VARIOUS ASSESSMENT PLAN STATEMENTS

 

Career Services Assessment Plan Statement # 1

 

Intended Outcome # 1 (Services).Career Services staff will assist students with resume development skills.

 

Assessment Measures, Techniques, and Target Activities.Staff will maintain a list of students using the center to develop resumes.

 

Assessment Criteria/Expected Results.At least 25 percent of juniors and seniors will use Career Services for this purpose in 2007-08.

 

 

Career Services Assessment Plan Statement # 2

 

Intended Outcome # 2 (Services).Career Services staff will assist students with oral presentation/interview skills.

 

Assessment Measures, Techniques, and Target Activities.Staff will maintain a list of students using the center to prepare for job interviews.

 

Assessment Criteria/Expected Results.At least 25 percent of juniors and seniors will use Career Services for this purpose in 2007-08.

 

 

Career Services Assessment Plan Statement # 3

 

Intended Outcome # 3 (Satisfaction with Services).Students will report a high level of satisfaction with the assistance received from Career Services with resume development and/or oral presentation/interview skills.

 

Assessment Measures, Techniques, and Target Activities.Students will complete a spring satisfaction survey, which contains several items related to services provided by Career Services.Institutional Research staff will evaluate studentsí responses to the items.

 

Assessment Criteria/Expected Results.At least 90 percent of survey respondents, who received assistance from Career Services with resume development and/or oral presentation/interview skills, will report a high level of satisfaction with the assistance.

 

 

Career Services Assessment Plan Statement # 4

 

Intended Outcome # 4 (Student Learning).Students utilizing Career Services will demonstrate competency in resume development skills.

 

Assessment Measures, Techniques, and Target Activities.Students will develop resumes during the junior or senior year.Staff will use an assessment rubric selected by the program assessment committee to evaluate studentsí resume development skills.

 

Assessment Criteria/Expected Results.The average rating of student achievement in each performance category will be 3 or higher on a scale of 1-4.

 

 

Career Services Assessment Plan Statement # 5: Intervention

 

Actions Resulting from Outcome # 4 Findings.Students will take resumes to the Writing Center to work with tutors on problems with critical writing skills, such as word usage, sentence structure, spelling, grammar, and punctuation.

 

Intended Outcome # 5 (Student Learning). After working with Writing Center tutors, students will demonstrate marked improvement in writing skill and grammar.

 

Assessment Measures, Techniques, and TargetActivities.Students will revise resumes.Staff will utilize a rubric (same one used for assessment of original resumes) to measure student performance on the revised documents.

 

Assessment Criteria/Expected Results.The average rating of student achievement in writing skill and grammar will improve from 2.6 (on a 4.0 scale) on original resumes to 3.0 or higher on the revised documents.

 

 

Career Services Assessment Plan Statement # 6

 

Intended Outcome # 6 (Student Learning).Students utilizing Career Services will display practical expertise in oral presentation/interview skills.

 

Assessment Measures, Techniques, and Target Activities.Students will participate in a mock job interview during the junior or senior year.Staff will use an assessment rubric selected by the program assessment committee to evaluate studentsí oral presentation/ interview skills.

 

Assessment Criteria/Expected Results.The average rating of student achievement in each performance category will be 3 or higher on a scale of 1-4.

 

 

Disability Services Assessment Plan Statement # 1

 

Intended Outcome # 1 (Services).Staff from Disability Services will provide assistance to students in the use of assistive technology to access computers in various labs.

 

Assessment Measures, Techniques, and Target Activities.Staff will maintain a list of students receiving the assistance.

 

Assessment Criteria/Expected Results.At least 75 percent of qualified students will use Disability Services for this purpose in 2007-08.

 

 

Disability Services Assessment Plan Statement # 2

 

Intended Outcome # 2 (Student Learning).Qualified students will display proficiency in the use of assistive technology to access exams and other educational materials.

 

Assessment Measures, Techniques, and Target Activities.Students will formally demonstrate their ability to use assistive technology in various computer labs at least three times during 2007-08.Disability Services staff will use an assessment rubric developed by the division assessment committee to evaluate studentsí proficiency in using assistive technology.

 

Assessment Criteria/Expected Results.The average rating of student achievement in each performance category will be 3 or higher on a scale of 1-4.

 

 

Disability Services Assessment Plan Statement # 3

 

Intended Outcome # 3 (Satisfaction with Services).Students will report that assistive technology was beneficial in their efforts to access exams and other educational materials.

 

Assessment Measures, Techniques, and Target Activities.Students who utilize assistive technology in 2007-08 will complete a spring satisfaction survey, which contains several items related to the use of the technology.Disability Services staff will evaluate studentsí responses to the items.

 

Assessment Criteria/Expected Results.At least 90 percent of respondents will indicate that assistive technology was beneficial or very beneficial.

 

 

Facilities Services Assessment Plan Statement # 1

 

Intended Outcome # 1 (Unit Effectiveness).Facilities Services employees will complete requested maintenance in a timely manner.

Assessment Measures, Techniques, and Target Activities.Staff will review department logs to determine time elapsed between maintenance requests and job completion.

 

Assessment Criteria/Expected Results.At least 90 percent of requested work will be completed on schedule.

 

 

Facilities Services Assessment Plan Statement # 2

 

Intended Outcome # 2 (Satisfaction with Services).Students, faculty and other constituents will report a high level of satisfaction with services provided by Facilities Services employees.

 

Assessment Measures, Techniques, and Target Activities.Department staff will send a spring opinion/satisfaction survey to individuals in areas utilizing maintenance services in 2007-08.Institutional Research will process completed surveys and develop a report of survey findings.

 

Assessment Criteria/Expected Results.At least 90 percent of survey respondents will report a high level of satisfaction with services provided.

 

 

Financial Aid Assessment Plan Statement

 

Intended Outcome (Student Learning).Students will display proficiency in applying for financial aid online.*

 

Assessment Measures, Techniques, and Target Activities.Staff in the Financial Aid Office will review the applications for completeness and correctness.

 

Assessment Criteria/Expected Results.At least 90 percent of the online applications will be completed correctly.

 

* The Registrarís Office, Admissions and other units might have a similar outcome.

 

 

Student Activities Assessment Plan Statement

 

Intended Outcome (Student Learning).Students serving in the Student Government Association (SGA) will demonstrate effective time management skills.

 

Assessment Measures, Techniques, and Target Activities.Student Activities staff will use an assessment rubric to evaluate studentsí time management skills when preparing for and participating in SGA meetings and other activities.

 

Assessment Criteria/Expected Results.The average rating of student achievement in each performance category will be 3 or higher on a scale of 1-4.

 

 

Security Assessment Plan Statement

 

Intended Outcome (Student Learning).Students will demonstrate marked improvement in adherence to campus parking rules and regulations.

 

Assessment Measures, Techniques, and Target Activities.Staff will compare the number of citations issued for parking violations in 2007-08 to the number issued in 2006-07.

 

Assessment Criteria/Expected Results.Citations for parking violations will decrease by at least 25 percent from the previous year.

 

 

Library Services Assessment Plan Statement

 

Intended Outcome (Student Learning).Students will display proficiency in basic library research/report development skills.

 

Assessment Measures, Techniques, and Target Activities.Sophomore students will complete at least one major research report in regularly scheduled coursework.Faculty in various disciplines will select an assessment rubric, with assistance from library staff, to evaluate studentsí library research/report development skills.Faculty will forward reports of assessment findings to the Director of Library Services.

 

Assessment Criteria/Expected Results.At least 80 percent of students will display proficiency (meets or exceeds proficiency) in each performance category.

 

 

Housing and Residence Life Assessment Plan Statement

 

Intended Outcome (Student Learning).Students participating in residence hall diversity programs will report an enhanced appreciation of diverse backgrounds, values and perspectives.

 

Assessment Measures, Techniques, and Target Activities.Students will complete a spring opinion survey, which contains several items related to the appreciation of human differences.Housing and Residence Life staff will evaluate studentsí responses to the items.

 

Assessment Criteria/Expected Results.75% or more of responding program participants will indicate that the programs did enhance their appreciation of human differences.

 

 

Institutional Effectiveness Assessment Plan Statement # 1

 

Intended Outcome # 1 (Services).The director will provide training for faculty and staff in the development and implementation of academic and administrative assessment plans.

 

Assessment Measures, Techniques, and Target Activities.Full-time faculty and staff will participate in assessment workshops at the beginning of the fall semester.Institutional Effectiveness staff will maintain a roster of workshop participants.

 

Assessment Criteria/Expected Results.At least 80 percent of full-time faculty and staff will participate in the workshops.

 

 

Institutional Effectiveness Assessment Plan Statement # 2

 

Intended Outcome # 2 (Unit Effectiveness).Faculty and staff will utilize the knowledge and skills gained in the fall assessment workshops to develop and implement annual assessment plans for their respective units.

 

Assessment Measures, Techniques, and Target Activities.Full-time faculty and staff from academic and administrative units will complete this process in 2007-08.Plans and related documents will be submitted to the Institutional Effectiveness Office.The director will maintain a list of units that have and have not completed the process.

 

Assessment Criteria/Expected Results.At least 75 percent of academic and administrative units will submit required materials.

 

 

Registrarís Office Assessment Plan Statement

 

Intended Outcome (Unit Effectiveness).Registrarís Office staff will insure that the information in the catalog on academic policies and procedures, curriculum requirements and courses of study is accurate and complete.

 

Assessment Measures, Techniques, and Target Activities.Focus groups, consisting of office staff, faculty and students, will review materials for accuracy and completeness.

 

Assessment Criteria/Expected Results.No major errors, misrepresentations or omissions of information will be identified.

 

 

Admissions Office Assessment Plan Statement # 1

 

Intended Outcome # 1 (Services).The Director of Admissions will represent the University at various community events.

 

Assessment Measures, Techniques, and Target Activities.Staff will keep track of the community events attended by the director.

 

Assessment Criteria/Expected Results.The director will attend a minimum of 25 events during 2007-08.

 

 

Admissions Office Assessment Plan Statement # 2

 

Intended Outcome # 2 (Unit Effectiveness).The number of inquiries generated from community events will increase significantly in 2007-08.*

 

Assessment Measures, Techniques, and Target Activities.Staff will compare the number of inquiries received in 2007-08 to the number received in 2006-07.

 

Assessment Criteria/Expected Results.Inquiries from community events will increase by more than 25 percent over the previous year.

 

* A follow-up outcome might focus on the inquiry to application rate.

 

 

Budget Office Assessment Plan Statement

 

Intended Outcome (Unit Effectiveness).Budget change requests will be processed in a timely manner.

 

Assessment Measures, Techniques, and Target Activities.Staff will review appropriate forms/documentation to determine time taken to process each budget change request.

 

Assessment Criteria/Expected Results.Requests will be processed within two business days of receipt in the Budget Office.

 

 

University Advancement Assessment Plan Statement

 

Intended Outcome (Unit Effectiveness).The percentage of alumni participating in the annual fund will increase significantly by the end of the current fiscal year.

 

Assessment Measures, Techniques, and Target Activities.Staff will compare the list of alumni fund participants for the current year to the list of participants from the previous year.

 

Assessment Criteria/Expected Results.The alumni participation rate will increase from 21 percent to 25 percent.

 

 

Student Affairs Assessment Plan Statement

 

Intended Outcome (Student Learning).Student workers will exhibit effective collaborative work skills.

 

Assessment Measures, Techniques, and Target Activities.Student Affairs staff will use a rubric developed by the division assessment committee to evaluate studentsí performance in selected work-related activities.

 

Assessment Criteria/Expected Results.The average rating of student achievement in each performance category will be 3 or higher on a scale of 1-4.