It's my life...and it just keeps getting better...
We had catastrophic system failure yesterday morning. Unfortunately, this happened 30 minutes before we were scheduled to receive 70 calls. I wasn't able to bring the system back up in time to get those calls. Well, the last time this happened, we were told to call a certain company. The 800 number is prominently posted on the white board at the front of the room. So that's what I did. Well, apparently that wasn't the right thing to do. To make things worse, I forgot to call the owner and tell him what was going on. I wanted to get the problem fixed, and then report in. That's not the way he wants things done. According to him, I just lost him $20,000. If you ask me, that's a load of hooey. He says that every call is worth $250. We haven't been getting as many calls as we're scheduled for, and even if we did, not every person who calls registers. And, not every person who registers attends the workshop. And, not every person who attends the workshop buys the software, which is (I think) where he came up with the $250 price tag for each call. So his $20k figure is bunk, if you ask me. But, he was really angry about not getting those calls, and he wanted me fired as a result. Or, if the manager didn't want to fire me, he wanted her to suspend me for a week without pay. She talked to me for almost an hour before I left, getting all of the details of what had happened, and the steps I'd taken to correct the problem. She told me that she was going to have to give me a written warning for not following the correct procedure, but that she didn't think anything else would happen. She's overriding the owner, because she can't afford to fire me or give me a week off. We're just too shorthanded. There's no one else to cover my shift. Not exactly a comforting thought. If I get sick, who can I find to cover for me? The problem is that each shift is supposed to have a supervisor present. Well, we only have three supervisors and an ops manager. The manager and one supervisor (her sister) typically work 8-5 only. They cover other shifts if they absolutely have to. I am assigned to third shift. The other supervisor works 12-7pm. So there is a gap during second shift from 7-11pm where there is no supervisor present. We tried to rectify this situation by suggesting that Jim be promoted to second shift supervisor. The owner didn't think that was such a great idea. The manager may be overriding that one too. Even so, we'd still be short on supervisors. We've got four new people starting Monday, one of them worked here several months ago. I think we're going to promote her to weekend supervisor after she's gone through a short probation/training period. That will help a little. I hope we get some more people in here, this constant overtime is getting old. Seems like all I do is eat, sleep, work, repeat. Sometimes I don't even eat. I've been skipping meals quite a bit lately, mostly because I sleep through them. That may also be part of the reason I've lost
14 pounds in the past 6 weeks! It's a good thing, but confusing because I'm not exercising any more than I was. I guess the meds had a larger affect on me than I thought. (I didn't start losing weight until after I stopped taking the meds.) Whatever the reason, I hope I keep dropping the pounds. :)
Well, as Amanda Kay says, I've said my say for today, so I'll be signing off now...