

PERSONAL PARTICULARS
NAME: Brenda Joy Klose
EMAIL: klose@iprimus.com.au
DATE OF BIRTH: January 16th, 1959
EDUCATION
1998 South West Institute of TAFE
Course: Cert II in Office Administration
Diploma of Business (Accounting) Subjects: - Accounting to trial balance - Basic reports
1997 South West Institute of TAFE
Course: Certificate in Microcomputing Applications
Subjects: - Wordprocessing operations
- Spreadsheet operations
- Database fundamentals
- Keyboarding techniques and operations
- PC user fundamentals
- Using a graphical user interface
1993-1994 South West Institute of TAFE
Course: Associate Diploma of Social Science – Library and Information Studies
Subjects: - Communication Skills – “In basket” case studies
- Communication Skills – Media and Society
- Communications Skills – Time Management
- Comm. Skills – Motivations & Job Satisfaction
- Communication Skills
- Organising Resources
1973 Mount Barker High School
Course: Year Nine
Subjects: - Maths
- English
- Science
- History
- Social Studies
- Physical Education
- Home Economics
EMPLOYMENT HISTORY
1995 – 2000 Jaqui Dicks Photographics
Position: Clerical and Photographic Assistant
Duties: - General telephone enquiries
- Customer relations and sales
- Daily management of appointments
- Preparing and assisting with photographic sittings
- Wordprocessing
- Bookeeping: manual and computerised
- Ordering of customers prints, preparation of negatives for dispatch, sorting
and final check of orders for delivery
- Prompt payment of company accounts
- Stocktake and maintenance of materials
1989 –1990 Heading Australia
Position: Machinist
Duties: - Industrial sewing machinist
- Industrial overlocking
- Leather apparel machining and construction
1980 – 1986 Murray Bridge Freightlines
Position: Receptionist
Duties: - General telephone enquiries
- Coordinating driver pick up and delivery
- Mail collection, sorting & drafting return letters
- Bookeeping: manual & computerised
- Invoicing
- Prompt payment of company accounts
1976 – 1979 Metro Meats
Position: Supervision of “Coles Supermarket” order
Duties: - Collection of orders
- Coordinating packaging, labelling and dispatch
- Maintaining appropriate records
- Running of bacon slicer
- Production line
EMPLOYMENT SKILLS
Excellent Communication Skills – ability to communicate on all levels and contexts with clear, culturally appropriate
language rapidly developing rapport with individuals, groups and communities
Book keeping / Accounts – able to competently handle various paperwork including manual and computerised ledgers,
banking, invoicing, spreadsheets and database
Management Skills – high organisational and time management ability
Computer Skills – competent wordprocessor including the ability to prepare reports, draft letters, prepare and maintain
database and spreadsheets. I also have a high level of Internet skills including the ability to design web pages and carry
out data searches
Computer familiarity – Word, Excel, Access, Power Point, MS Office
Online abilities – HTML applications, FTP, Netscape, Search engines, Email, Telnet applications
Holds a current First Aid Certificate
Team orientated – demonstrated ability to work as a contributing team member including an understanding of principles
relating to motivation and team maintenance
Confidentiality Issues – demonstrated understanding of and adherence to the principles and ethical considerations relating
to confidentiality
Receptionist Abilities – Able to competently handle reception duties including enquiries, scheduling appointments,
maintaining accurate diary records and liasing between clients and personnel
Filing and maintenance of records – the ability to establish and maintain a simple and effective filing system with the
adaptability to work within established procedures
Willingness to work varied hours or shift work
COMMUNITY INVOLVEMENT
Past Treasurer for the Parents Club at Merrivale Primary School including involvement in various fundraising activities
Foster Carer with Community Connections (Vic) Ltd
Past Library assistant at Merrivale Primary School including cataloguing new books, ordering of supplies, covering books etc.
Past Library assistant at Brauer College
Host volunteer with the Interchange Program at Community Connections
Past volunteer for Camp Quality
Volunteer for another human service organisation (unable to specify due to issues of confidentiality)
Assistant Secretary with South West Victoria Foster Care Support Group
SPORT AND LEISURE
Walking
Surfing the Net
Sewing
Reading
Family activities
PERSONAL QUALITIES
Hardworking and reliable
Honest with a sound work ethic
Flexible with a willingness to learn
REFEREES
Jaqui Dicks Photographics
4 Brown Street
Allansford, Victoria, 3280
PH: (03) 55 651 650
Mr Malcolm Bellman
Former Owner/Manager of Murray Bridge Frieghtlines
54 Princes Road
Mt. Barker
SA 5252
PH: 08 8391 6809
Written References available if required

