Phone Numbers
The Board of Elections operates an attended Phone Bank
supporting up to 80 simultaneous users during office hours (Mon-Fri 9am-5pm)
with a multi-lingual staff of English, Chinese Mandarin/Cantonese, Korean and
Spanish speaking operators.
Toll Free:
1.866.VOTE-NYC (1.866.868.3692)
Outside of New York City:
1.212.VOTE-NYC
TDD: 1.212.487.5496
Callers using the Phone Bank can obtain information on:
Poll site
Location of his/her poll site
Handicap accessiblity
Candidates list
Check if an interpreter is available at that poll site.
Registration deadlines
Voter status
Names & addresses of elected officials
Election data
Candidate & ballot information
Voting machine write-in instructions
Campaign Finance Board Voter Guides
Interactive Voice Response System (IVR)
In 2000 the Board, through its MIS Department, initiated a state of the art
Interactive Voice Response system. The use of the IVR freed up our staff to
assist other callers. It also enabled callers after office hours to still
receive the services or information that was needed.
The public now has access to our Phone Bank number 24 hours a day, 7 days a
week.
This IVR system enabled the Phone Bank to:
Feature multi-language recordings in:
English
Spanish
Chinese (Cantonese)
Korean
Allow callers to request forms or flyers to be delivered direct via fax
Voice recorder for callers to:
Request voter registration forms and absentee ballot applications
Other special requests
Calls received after business hours will be returned by an
operator on the following business day.
Telecommunications Device for the Deaf (TDD)
A Telecommunications Device for the Deaf is also available in the Phone Bank to
answer inquiries of voters with a hearing impairment who have access to a TDD.
The TDD Service Number is 1.212.487.5496
