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C. DEAN TOWLE
77-6476 Walua Rd, Kailua-Kona, HI 96740
(808) 327-0469, deantowle@yahoo.com

MCSE Professional – Network Administration and Desktop Support


TECHNICAL QUALIFICATIONS
  • Microsoft Certified in Essential Networking Technologies
  • Assist Administrator using Microsoft Windows NT and Novell NetWare Administrative Tools
  • Configure systems for LAN / WAN / RAS network connections
  • Excellent analysis and documentation skills for computer systems and records
  • Communicate effectively with management, consultants, vendors, manufactures and users
  • Program in BASIC, FORTRAN, HTML; familiar with Novell Script, UNIX script, MS Access VBA
  • Contemporary experience with connectivity, PC maintenance and user assistance
  • Help Desk for Windows 3x - 2000, Connectivity & Printing, Office Suites and Internet


EMPLOYMENT HISTORY

Network Administration Assistant
Alkar Personnel Agency Napa, CA (1999 - 2001)
Support Seagram Beverage Company LAN, WAN, local network equipment, PCs and users. Assist network administrator with daily backups local user assistance and help desk. Install and configure IBM and Compaq PCs / Laptops to corporate standards for use on Seagram Beverage Company global WAN. Configure PCs with network and printing connections for dial-up service, out sourced corporate e-Mail, mainframes, Intranet / Internet and remote application control. Test and upgrade commercial software for Y2K compliance. Setup and deliver new systems, migrate user data assist users with networking, printing and general computer concerns. Assist with troubleshooting LAN equipment. Travel between Calistoga and San Mateo with an occasional trip to Monterey to service the MAN. Maintain records for each computer, user and trouble call for historical analysis, equipment obsolescence and asset management. Communicate with consultants for equipment maintenance, vendors for supply flow and manufactures regarding warranty and technical assistance.

Flight Simulation Technician
IASCO / JAL Flight Training Ctr., Napa, CA (1992 - 1999)
Responsible for maintenance of flight simulators and office computer systems. Maintain large integrated computer systems including other electronic, hydraulic and mechanical equipment. Repair PCs and assist users of flight simulators and office PCs.

Automated Test Programmer
Sacramento Army Depot, Sacramento, CA (1982 - 1992)
Design and write programs, design and build electronic interfaces to test electronic equipment. Design and build electronic interface for UUT and test station interaction. Document entire package plus train and assist operators.

CAREER EDUCATION

Continuous and varied training throughout my career in electronics, computers, software and simulation.

  • Intermediate MS Access: Napa Valley College, Napa, CA (2000)
  • Introduction to MS Access: Napa Valley College, Napa, CA (2000)
  • Supporting Windows NT - Core Technology: Solano Community College, Suisun, CA (1999)
  • UNIX Operating System and Programming: Solano Community College, Suisun, CA (1999)
  • Essential Networking Technologies: Solano Community College, Suisun, CA (1999)
  • Microsoft Windows NT 4 Administration: Solano Community College, Suisun, CA (1999)
  • Novell NetWare 4 Administration: Solano Community College, Suisun, CA (1999)
  • Interpersonal Communications: Napa Valley College, Napa, CA (1999)
  • Creating Web Pages: Napa Valley College, Napa, CA (1999)