RESUME
MANAGEMENT ▪ MARKETING ▪ REAL ESTATE PRACTICE ▪ TRAINING
(English)
PROFESSIONAL PROFILE
- High-performing sales professional with diverse business-to-consumer and business-to-business sales, marketing, and business-development experience.
- Innovative, imaginative strategic thinker and effective, extroverted team leader.
- Highly flexible, adaptable performer, able to multi-task and thrive in a fast-paced environment.
- Intensely motivated achiever and goal-driven leader who is adept at motivating others, a self-starter.
HIGHLIGHTS OF PROFESSIONAL SKILLS AND ACCOMPLISHMENTS
Sales ~ Customer Service
- Currently focusing on new business development among existing clients.
- Development of customer needs-assessments and enhancement of customer retention: Using Internet and telemarketing techniques, visiting and consulting with existing clients and delivering high-impact sales presentations.
- Employing a consultative selling approach and relationship marketing to close sales and exceed quarterly sales objectives.
- Developing strategies for ongoing sales while maintaining existing customer base and high levels of customer satisfaction.
Interpersonal
- Leveraged-existing relationships with local and national agencies by providing exceptional support and implementation plans.
- Deploying strong relationship-marketing techniques to drive recurring business.
Management ~ Leadership ~ Teamwork ~ Training
- Supporting up to 13 members in achieving production goals as Operations Manager.
- Hiring, training, and evaluating employees.
- Developing and implementing operational strategies in real estate firms and groups.
- Assuming significant role in changes of real estate policies in Portugal.
EMPLOYMENT HISTORY
- Real Estate Consultant, for the Algarve, Foster da Silva, Sociedade de Mediação Imobiliária, L.da (license 58 AMI), Jul. 2003 – present.
- Real Estate Coordenator & Trainer, 'Cursos Iniciais de Mediação Imobiliária - Nível I&II', IMOPPI - Jul. 2003 – present.
- Executive Manager, Valentinveste, Sociedade de Mediação Imobiliária, L.da (license 4400 AMI), February 2003 – May 2003
- Sales Director, 'Hotel | Apartamento São Rafael', Albufeira, September 2002 – January 2003
- Director for Expansion, LAMMI group, May 2002 – August 2002
- Operations Manager, Homenet Portugal, September 2001 – April 2002
- Senior Partner, Foster da Silva, Sociedade de Mediação Imobiliária, L.da (license 58 AMI), 1987 - August 2001
EDUCATION AND TRAINING
- Teacher Training Course in Real Estate (C.A.P.) – N. EDF 4035/2003 DG, Loulé, 2003
- Teacher Training Course RSA (T.E.F.L.) Certificate, University Cambridge UK, 1991
- 3rd Year – Arquitecture, Universidade Técnica de Lisboa, Portugal, 1986 –1988
- Teacher Training Course I-III in Transcendental Meditation techniques, Spain, 1980-81
- 1st Year - Electro technical Engineering, Universidade de Coimbra, Portugal, 1979-1980
Language Fluency
- English and Portuguese, native speaker
- Skilled in Spanish, French and Swedish
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