If your question/answer was not found on this page, please email us at the address below:

partmartone@yahoo.com

It may take up to 24 hours during normal weekdays to respond to your email.  We work very hard to answer every customer's.  Thank you for your understanding.

WINNING AND PAYING

1. How do I pay for an item I have won/purchased from Partmartone?
2. Can I use a credit card over the phone?
3. Do you accept Personal Checks?
4. Can I pay using Paypal?
5. What is your mailing address?
6. Have you got my money order yet?

1. After you recieve my payment, how long will it take to ship?
2. When should I expect to recieve my item?
3. How can I track my item once it has been shipped?
4. How much do I pay for shipping & handling?
5. Does insurance cost extra?
6. What method of shipping do you use?
7. Can I get my item faster?
8. Can I combine shipping on multiple quantities or auctions?
9. Do you ship internationally and what is the cost?
10. Are shipping costs to Hawaii, Alaska, and Puerto Rico different?
11. If I pay with a credit card can you send it to another address?
12. Can I come to your location and pick up my item?

1. Item Specific Questions?
2. What other items do you sell?
3. Do you leave positive feedback for your buyers?
4. Do you sell wholesale to dealers at discounted or large quantity rates?
5. How can I speak to an individual in the customer care department?

1. What is your return policy?