Assessing Intended Outcomes in Administrative and Educational Support Units
Overview of the Assessment Process
Implementing/Assessing Intended Outcomes*
Creating Assessment Plans; Embedding Assessment
Building Performance Assessment Rubrics
Creating Simple and Effective Data Reports
Reporting and Evaluating Assessment Findings; Closing the Loop
Sample Assessment Plans with Related Rubrics, Data Reports and Reports of Assessment Findings
* Outcomes for administrative and educational support units often focus on the effectiveness and efficiency of services provided, constituent satisfaction, and impact on services, functions, processes or student learning.
Review of Key Information/Steps Taken Prior
to Creating the Assessment Plan
Identify institutional goals.
Identify primary functions of the unit.
Focus of Assessment
Indicate if assessment will focus on effectiveness, efficiency, constituent satisfaction or impact on functions, services, processes or student learning.
Find and create assessment rubrics in RubiStar.
Finalizing the Plan
Describe the primary purpose of
Specify the intended outcomes.
Link each outcome to a key function and assessment focus (effectiveness, efficiency, constituent satisfaction, impact).
Identify assessment procedures.
Specify assessment criteria.
Include descriptions of activities to be used for assessment.
Provide copies of assessment instruments (rubrics, etc.), if applicable.