 
Duties:                       - General telephone enquiries 
                                   - Coordinating driver pick up and delivery 
                                   - Mail collection, sorting & drafting return letters 
                                   - Bookeeping: manual & computerised 
                                   - Invoicing 
                                   - Prompt payment of company accounts 
  

1976 – 1979              Metro Meats 
Position:                     Supervision of “Coles Supermarket” order 
Duties: -                     Collection of orders 
                                   - Coordinating packaging, labelling and dispatch 
                                   - Maintaining appropriate records 
                                   - Running of bacon slicer 
                                   - Production line 
  
  
  
  

EMPLOYMENT SKILLS 

Excellent Communication Skills – ability to communicate on all levels and contexts with clear, culturally appropriate 
language rapidly developing rapport with individuals, groups and communities 

Book keeping / Accounts – able to competently handle various paperwork including manual and computerised ledgers, 
banking, invoicing, spreadsheets and database 

Management Skills – high organisational and time management ability 

Computer Skills – competent wordprocessor including the ability to prepare reports, draft letters, prepare and maintain 
database and spreadsheets. I also have a high level of Internet skills including the ability to design web pages and carry 
out data searches 

Computer familiarity – Word, Excel, Access, Power Point, MS Office 

Online abilities – HTML applications, FTP, Netscape, Search engines, Email, Telnet applications 

Holds a current First Aid Certificate 

Team orientated – demonstrated ability to work as a contributing team member including an understanding of principles 
relating to motivation and team maintenance 

Confidentiality Issues – demonstrated understanding of and adherence to the principles and ethical considerations relating 
to confidentiality 

Receptionist Abilities – Able to competently handle reception duties including enquiries, scheduling appointments, 
maintaining accurate diary records and liasing between clients and personnel 

Filing and maintenance of records – the ability to establish and maintain a simple and effective filing system with the 
adaptability to work within established procedures 

Willingness to work varied hours or shift work 

COMMUNITY INVOLVEMENT 

Past Treasurer for the Parents Club at Merrivale Primary School including  involvement in various fundraising activities 

Foster Carer with Community Connections (Vic) Ltd 

Past Library assistant at Merrivale Primary School including cataloguing new books, ordering of supplies, covering books etc. 

Past Library assistant at Brauer College 

Host volunteer with the Interchange Program at Community Connections 

Past volunteer for Camp Quality 

Volunteer for another human service organisation (unable to specify due to issues of confidentiality) 

Assistant Secretary with South West Victoria Foster Care Support Group 

SPORT AND LEISURE 

Walking 
Surfing the Net 
Sewing 
Reading 
Family activities 

PERSONAL QUALITIES 

Hardworking and reliable 
Honest with a sound work ethic 
Flexible with a willingness to learn 

REFEREES 
  

Jaqui Dicks Photographics 
4 Brown Street 
Allansford, Victoria, 3280 
PH: (03) 55 651 650 

Mr Malcolm Bellman 
Former Owner/Manager of Murray Bridge Frieghtlines 
54 Princes Road 
Mt. Barker 
SA 5252 
PH: 08 8391 6809 

 

Written References available if required